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WilliamSmith Fireplaces & Home Accents

About us

WilliamSmith Fireplaces, supplies and installs wood-burning and gas fireplaces, pre-engineered gas fireboxes, gas logs, gas lights, mantels and surrounds, chimney tops and an array of gas outdoor products to enhance your outdoor living experience in Charleston, S.C., and the surrounding Low Country area. We have established relationships with the leading wood-burning fireplace and gas fireplace manufacturers, to ensure that we have the right fireplace, gas light or outdoor product for your unique needs. Our primary focus is working in the pre-construction phase with developers, builders and architects. However, our preferred method is to work directly with homeowners to provide the best value and planning for the right wood-burning fireplace, gas fireplace or outdoor product within your price range. Working directly with homeowners provides you an opportunity to select the appropriate fireplace, gas log set and chimney top, as well as explore additional items, such as lights or gas grills, that could enhance your project. WilliamSmith Fireplaces, offers a complete gas solution for your project. If your project requires gas piping, we will work with you to coordinate the installation of your piping needs along with your gas product installation. WilliamSmith Fireplaces also provides follow-up maintenance service to maintain your gas products, making us Charleston's only full-service provider of gas products with certified gas installers! At WilliamSmith Fireplaces, we re not just interested in making a sale, but making sure you are completely satisfied. Our business relies on your referrals. So when you recommend WilliamSmith Fireplaces, we take your satisfaction and recommendation as the highest compliment.

Business highlights

20 years of experience

Services we offer

Fireplace Installation & Service

Reviews
4.111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
9%
3
9%
2
9%
1
9%
Showing 1-11 of 11 reviews
James S.
Apr 2019
5.0
Yes, I recommend this pro
$5,600
Great service, Sales rep explained different type very well. Recommended great solution. Install was fast, clean & professional.

Kim K.
Feb 2018
2.0
$150
They were only here about 5 minutes and just tightened a fitting. After their visit I was still smelling gas intermittently. They came back but at the time did not smell it. Now is almost constant and they want to charge me for another service call of $150. I feel they should have been more indepth on the initial call and not just assumed it was a loose fitting and that was all. I would definately recommend others not use them. They also take a inordinately long time from the call to schedule to when they come out. Poor service.

Linda O.
Dec 2017
5.0
Yes, I recommend this pro
$150
The young man who came was quite punctual and answered all my questions, giving me suggestions to make it easier to operate. He took his time and was very informative.

Lisa C.
Dec 2016
5.0
Yes, I recommend this pro
$150
Couldn't have asked for more.

Jerry T.
Mar 2016
1.0
$400
I went to William Smith Fireplace to have them install a Fireplace that I actually bought through DirectBuy, Steve seemed more than happy to do the installation, They completed the rough in and what turned out to be quite a while later, my contractor finally got the fireplace finished, ready for the final and trim install. When they returned, I was told the trim piece could not be installed because the rough in was done without any set back. Called Steve and asked what was going on, he claimed that it wasn't their fault, that they didn't know were to rough in at, But never asked me or my contractor or went by the usual 3/4 in for granite or sheet rock and tile around the front. Steve would no longer accept or return any calls and did nothing to fix the problem, cost me another 1,000 to fix his screw up. You should avoid them like the plague....

Thomas L.
Feb 2016
3.0
$293
.

RONALD H.
Feb 2016
5.0
Yes, I recommend this pro
$2,000
.

Judith M.
Nov 2015
5.0
Yes, I recommend this pro
$1,400
unknown

Valerie B.
Jan 2015
5.0
Yes, I recommend this pro
$2,400
They were on-time, professional and neat.    The install crew was very friendly and knowledgeable.  Definitely would recommend them to friends.

Linda L.
Oct 2009
4.0
Yes, I recommend this pro
$300
The original company I hired for this repair decided they were not able to fabricate the type of chimney cap needed, so they referred me to WilliamSmith. When WilliamSmith came out to measure for the cap, they told that there was rot under the cap and several feet of chimney might need to be rebuilt. I brought the original company back for an assessment and they found no rot. After several weeks and a few scheduling delays (rain, and some miscommunication between the two contractors), the old chimney cap was removed - no rot was found - and the new cap installed. As far as I know, everything up there is fine, but since I can't inspect the area myself it is nerve-racking to second guess these guys.

JANET S.
Jul 2008
5.0
Yes, I recommend this pro
$10,000
My experience with him was excellent. There aren't words to describe how fantastic he is. Steve Smith worked with me to create the design that I wanted. He sells top quality equipment. He was on time. He worked with the rest of the backyard designers so that the project flowed smoothly. He even gave us a gift when the job was done.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

WilliamSmith Fireplaces & Home Accents is currently rated 4.1 overall out of 5.

No, WilliamSmith Fireplaces & Home Accents does not offer free project estimates.

No, WilliamSmith Fireplaces & Home Accents does not offer eco-friendly accreditations.

No, WilliamSmith Fireplaces & Home Accents does not offer a senior discount.

No, WilliamSmith Fireplaces & Home Accents does not offer emergency services.

No, WilliamSmith Fireplaces & Home Accents does not offer warranties.