Alberts Painting Inc

Poorly. House wasnt completed before we moved in, colors were wrong, and we had to have them come back multiple times.

We had our house painted several years ago and part of the contract was pressure washing the house every year for 5 years. The first time we had this done (8-9 years ago), there were not too many problems with the annual follow-up. We used them again a few years back and are still in the 5 year pressure washing window. We finally got someone out here last year, but they pressure washed quickly and were gone without taking time to look at the touchup we wanted done. This year, we have not even been able to get any work done after repeated calls and promises. Several appointments have been scheduled but no one ever shows up or calls. Hate they have gone downhill, but we will not use them again.

I had the house pressure washed the second year. I called Albert on this, the fourth year to wash it again. It was scheduled, and no one showed up. I called Albert the next day and he said there was an "emergency" and he would call me early the next week to reschedule. I called him on Wed the next week and he said they would come that Fri. It rained that Fri. No one called on Fri. I called Albert the following Tue and left a message. I called again the next day and left another message. Ten days have passed and I have not heard from him. I give him an F for failure to honor his contract.

unknown

I previously used Albert about 10 years ago on a different house.  Was very pleased with their quality and follow--up service at that time.

The quote that I received from Albert was the most expensive quote received, but I was sold on the 5 year warranty.  As Albert advertised, "It is cheaper to do it right than to do it twice."

Problem is that they did not perform the service as quoted.   They were to replace wood problems, but instead they repaired.   "Don't worry, we will come back if you are not happy."   It appears that the original Albert is no longer involved as we worked with a different man named Albert.

I have repeatedly tried to get them back out to perform the repairs.   An employee came out to pressure wash and took pictures, but we never heard back from Albert.   The company is not returning phone calls or text messages.

This has been a very disappointing experience.   I used Albert a second time and even recommended to many friends based on my first experience.   I do not plan to use again and would discourage friends from using as well based on my current experience.

I was sold and purchased a premier service, but have received a bottom tier service. 

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2 men, 1 experienced, 1 not, provided service over course of 9 working days out of 10 calendar days. deteriorated masonite and trim replaced with Hardie board and replacement trim. siding painted and trim painted. 

He is a friendly guy that takes pride in his work. He has a great attention to detail which I appreciate. Overall he did a great job, for a fair price and he's a super friendly guy that I would not hesitate to recommend.

We were told when the painting was done that we had a 5 year warranty on the enclosure repair and painting. After about 1 year we noticed that the paint was peeling and the wood that was used for the repair was cracking. We contacted Albert and he stated that he would be out to do the repairs over and over however they never showed up and after 6 months of excuses we still have not had anyone out to do the repairs. I WOULD NOT RECOMMED THIS COMPANY! THEY DON'T stand behind their work and will give you the run around until you just give up!

unknown

It was great.

It went fine. They were quick. They cleaned up. They didn't make any errors. It went quickly and we were very satisfied.

Outstanding!!

They had a lady painter who did a great job painting the trim. When I used other painters in the past they often got paint on the side of the trim that you don't see until later. When Albert's Painting left it was close to 5:30 p.m. and everything looked great!

But the next morning when the sunlight came in, I noticed the area where they put drywall needed to smoothed out, so Albert, the owner came back out himself, and smoothed it out. I would highly recommend their company.

Weather had been terrible with lots of rain etc. However, on the first fine day Albert's Painting came and pressure washed and cleaned deck. The next day the team totally finished the work painting all the wood and lattice work.

Albert’s Painting
Would I use Albert’s Painting again? Only if I wanted a full time job
supervising his painters because that is what this painting job turned
into. Contracted to paint one room, front porch railing and trim, back porch benches and covered back porch floor
and pressure wash “entire” house for $1850.00. See a recounting of the saga below.
Day One - Crew of one showed up at 8:00 but didn’t have ladder; had to borrow mine.
He started to prime den wall which was gloss paneling. Proposal was
to “scuff sand” all walls and woodwork. Crew person stated that this was “special primer” and didn’t need to
sand.
I CALLED ALBERT for the first time. Walls got sanded. 1 coat of primer and 2 coats of paint.
Proceeded with painting the den. Pressure washing of the house began later that day.
Day two -
One painter on job at 8:00. Finished with woodwork in den. Began caulking trim on
front porch. I did a check of the den painting job and had to have painter go back and paint the
tops of the doors and window trim as he had missed these areas. Also had him
clean up some paint from floor.
Later, I noticed the painter starting to apply paint to front porch. He Had not caulked all areas needing
this and had not scraped, sanded or primed bare wood areas as agreed to in Albert’s proposal.
I looked at the pressure washing job done the previous day. They missed the entire back of house above the
back porch. They had also missed areas on top of window frames and the area under front porch ceiling. It was still dirty
and discolored.
I CALLED ALBERT the second time. A flurry of activity. Several people showed up and much talking and
pointing among the crew. Scraping, sanding and priming were started again. Extra people left. One man still
on the job.

Day 3 -
One painter (same one as day 2) showed up at 8:00. Continued on back porch benches where he had
left off the day before. Still had areas to scrape and paint and prime. I believe he had thought he was ready to apply the final
coat of paint before I pointed these out. I ask him if he thought he would get the
covered porch floor started today and he said yes. I left a shop-vac to clean and sweep the porch, and told him that the entire
floor was to get a light sanding as agreed to in Albert’s proposal. We had moved all furnishing off the porch that morning in
anticipation of this. I had to leave for a doctors appointment at 9:15 and was gone until 2:00
pm. (bad timing on my part) When I returned, the covered porch floor had
been painted. The agreement was to use semi-gloss oil based Benjamin Moore paint for the porch floor. I discovered that
the painter used satin latex Sherwin Williams paint for the floor.
Don’t these people read their own contracts. I guess not!
I CALLED ALBERT the third time about 2:20. Explained the problem, he said his phone was breaking up and would call me
back. 3:10 and no phone call from Albert. Noticed the painter taking the Sherwin Williams deck paint can to get a “Match”.
Obviously Albert had called him. I told him I did not want any more painting on the porch floor until I had met with Albert
and we discussed how we were going to proceed.
Albert’s wife (who didn’t speak much English) came to the house at about 3:30. She brought her son as a translator. We
went over the problems with the job as described above. Many apologies were made and she said she wanted
to make it right. She offered to paint a room for free and to pressure wash the house once a year for a 2 year
period. I told her all I wanted was to get the job I had contracted for. Nothing more and nothing less. I asked how long this
particular painter had been with them and was told 5 years. I was told this is the first time he has had so much trouble. I
told them that was hard to believe as good employees did not start doing shoddy work overnight!

Albert’s will repaint the porch floor with the correct paint, finish up with the front porch and back porch benches under her
personal supervision. They procured the correct paint and repainted the back-porch floor and continued work on the
front porch railing.

Day Four -
I had to be gone this day. I left at 9:00 am. My wife was at home. She reported that two painter’s
showed up around 10:00. At 11:00 they requested a walk through of the paint job which my wife deferred until I
was home. They indicated that they would be back the next day (Sat.) to finish the pressure washing. They finished up on
the front porch and rear deck benches before 2:00 pm and left. I returned home around 4:00 pm. A quick look at the job
showed that the painting was not finished on the back porch benches. They had missed a couple of areas on the ends and
underneath the benches against the house.

Day 5 -
One man showed up about 1:15 pm. He began pressure washing the front porch ceiling and moved to the back to
finish up the back of the house over the porch roof that he had missed the first day. I pointed out the missed areas to be
painted and he then finished the areas of painting on the back porch benches that they missed on Friday.

With that it looked like the project was completed. Albert’s does say they provide a 5 year warranty as stated in their
Company Information.
Time will Tell!
Glenn MConnell

We didn't use them. The guy was very prompt and professional. We haven't done the work yet.

We used Albert's Painting previously and were very satisfied with their work, so when we needed the exterior of our house painted again, they were our first choice. Their price was reasonable, especially given the fact that we had quite a bit of carpentry that needed to be done prior to painting. The carpentry was excellent and all areas that needed replacement or repair were satisfactorily taken care of. They pressure washed the house and deck first (also our front porch and sidewalk), then took care of repairs and prep; they were very conscientious in their repairs, prep work and caulking, making sure we were satisfied at each step. We have plastic/fiberglass shutters which were not in great shape, but they took special care with them and even made some repairs to them without our asking. This was huge as we had already found out we could no longer get that type and, if we had to replace any, could not match them. The painting did not take long once the preparation was done and our house looks like new. We were also undecided about whether to stain or paint our deck, which is in a woody back yard and doesn't get much sun, resulting in a lot of mildew and mold problems. They worked with us to make the decision and also helped select a color which looks great. We know from past experience that they will return every year for 5 years to pressure wash and touch up the house at no additional cost. All the workers were very courteous and professional. Would highly recommend them to anyone who needs exterior painting done.

We had a very positive experience with Albert's Painting from start to finish.
Albert came and took a look at the house withing 48 hours of my contacting him and gave a price quote via email 36 hours later. I got 3 more quotes from other highly rated (on Angie's) contractors and Albert's quote was the most competitive. Albert came to the house to sign the contract and we agreed on a start date the following week. No deposit was required.
The crew comprised 4 men, all of who were very polite and courteous. They were very careful with moving furniture, taking down heavy flat screen TVs, putting dust covers and drop cloths, and cleaning up after each days work. Very hard working team that never complained and weren't in a rush to get done.
Quality of work was also very good. Excellent finish on flat surfaces, clean lines along edges, and attention to detail that many workmen may lack. The house had a light color originally that masked many dings and dents and the new color, which was darker, revealed several areas that needed repair after the initial coat was applied. All of these were fixed and the surface is now smooth and even. House looks great!
All in all, we were happy with the team, the quality of work, and the price we paid. We recommend Albert's strongly.

The crew showed up on time and did a good job pressure washing and cleaning my gutters. Existing damaging to siding and gutters was noted and discussed prior to painting my house. Crew did a great job painting. They could of been a little more careful in keeping trash off my yard and I had to ask them to touch up some vent slats on my roof.

Crew arrived on time, pressure washed house, and after drying, painted area in one day(2 days total).Discovered some issues after I paid bill - these were resolved as soon as weather permitted.

I had three different estimates on my house and Albert's estimate was fair but not the cheapest. What got me to go with Albert was the amount of different things he did without adding a bunch of costs on. He even offered to pressure wash my sidewalk and drive way without me asking. His crew spent around 11 days at the house and were extremely thorough in their work. They were nice, friendly and hard working. I was thoroughly impressed. Even after I had paid Albert and the work was done we had a couple of little issues that needed to be corrected. Albert did not hesitate and sent men right over to get the work done. To me, it is not that you make a mistake it is what you do after that matters. Any little thing that I wanted done Albert did it. I highly recommend him!