Approved Pro
Royal Pool Service & More, LLC
Swimming Pool Cleaning and Maintenance Service, Swimming Pool Heaters Installation and Replacement, Swimming Pool Heaters Repair or Service,
About us
Royal Pool Service & More, LLC, provide exceptional swimming pool cleaning, maintenance, and repair for residential and commercial swimming pools. We are located in Salisbury, North Carolina and also service the greater Charlotte area. We are fully licensed, insured, and can handle all of your swimming pool needs. We are a warranty station for all major brands of pool equipment.
Business highlights
16 years of experience
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6100 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 7% | ||
| 1% | ||
| 2% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 100 reviews
Bard G.
Jul 2025
Swimming Pool Cleaning and Maintenance Service
Pat and Pam are great, reliable, experienced all for a great price.
Will continue using them.
Monica S.
May 2025
Swimming Pool Opening & Closing Service
5/5
Michele M.
Apr 2025
N/A
Swimming Pool Cleaning and Maintenance Service
job not done yet
Denise M.
Mar 2025
Swimming Pool Heaters Installation and Replacement
Did a good job and was on time.
Good communication.
ROBERT C.
Dec 2024
Swimming Pool Cleaning and Maintenance Service
they live in my neighborhood. I hired them immediately. Thanks
Karen R.
Nov 2024
Vinyl Liner for Swimming Pool Replacement
Difficult to communicate with.
Robyn C.
Nov 2024
Swimming Pool Cleaning and Maintenance Service
They were awesome !
TIM G.
Aug 2024
Swimming Pool Cleaning and Maintenance Service
BAD, BAD BOOK KEEPING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Joan F.
Aug 2024
Swimming Pool Cleaning and Maintenance Service
absolute gem of aa service they come and maintain my pool/pump letting me know day of service/time
Marlene H.
Jul 2024
Swimming Pool Cleaning and Maintenance Service
Scheduled weekly service. The first few weeks were ok but then I was notified by neighbors that my pool was green. When I called for service they said they were out of town no one could get there for several days. When they finally arrived they told me there were 10-15 people in my pool and I needed service 2 times per week. There was no one in my pool that entire week. The pool remained green and all they did was send huge estimates to install new systems. When I told them to cancel all services they became irate, calling me names and making rude comments. I received the highly inflated final bill which included 12 lbs of shock that obviously was not used. These people should be ashamed to call themselves a business.
Lillian C.
Jun 2024
Swimming Pool Cleaning and Maintenance Service
They do what they said they would do and do it quite well
Response from Royal Pool Service & More, LLC
"Thank you! Patrick enjoys taking care of your pool."
Wendy K.
Feb 2024
Swimming Pool Covers Installation and Replacement
Great company, very reliable.
Tom M.
Nov 2023
He was on time and explained everything to us
Cassie R.
Nov 2023
Swimming Pool Cleaning and Maintenance Service
This company has been a lifesaver for me.I do not know anything about my pool or how to take care of it.They not only swooped in and corrected all my chemicals but they come every week religiously,answer all my questions ,calls,,texts, and emails.They are friendly and fun!Thanku Royal Pools for saving my pool and supporting me!!!
Response from Royal Pool Service & More, LLC
"Thank you Cassie! We appreciate your business."
Ron J.
Jul 2023
Swimming Pool Cleaning and Maintenance Service
After a professional cancellation. Pam, the owner of the company inflated my bill by approximately $350.00. When I challenged the bill, she texted me that she would be at my home in 90 minutes to get her money. I returned the text by responding that she was not invited or welcome to my home. I added that her presence at my home would be viewed as a trespass. For my protection, I have saved all of these text messages.
Response from Royal Pool Service & More, LLC
"Ms. D requested regular service on her pool. After 2 visits she left me a voicemail with how great of a job Patrick did. She even referred her friend for service with us which we still do each week. She failed to give a 2 week notice as we require and she agreed to that before we began services. She also paid the bill that was due to us for the work we completed at her home after much aggravation. She used us to get her pool in working order and then dropped us day before we were to arrive. There was no inflated bill. Just the standard charge for our 2 visits and 2 week cancellation fee because it was not cancelled with a 2 week notice a"
Bill B.
Jun 2023
Swimming Pool Opening & Closing Service
Did what they say they what and when they said they would do. Thanks
Eileen W.
Jun 2023
Swimming Pool Cleaning and Maintenance Service
They are very professional. It is a husband and wife team that come to your home and at the end they take a picture of their work so that you know how it looks and what time it was done Iâ m very happy with them.
James S.
May 2023
Swimming Pool Cleaning and Maintenance Service
Very knowledgeable & pleasant. They were able to fit us in before we left for vacation.
John M.
Dec 2022
Swimming Pool Covers Installation and Replacement
Itâ s was good
Brenda M.
Nov 2022
Swimming Pool Covers Installation and Replacement
I have used them for several years and always do a good job of opening and closing my pool. I left one star off because I needed information about my pump and they didnâ t follow up..
Rochelle K.
Oct 2022
Vinyl Liner for Swimming Pool Replacement
We always receive prompt service and fast turn around when we have a question or concern.
Pete S.
Apr 2022
Swimming Pool Cleaning and Maintenance Service
On time service quick response very knowlegable
Sue B.
Apr 2022
Swimming Pool Cleaning and Maintenance Service
Very professional and thorough. Would recommend to anyone who needs their pool serviced.
Dwaine W.
Oct 2021
Vinyl Liner for Swimming Pool Replacement
We will probably be replacing our Salt System next spring..... They were very knowledgeable about pools...
Rosaura C.
Jun 2021
Vinyl Liner for Swimming Pool Replacement
On time, professional, knowledgeable and friendly.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Royal Pool Service & More, LLC is currently rated 4.6 overall out of 5.
Royal Pool Service & More, LLC accepts the following forms of payment: CreditCard
No, Royal Pool Service & More, LLC does not offer free project estimates.
No, Royal Pool Service & More, LLC does not offer eco-friendly accreditations.
No, Royal Pool Service & More, LLC does not offer a senior discount.
No, Royal Pool Service & More, LLC does not offer emergency services.
Yes, Royal Pool Service & More, LLC offers warranties.