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Blanton & Sons
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Blanton & Sons has served the Charleston Tri-County’s heating, cooling, and plumbing needs since 1998. We remain family-owned and operated. Our goal is to provide the highest level of service and expertise in every project we undertake. We stand out amongst our competitors with exceptional customer service, transparent quotes, and top-quality workmanship on every job. We provide Family Care For Your Water and Air!
Business highlights
Emergency services offered
27 years of experience
Services we offer
HVAC Cooling system repair, HVAC System heating repair, HVAC installation, HVAC repair, Plumbing replacement, duct work repair and replacement., insulation repair and replacement, plumbing installation, plumbing repair, tankless water heater installation, tankless water heater repair, water heater repair, water heating installation
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8246 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 1% | ||
| 1% | ||
| 4% |
Filter reviews by service
Showing 126-150 of 246 reviews
Allison W.
Jun 2014
The tech was clean and very polite. He came to the door and told me he would start on the outside unit. I told him he would need a ladder for the inside unit. After he finished cleaning the outside unit he came back with a ladder and booties for his shoes. He cleaned the unit in the attic. He let me know the attic light bulb was burned out and asked me if I would like him to change it while he was up there. He told me my ductwork was in good shape and adjusted a couple dampers. (Our daughter's room wasn't getting enough air flow). He checked the temperature output at a couple vents and in my daughters room after making the adjustment. He checked the calibration of my thermostats.
He did tell me some more insulation would help with my heating and cooling costs.(As the upstairs was warmer due to being on a zone system) He suggested spray foam insulation and said they could send somebody to estimate it for me.
Edward V.
Jun 2014
unknown
Response from Blanton & Sons
"Thank you very much for your business [member name removed]. It was our pleasure to help you. Jimmy b."
Angelia L.
Jun 2014
Whole job went well. The company was even able to come a day earlier than scheduled.
Response from Blanton & Sons
"(member name removed), we appreciate your business! if you need anything else in the future, just yell! Have a great day, Jimmy b."
James W.
May 2014
I expected the worst, call the AC guy.. so expect to PAY big was my thought..Not even close!!. Brian arrived early (thats a first for AC companies), he was polite and immediatly went to work inspecting the issue for my AC. After about 20 minutes he found the problem and repaired it quickly. The BEST about Blanton's was there was no Up-sell, he did not tell me I needed this or that as the last company did. (my house is only 7 years old).. he fixed the problem quickly and ran a freon test and did a full inspection and came back all was working and okay.Before he left he tested the return & supply and said all was good. It might seem a bit expensive to have someone replace a fuse and fix a broken copper wire, But I could have never found the problem that quickly. Well worth every penny. Tonight I sit in my home at 76 degrees after 6 weeks of hesitating who to call and wishing for AC. Blanton's is who I will use for any Heating or AC problem in the future.
Response from Blanton & Sons
"Good afternoon Mr. [member name removed]., I REALLY appreciate your taking time out to rate our company and our Technician. I always pass each and every comment on to everyone on the team which goes a long way in making us better. If you ever need anything, feel free to call me directly at Mobile # 330-6279 or the office at 851-7676 Thank you again, Jimmy Blanton"
Mary H.
May 2014
everything went very well. they worked a full eight hours Thursday and Friday. Had to come back Saturday to "finish a few things. be done by noon." at 1:30 they are sitting in their trucks. when asked what was going on they said they were waiting for an invoice!should this not have been ready much earlier as the price had been agreed upon before the job was started? very disappointing ending to an otherwise excellent job.
Response from Blanton & Sons
"I will pat the guys on the back for working so hard to get your complete system & ducting replaced in 2.5 days. After completing your system and starting it up, the guys went through the entire job and your yard to make sure everything was clean & tidy. Our goal is to make sure everything is cleaner than what we found it. We also rechecked the system before leaving to make sure everything was working perfect. If you need anything at all, or have any questions, please call me directly at 851-7676 anytime. We really appreciate you choosing Blanton's Mechanical & Sons Jimmy Blanton"
Julie C.
May 2014
When I initially contacted them in August 2013, I spoke in detail to Lorraine who is one of the owners. I specifically told her I wanted a leak test because our property manager just kept adding freon at such an alarming rate that I was certain there must be some kind of leak. Lorraine talked me into doing a diagnostic service instead. The service person determined everything was fine and stated a leak test was not needed. My mistake was trusting their "professional opinion" instead of trusting my own judgement. Less than a year later we are once again low on freon. I told Blanton's Mechanical I was disappointed they were charging me another $95 for a diagnostic and suggesting a leak test when that is what should have been done last August. I said I would approve the leak test if they waived the second diagnostic charge since I really felt they should have caught the problem the first time out. They refused. They said there was no record of a leak problem discussed in August. I provided them copies of email communications proving the concern was discussed, but they did not respond. They obviously have a problem with communication since the service person did not know about the conversations I had with Lorraine.
I am extremely disappointed with Blanton's Mechanical's inability to stand behind their work and to make a bad situation right. We may be looking at a whole new AC unit which will be their loss of business. We found another company on Angie's list with just as high a rating but twice as many positive reviews as well as a coupon that makes the leak test come out at half the cost.
I will never use this company again due to their lack of expertise in diagnosing problems and lack of communication. I gave them the opportunity to make the situation right with a compromise and keep our business but they refused.
I am extremely disappointed with Blanton's Mechanical's inability to stand behind their work and to make a bad situation right. We may be looking at a whole new AC unit which will be their loss of business. We found another company on Angie's list with just as high a rating but twice as many positive reviews as well as a coupon that makes the leak test come out at half the cost.
I will never use this company again due to their lack of expertise in diagnosing problems and lack of communication. I gave them the opportunity to make the situation right with a compromise and keep our business but they refused.
Response from Blanton & Sons
"Ms. ____, we are saddened that you felt it necessary to give us failing marks for the professional service that we provided but clearly you have us confused with one of the other two service companies that you said you had at your home. On August 8th 2013 we were called by you from California to inspect your system at one of your rental homes in North Charleston. On ticket # 14659 written up by Nathan our Tech, it states in the entirety that “performed complete diagnostic on the system, checked coil, found to be clean, drain clean, no loose wiring, found drain dripping in secondary pan & made repair, duct work was in good shape, megged compressor, checked capacitor: all reading good, checked Freon levels: no adjustments required, and no other issues found. Indoor temperature was 73 degrees with ac supply output temperature at 54 degrees. Tuesday of this week, nearly 9 months later we were called due to the system not cooling in which we in fact found low on refrigerant. This was reported to you explaining that a leak search was required and we could not just add refrigerant because it would all be lost in a few days. At that time, you requested our company perform this leak search and repair for free which unfortunately we could not do. Based on this you felt it necessary to give us failing marks. I apologize for giving you the bad news with the rental ac system, but we always operate in a professional manner and if we at all felt that, a free service was in order; we would surely step up and do the right thing. Best Regards, Jimmy Blanton"
Jennifer R.
May 2014
They were quick to respond to my call on a Sunday. The technician was prompt and courteous and took the time to explain the problem and do a thorough inspection. He confirmed our suspicions that the unit was a bit low on coolant and had frozen over. He also advised me on potential future problems. All in all he was quick and efficient, fixing the problem in under an hour. I appreciated that the service call was not extra because I needed service on a weekend. I will definitely use them in the future.
Response from Blanton & Sons
"Thank you very much for your business and always know if you need us any day of the week just give us a call. We do not have an answering service, we will take your call directly. Jimmy b."
HARVEY W.
May 2014
The technician was very knowledgeable and thorough. He quickly determined that the reason the AC unit was not working was due to a defective capacitor which he proceeded to replace with a newer capacitor which would be able to withstand higher voltages. After the unit was working, he checked the freon level and made some minor adjustments so that the unit would operate with more efficiency. He made some suggestions on temperature settings and cleaning tips to keep it working in tip top condition.
I was also given a discount for being an Angie's List member.
Response from Blanton & Sons
"Thank you sir very much for the business and the feed back. I love to hear when things goes great and when they don't go as planned so we can keep trying to get better. thanks again, Jimmy Blanton"
Deborah S.
Apr 2014
The team came out at time scheduled. Showed them where to put old stove and how I wanted new one installed. I left for work and they got to work. Tes, I trust these folks to leave alone at my house. Came home and everything was just as I had requested. This is a great company. I have had my heating and air and all duct work replaced by Blanton's. I also have them out to service my unit and whole house air filtration system on a regular basis. All the guys are professional, do the work then give me a report. If you are looking for prompt service by professionals call Blanton's Mechanical and Son's!
Response from Blanton & Sons
"I and all the guys appreciate all the years of business that you have given us. If you ever need anything, Just yell. Thank you, Jimmy"
Daphne B.
Apr 2014
Excellent. Very professional and courteous. Couldn't be more pleased.
Response from Blanton & Sons
"It was a pleasure being able to help you. Thank you very much from everybody at Blanton's!"
Donald C.
Apr 2014
unknown
Christine W.
Apr 2014
Very well. The service was great! Will definitely use again.
Melba H.
Apr 2014
unknown
Kathy B.
Mar 2014
The service was fine. What I needed done was not covered under the Big Deal. I had them do the repair work as well. They did a good job with all of the work. I was happy with their service.
Edward B.
Mar 2014
It was fine. I thought the price was expensive for what was done. It just takes 5 minutes and I had to pay $150 in the addition for the Big Deal. Everything else was okay. The service was really quick. They responded in a timely manner and they are very fast but the cost was a little high.
Denise R.
Feb 2014
I noticed the auxiliary heat strips on my heat pump were not working. I called Blanton's and they set up an immediate appointment based upon my schedule. On the day of the appointment, they showed up exactly on time and even called 20 minutes prior to let me know they were on their way. Nate diagnosed the problem correctly and ordered the part. Brian came back to install it and clean the unit. Charleston is my second home so I really need to rely on quality contractors. Blanton's is it for sure and I will be scheduling regular maintenance appointments with them in the future. I highly recommend them and thank them for their excellent work and service. Cheers!
Thomas J.
Jan 2014
.
Rob T.
Jan 2014
I couldn't be happier with the work and professionalism of the entire Blanton's crew! I had engaged another contractor to take a look at our system when the system seemed to not be able to keep the house heated. Upon further investigation, it was determined that the compressor and other items were pretty much dead. The other contractor promised to send a quote out later that evening to replace the unit, but I never received any follow up. So I found Blanton's here on Angie's List and gave them a call. Jimmy changed his schedule around to come out that same day. He did an extremely thorough assessment, even going up into the attic to analyze the duct work, which none of the other contractors I reached out to for quotes did.
I had a million questions, and multiple changes to what became the final quote, and Jimmy and Allie and the entire team were so helpful and responsive. I selected Blanton's to do the work, and within a few days they were at the house to do the work. When they come to do the job, they come with a large team which was fantastic! I couldn't believe how quickly they were able to remove the old system, and install the new one. All the folks on the crew were extremely polite, and they did a very professional installation. Our previous installation (from a different contractor) was sloppy, poorly installed, and a general mess. The difference with Blanton's was night and day. Brian, their team lead, was great and answered all of my questions.
From a price standpoint, they beat all the other quotes I got when comparing like models (SEER rating, multiple stages, etc). And the back office folks like Allie will help with any rebates, product registrations, etc.
I would highly recommend reaching out to Jimmy and the crew and Blanton's if you have any HVAC needs!
I had a million questions, and multiple changes to what became the final quote, and Jimmy and Allie and the entire team were so helpful and responsive. I selected Blanton's to do the work, and within a few days they were at the house to do the work. When they come to do the job, they come with a large team which was fantastic! I couldn't believe how quickly they were able to remove the old system, and install the new one. All the folks on the crew were extremely polite, and they did a very professional installation. Our previous installation (from a different contractor) was sloppy, poorly installed, and a general mess. The difference with Blanton's was night and day. Brian, their team lead, was great and answered all of my questions.
From a price standpoint, they beat all the other quotes I got when comparing like models (SEER rating, multiple stages, etc). And the back office folks like Allie will help with any rebates, product registrations, etc.
I would highly recommend reaching out to Jimmy and the crew and Blanton's if you have any HVAC needs!
Ellen P.
Jan 2014
They were great and very responsive. Brian was very professional and thorough. Allie was great to work with on the phone and for setting appts. They came back again to fix something at no charge. I'd definitely call them again and now use them for an annual cleaning so my system isn't in nearly as much trouoble for not having done so in the past.
Bernard R.
Jan 2014
Excellent job. Repair crew was professional and knew exactly what to do.
Oscar G.
Jan 2014
They were very punctual and completed the whole job in one day. The job include both inside and outside units with a 16 seer rating. It also included installation and another intake vent and new support bands on the attic piping.
Roger W.
Jan 2014
Jimmy Blanton came to our house within 24 hours of our inquiry to survey the job. We received the detailed estimates, with several options overnight. We authorized the work on Monday, December 30. Blanton's called back, saying the units would be delivered to them in the afternoon of December 31; did we want them to do the installation on New Year's Day? I told them to do the work on January 2nd, as it was not an emergency situation.
On January 2nd at 8:40, three crews arrived at our home, with the units on two box trucks and one trailer. They started to work immediately, in the pouring rain, to replace the A/C condensors, which are mounted on top of a 15 foot high platform. A second crew worked to remove the lower story air handler and associated ductwork. The third crew worked in the third floor attic to remove the upper story air handler and ductwork. The old units were taken out to the trucks to be removed. The new units were then installed, connected, and started up. New thermostats were installed and programmed.
All work was completed, clean up was done, and the men left our house at 4:15 PM. on January 2nd!
On January 3, Jimmy and a technician came to our house to inspect all the work, and to replace a cracked pump in an associated piece of equipment (not related to the new units). This was done at no charge. The new plenum dampers were adjusted to make the systems deliver temperatures to each of the rooms to suit the owners' preferences.
I cannot remember ever having a major system replacement go so smoothly in 40 years of home ownership in four different states. The workmanship is superb, the areas are as clean as a pin, the job was done in one day (which I had estimated would take two or three normally). Response was immediate. The workers were pleasant and professional without exception. Allie, the office contact was polite, helpful and knowledgable.
I cannot rate Blanton's Mechanical and Sons highly enough. I cheerfully recommend them to other members, and will use them exclusively in the future.
On January 2nd at 8:40, three crews arrived at our home, with the units on two box trucks and one trailer. They started to work immediately, in the pouring rain, to replace the A/C condensors, which are mounted on top of a 15 foot high platform. A second crew worked to remove the lower story air handler and associated ductwork. The third crew worked in the third floor attic to remove the upper story air handler and ductwork. The old units were taken out to the trucks to be removed. The new units were then installed, connected, and started up. New thermostats were installed and programmed.
All work was completed, clean up was done, and the men left our house at 4:15 PM. on January 2nd!
On January 3, Jimmy and a technician came to our house to inspect all the work, and to replace a cracked pump in an associated piece of equipment (not related to the new units). This was done at no charge. The new plenum dampers were adjusted to make the systems deliver temperatures to each of the rooms to suit the owners' preferences.
I cannot remember ever having a major system replacement go so smoothly in 40 years of home ownership in four different states. The workmanship is superb, the areas are as clean as a pin, the job was done in one day (which I had estimated would take two or three normally). Response was immediate. The workers were pleasant and professional without exception. Allie, the office contact was polite, helpful and knowledgable.
I cannot rate Blanton's Mechanical and Sons highly enough. I cheerfully recommend them to other members, and will use them exclusively in the future.
Response from Blanton & Sons
"Mr. (member name removed), I Really appreciate the kind comments. It was a pleasure doing business with you and your family. If you ever need anything, just let me know. Thanks again, Jimmy"
Carl E.
Jan 2014
.
Response from Blanton & Sons
"Thank you Mr. (Member name removed) for your business! I really gave you the best price that we could and wish the $1,200 could have been less for your new Evaporator Coil and refrigerant. It appears that it has been 3 Years and everything is going good. If it is ever anything that I can do for you, just let me know. Thank you, Jimmy Blanton"
JOHNATHAN D.
Nov 2013
They came out within 30 minutes on a Friday when I called after 5:30 p.m. My A/C went out the day before an event at my house. He came in, diagnosed it, identified the problem and ordered the part. He managed to get the lowest price on that, too. While waiting on the part, he managed to bypass that process and it worked until the part came in. He was incredibly knowledgeable about the process and avoided any extra charges. I was amazed with his honesty. I wish that I could give them a better grade than I can on here. I've never been more impressed with a contractor.
Carolyn S.
Nov 2013
Their service was okay. They did good work. Scheduling went well and they are able to accommodate to my time frame. Three technicians came out on time for the appointment and it took 8 hours to complete the work.
Licensing
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FAQ
Blanton & Sons is currently rated 4.8 overall out of 5.
Blanton & Sons accepts the following forms of payment: CreditCard
No, Blanton & Sons does not offer free project estimates.
No, Blanton & Sons does not offer eco-friendly accreditations.
No, Blanton & Sons does not offer a senior discount.
Yes, Blanton & Sons offers emergency services.
No, Blanton & Sons does not offer warranties.