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SNK Pool and Spa Service Maintenance and Repair

3.9(
60
)
Swimming Pool Opening & Closing Service,

About us

We're a locally owned and operated company that values honesty and integrity and takes pride in the services we provide to our residential and commercial clients. We specialize in pool maintenance and weekly, monthy, or other routinely scheduled services. We provide free estimates, and you will find us to be competitively priced. We look forward to building lasting relationships and guarantee your satisfaction!

Services we offer

Custom, Honesty, Reliability

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.960 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
17%
3
2%
2
5%
1
13%
Write a review

Filter reviews by service

Showing 1-25 of 60 reviews
Margaret T.
Jun 2020
4.5
Yes, I recommend this pro
Hugh H.
Nov 2019
5.0
Yes, I recommend this pro
In 2017 we hired SnK, a competent small business to clean our pool weekly throughout warmer months and twice monthly during colder months and at a reasonable price. We work out of town 20-25 days a month, so required very dependable help keeping our pool clean with appropriate chemical balance. Sylvester is dependable and does an excellent job and Nicole gets back to us quickly online when we ask questions or make special requests.
Response from SNK Pool and Spa Service Maintenance and Repair

"Thank you so much for taking the time to leave such a positive review. Our goal is to provide great customer service and it makes us as a company feel great when our customers recognize that. Thanks again we really appreciate your kind words."

Margaret G.
Dec 2018
5.0
Yes, I recommend this pro
We needed a new heating element in our Swimspa. I texted them, and Sylvester texted me right back with a time and date he would be here. He actually showed up early, was here for 1/2 hour to 45 minutes. We tested the spa before he left and it's been purring away, heating up. We will have a great Christmas, sitting in our nice warm spa. I would recommend this company for anyone who needs work done on their spa.
Lindsay M.
Oct 2018
5.0
Yes, I recommend this pro
Mr Sylvester came and cleaned my pool and hot tub. He showed me how to do everything to maintain both in between visits. He was very nice and helpful.
Lisa K.
May 2018
3.5
Yes, I recommend this pro
Good job!
Lorain P.
Feb 2018
5.0
Yes, I recommend this pro
Sylvester and Michael were great to work with.
Response from SNK Pool and Spa Service Maintenance and Repair

"Than you for taking the time to such a positive review. We appreciate your time and your business."

James Y.
Nov 2017
5.0
Yes, I recommend this pro
Timely and got the job done.
Response from SNK Pool and Spa Service Maintenance and Repair

"Thank you for taking the time to leave a review. We appreciate the feedback. So glad that you were satisfied with our services."

Ashley G.
Oct 2017
5.0
Yes, I recommend this pro
Mr. King was awesome! He saved our weekend and money! We run a very busy hotel property here in North Charleston. Our pool had turned colors on us with the chemicals we were using. During the summer at a hotel your pool is in high demand. So having a pool out of order is No Bueno! They came out in a timely manner and had our pool up and running in less than 24 hours. Ms. Green was very pleasant and helpful with billing. Great service and Outstanding work! I'd not only use them again but I'd tell other properties about them also.
Response from SNK Pool and Spa Service Maintenance and Repair

"Thank you for your positive feedback. It is definitely our goal to provide great customer service and it makes us feel great as a company to receive such a glowing review."

Robin S.
Oct 2017
5.0
Yes, I recommend this pro
Very competent and polite service.
Response from SNK Pool and Spa Service Maintenance and Repair

"Thank you for your review, we appreciate the positive feedback."

Tiffany L.
Oct 2017
5.0
Yes, I recommend this pro
This company is very professional, timely, and hard working. They do the job the right way the first time, and if something happens to breakdown after, they take care of it as promised! I will never use any other company again!
Response from SNK Pool and Spa Service Maintenance and Repair

"Our goal is to provide great customer service and to make sure that our customers are satisfied. Thank you for taking the time to leave such a positive review. Our company is always looking for ways to improve."

Ken H.
Oct 2017
0.5
He came out to fix my hot tub and charged me $1700.00. It still did not work right. I called him back and he came back out 2-3 times and I was told the motor would need to be changed which would be an additional $500.00 which was fine to me. He showed up with the new motor but didn't fit and he told me he had to get some couplings. He left to get the coupling and he never came back, never contacted me and has returned none of my calls. I called and left a message to please call me if he could not fix it and I would get someone else but I still have not heard from him.
Response from SNK Pool and Spa Service Maintenance and Repair

"Our goal is to provide great customer service, it is unfortunate that you were displeased with our services. Customer was aware if the parts that were replaced did not fix the hot tub that we would gladly refund his money. I'm not sure where the miscommunication came in at, but we have resolved this issue and the customer was given a refund."

Bob E.
Sep 2017
2.5
Was told I would recieve upgraded quality pumps but ended up with low end, over priced ecomomy pumps. Appeared to be more interested in just getting the job done rather then getting the job done well...requested written warrantee or guarantee none was provided. You do the math.
Marian F.
Sep 2017
0.5
SNK pool service-Sylvester owner - placed hose on in pool and left. My neighbor discovered it day later. I am out of town so need this service. Back yard flooded. Gardener could not cut grass. Sly offered one more free service for me to compensate. HE DID NOT SHOW UP. Worthless company!!!!!! Am really angry!!!!!!!!!!
Jane H.
Sep 2017
1.0
the technician ran the bill up by spending time taking apart the motor when it was working and then unclogging the jet, which was the problem in the first place. Now the stopper on the drain doesn't work and i have to hire a plumber to come in and fix that.
Patti W.
Jul 2017
4.0
Yes, I recommend this pro
I enjoyed SNK's prompt response and professionalism.
Daryl T.
Jun 2017
5.0
Yes, I recommend this pro
Punctual and professional.
Jose M.
Jun 2017
0.5
Came colleted my 85 dollars told me he would order part haven't seen or heard from him again. DO NOT USE SNK !!!!!!!
Brian W.
Apr 2017
5.0
Yes, I recommend this pro
Very professional and on time.
Andy A.
Aug 2016
5.0
Yes, I recommend this pro
Great customer service. Very responsive.
Rick T.
Jun 2016
5.0
Yes, I recommend this pro
It was very good working with SNK .
Jay S.
May 2016
0.5
Was not impressed on the service the 2 hours he was here did not resolve any of the issues I had
Annie C.
May 2016
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
I couldn't come up with the full amount of the price and the owner worked with me and started the service immediately. Thank you Sylvester.
Jackie M.
Apr 2016
4.0
Yes, I recommend this pro
Great guy, knowledgeable, quick service, was honest about how much the repair would cost. I just wish it didn't cost so much for people to come out and look at a hot tub--it's the nature of the business, I suppose.
Donald B.
Mar 2016
5.0
Yes, I recommend this pro
Excellent service. Very Knowledgable.
Gary F.
Jan 2016
2.0
SNK was very prompt in answering my service call request. They analyzed the problem and confirmed the problem was a non-issue. However, my frustration with this company is that our hot tub has not worked properly since they were here.
Showing 1-25 of 60

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SNK Pool and Spa Service Maintenance and Repair is currently rated 3.9 overall out of 5.
SNK Pool and Spa Service Maintenance and Repair accepts the following forms of payment: CreditCard
Yes, SNK Pool and Spa Service Maintenance and Repair offers free project estimates.
No, SNK Pool and Spa Service Maintenance and Repair does not offer eco-friendly accreditations.
No, SNK Pool and Spa Service Maintenance and Repair does not offer a senior discount.
No, SNK Pool and Spa Service Maintenance and Repair does not offer emergency services.
No, SNK Pool and Spa Service Maintenance and Repair does not offer warranties.

Contact Information

PO BOX 42326, NORTH CHARLESTON, SC 29423

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