POSTELL'S HEATING & AC

Great! George sent his son Matt over on Wednesday to diagnose the problem when the cooling would not start back after being on hearing mode last time used. Matt gave me my options about repair on the 8.5 year old system and quotes to replace the system. Since the system has had a slow leak for the last 4 years and the connection pipes and electric cables have been buried bare in the ground for over 20 years, I elected to replace the system. Matt and crew arrived on time and worked nonstop to replace the system. Digging the trench and installing the new piping and electrical cable were the most time consuming because they had to make sure the connections to upstairs unit sitting next to the downstairs unit were not accidentally damaged. This accomplished they ran the new connections through conduit. It works great now and should be immune to the corrosion from bare copper pipes buried by a not so good contractor 20+ years ago. Matt was very professional through the process, so I highly recommend him and George Postell’s crew.

Called Postell's last on a Sunday afternoon to repair the hvac at one of our clien'ts homes.   We had called several other non-angie's list contractors and none would go out that late, ( it was only 5pm) so we checked Angie's, called Postell's, they had no problem and had a tech there in about an hour and it was repaired by 7.   Great experience and highly recommend this company.

System is back up and working great.

Lightning struck my A/C compressor and destroyed the dual capacitor. Postell's came out on a Sunday evening, had the replacement part in the van , and fixed the compressor within an hour. We had accepted the emergency rate, and were grateful to our AC fixed. I was heading out on a fishing trip the next day, leaving my wife and 2 year old home. June in Charleston can be hot and humid, so I was given peace of mind.

Excellent job

Two heat pumps replaced by another local firm approximately 12 years ago. The upstairs unit started leaking freon over a year ago. Twice the installer came out and added freon at a charge of >$200, but never went into the attic to look for a leak. The most recent time was 3 months ago and his sevice call lasted no more than 10 min. The system stopped working on Friday, 8/16/10. I decided to call a different company for service and selected Postell's based on the Angies List reviews. I called on Friday night to leave a message and was surprised when George Postell answered. Since we are very close to his home, he volunteered to waive the weekend charge and came out on Saturday. He inspected the system thoroughly and showed me he corroded coils in the attic unit. He explained the repair options and gave approximate prices for the repair and options on new units. I elected to go with a new unit that qualified for the tax credit. He was able to get quotes on available units on Sunday and called me Sunday night with a quote for a 15 seer tax credit qualified system. We agreed on the price and scheduled the installation for 8:30 AM the next morning. He came in with a very professional crew and had the unit installed and running by 2 PM. We could not have been more please with the results. A very small point, but an indication of a customer focused organization: George insisted on removing his shoes before coming into the house, and also had his crew do the same. When they finished they cleaned up thoroughly, and even volunteered to vacuum the house. This was a huge contrast to the experience we have had with the other local firm, which we have been using for 17 years. We expect to replace the downstairs unit next year and George will get the business.

Postell came the NEXT day to service our air conditioner. They had to drive to NCharleston to pick up a part and completed the whole project within two hours. Very nice young men who were professional. I definitely will use them again. I recommend them to anyone.

Fantastic. Their quote was one of the best and they were recommended by a neighbor. They were on time both days and got the work done quickly. They were very professional and did a fantastic job. They said that they treat each job as if they were doing it in their own house and the results were consistent with that pledge. I would definitely recommend them to anyone.