AROUND THE CLOCK PLUMBING SVC

Byars and Tom were my "go to" plumbers. Always courteous, ontime, knowledgable and professional. Prices were competitive. Would highly recommend!

service was done on time and efficiently

Very professional , knowlegable. Will hire again.

Fixed problem

Around the Clock Plumbing is superb -- customer focused and committed to excellence, with a sense of humor thrown in. We highly recommend them.

100% satisfied! Quality service, competitive price, and punctional. I give them my highest recommendations and I will not hesitate to call them for service in the future. Thank you Tom and Byars.

Service was great.

Tom responded quickly, diagnosed the problem, and repaired the pipe very efficiently. Pleasant professional. Apprentice Justin was good as well.

Very professional and down to earth. Was very excited to teach and explain everything. When I first called I had to leave a message but my call was returned rather quickly. He took time to understand what my problem was and had me contact Bosch to begin a warranty troubleshooting plan as to save time when he arrived. When he and his assistant arrived they explained what they had to do and got to work with Bosch. He even put Bosch on speaker so I could hear the entire process. Although this review is concerning the plumber I would state now that I will never purchase a Bosch product and will have this one ripped out and replaced as soon as I can afford to do so. we knew the problem before we ever started, but had to work through Bosch troubleshooting as it was supposed to be under warranty. After about 4-5 hours of troubleshooting, Bosch finally decided to tell us that by the way since I was the second owner the heater was not under warranty. At this time the plumber apologized as he was not aware of Bosch's policy on this and stated that I could order the part myself and taught me how to replace the control module on my own. He also only charged my for 2 hours of labor and the cost of the gas regulator that he replaced as it was starting to malfunction. This had nothing to do with the issue we were working in though. I cannot say enough of how impressed I was with this company and how helpful they were. I will definitely be hiring him in the near future for other plumbing needs that I have. Concerning promptness he arrived early and also called when he was enroute.

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He was competent, intelligent and really nice. Need I say more?

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Very friendly, informative, work was done fast.

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Byars had to drill a hole in the back of the kitchen cabinet and dry wall to reach the drain pipe. The line from the sink that ran into the down pipe was cracked and required removal and replacement of the T-joint. He quickly identified the problem and made the repairs. He was in and out in an hour and did an excellent job, plus the price was less than expected. I would highly recommend.

1. We lost hot water due to an electronic error code on my tankless hot water heater. Byers told me over the phone what to do to get it restarted. The solution was simple but the immediate help by phone was greatly appreciated. 2. The next week he did a maintenance service (de scaling) on the heater. Showed up on time, explained things, etc. 3. During the maintenance a defective part was discovered and replaced. Whether it was related to the initial problem is unclear. The water heater would not operate in quite the same way as before-- without an electronic controller attached, which I installed after he left and the unit shut down again. In the end, the problems were a bit of a mystery.

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They were very quick to respond. Their price was competitive with everybody else. They were very professional. Whenever we have a problem, we call them.

They were outstanding. They were absolutely top notch. I used them about a year ago, and then just about 3 weeks ago. They are a little expensive, but they are worth it. Plumbers are indifferent about stuff, but these guys are professional.

Byars was great and very professional. We plan on using his company for all our future plumbing needs!

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Tom was on time and very pleasant to deal with.  I have every reason to use him again if anything comes up.  Super nice individual with a great attitude.

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