Larini's Home Improvements

The work that Todd Larini has done has been very solid. It is not a big operation but definitely he cares that the customer is happy with the job that is being done. Initially, the first thing I had him was to repair a leak in the bathroom and then just based on the experience that I had I brought him back for some flooring work and then back for crown molding. I think I spent $200 for the crown molding. He is a straight shooter. I don't feel like he tries to talk me into additional work or sell me anything. He is concerned that I am happy with the job that he has done. If there is something that I am not happy with, he takes care of it. He is very competent. I would grade him B for responsiveness, punctuality and professionalism and it is simply because it is a small outfit and not a large company. He also has a good reputation, so he has got a lot of work. He is not one of those people that we can just call and he is going to be there that afternoon or the next day to start the job for me. I have to get on a schedule. It is not a large corporate conglomerate that I am dealing with. It is an individual. He is like a local guy around the corner helping me out. He is not like a large franchised provider.