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Window Genie of The Lowcountry
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Window Cleaning,
About us
In business since 1998, Window Genie of the Lowcountry cleans windows and a whole lot more! We’re your locally owned, operated and fully insured home service professionals. Call us today for a free, no obligation estimate on any of our services; window cleaning, window tinting, pressure washing, and gutter cleaning. You don’t have to rub a lamp, just pick up the phone and put the Genie to work in your home today!
Business highlights
27 years of experience
Services we offer
Concrete Cleaning, Deck Washing, Decorative Window Films, Dryer Vent Cleaning, Gutter Cleaning, Home Window Tinting, House Washing, Pressure Washing, Window Cleaning
Accepted Payment Methods
- CreditCard
Reviews
4.878 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 12% | ||
| 0% | ||
| 3% | ||
| 1% |
Showing 1-25 of 78 reviews
Dan T.
Mar 2018
Purchased Angie's list deal which appears highly dependent on selling additional services. Additional cost to cover extra windows unreasonably high. (e.g. $74 Angie list deal for 30 exterior windows. Added 4 interior and 2 exterior panes, 2 entry doors and one sliding patio door and 2 small transom windows for an additional cost of $90) Work was rushed, windows missed and some windows left with streaks.
Bill S.
Mar 2018
Terry came to give me an estimate, and Steve was our technician. he was on-time, professional, thorough and very respectful of our time. I would hire them for future window cleaning.
Donna P.
Mar 2018
Terrible experience. Had to instruct workers on what to do and how to do it, as they had only been hired. Machinery kept breaking down. No supervision and owner was nowhere around until it was time to be paid. I do a better job on sliding glass doors than their power washer! Owner demanded payment in cash or check, otherwise a 4% fee would be added for use of a credit card. Would never use again or recommend him.
John R.
Dec 2017
Excellent workers
Donna P.
Sep 2017
They came late. The equipment broke down a few times. The 2 men, although extremely nice, were very inexperienced. The window washing is considered the glass only, not base of frame or sill do they wash. Sliding glass doors were not washed clean. Several areas of house were not satisfactorily washed. When we tried to pay with credit card, owner said it would be 4% more, but never mentioned same prior to that time that there was a service charge for credit cards. We paid by check and he cashed same within minutes after leaving our home. This is a "fly by night" operation, with 2 inexperienced workers and eqipment that is falling apart. Would never use them again or suggest that anyone else does. Poor value for your money!
Response from Window Genie of The Lowcountry
"This was an unfortunate case of misunderstanding on what you expected from services compared to your provider for your home in northern US. We cleaned window glass as quoted and can clean frames, tracks, etc., upon request. You assumed these additional peripheral services were included. Window Genie completed the service as quoted. We do apologize for this misunderstanding and wish you the best. Terry"
Kathleen J.
Aug 2017
Ok employee very nice friendly
John M.
Aug 2017
Technician took his time to be thorough, had hurricane Mathew hit island in October and windows look better than they ever have!
Sabina E.
May 2017
Response from Window Genie of The Lowcountry
"It was a pleasure meeting you and thank you for the review. Terry"
Kenneth E.
Mar 2017
Okay. We had an issue afterwards were many of the plants near the house dropped their leaves or died.
Valrie W.
Jan 2017
They are very good. I have been using them a couple of times now. They are careful. They first protect and cover any outside light fixtures or fans. They prepped the house before washing. They just did a thorough job. The house looks like it's brand new when they got done and they spent quality time with it so those were the major things I liked. Their price can be a little bit high but now that I'm starting to use them, I'm trying to work with the owner in coming up with a better finance plan every time I call them out. If I stay with them, they'll give me a better deal. They get back with me if not the first time I call them, maybe the next day. They are here when they say they are.
Response from Window Genie of The Lowcountry
"[Member Name Removed] - Thanks for the time and comments - let me know when you need anything for spring cleaning Best Regards - Terry"
Robert O.
Jan 2017
Working with Terry is so enjoyable.
Dave C.
Sep 2016
unknown
Response from Window Genie of The Lowcountry
"Thank you [Member Name Removed]! Thank you for your business."
Michael A.
Sep 2016
Excellent service
Response from Window Genie of The Lowcountry
"Thank you [Member Name Removed]. Thank you for your business."
LINDA H.
Jun 2016
They did fine.
Response from Window Genie of The Lowcountry
"Thank you [Member Name Removed]. Thank you for your business."
LINDA H.
Jun 2016
The service went well. I had purchased the Big Deal which evidently I should not have been able to do, but it went through and he honored that even though it really should not have gone through in that way. So, I give him credit for doing that. There were additional charges because I have more window than what was on the special.
Kathleen J.
Apr 2016
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Alan A.
Apr 2016
unknown
Response from Window Genie of The Lowcountry
"Thank you [Member Name Removed]. Thank you for your business."
Kenny W.
Apr 2016
unknown
Response from Window Genie of The Lowcountry
"Thank you for the time to write a review Terry"
Carolyn B.
Apr 2016
He arrived on schedule. Brought help with him. We have 12 sliding glass doors. Tenderness, efficient, friendly.
Response from Window Genie of The Lowcountry
"Thank you for the time to write a review Terry"
Ralph N.
Mar 2016
My wife indicated that the technician was efficient. Upon my inspection I discovered that the 1/2 window above a set of window was very smudged. I am going to have to redo that window.
Since we live a gated community that requires a gate pass, this contractor was at a disadvantage to get through the gate without a pass. I thought since he would have other business in the community he should make arrangements for an annual pass for contractors. I refused to pay the $10 gate pass fee. Should not have to do that and he agreed after some conversation.
He is a very nice man and runs a good business.
Response from Window Genie of The Lowcountry
"Thank you for the review - we do have commercial passes and only charge in certain circumstances - we also guarantee our quality and would have come back had we been notified. Thanks again for choosing Window Genie"
Kathleen J.
Mar 2016
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Robert R.
Feb 2016
unknown
Jill C.
Jan 2016
unknown
Frank C.
Jan 2016
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Response from Window Genie of The Lowcountry
"Thank you for the time to give a review of our services. Terry"
Linda B.
Jan 2016
unknown
Response from Window Genie of The Lowcountry
"Thank you and we look forward to seeing you again. Terry"
Licensing
State Contractor License Requirements
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FAQ
Window Genie of The Lowcountry is currently rated 4.8 overall out of 5.
Window Genie of The Lowcountry accepts the following forms of payment: CreditCard
No, Window Genie of The Lowcountry does not offer free project estimates.
No, Window Genie of The Lowcountry does not offer eco-friendly accreditations.
No, Window Genie of The Lowcountry does not offer a senior discount.
No, Window Genie of The Lowcountry does not offer emergency services.
No, Window Genie of The Lowcountry does not offer warranties.