Approved Pro
Preferred Home Services, LLC
Electrical for Home Addition or Remodel Installation, Electrical Wiring or Panel Upgrade, Thermostat - Install or Replace,
About us
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
Emergency services offered
11 years of experience
Services we offer
Electrical Charging Stations, Electrical Services, HVAC, PLUMBING, Panel Upgrades
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.225 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 8% | ||
| 24% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 25 reviews
Lucy K.
Aug 2025
Faucets, Fixtures and Pipes - Repair or Replace
They did a good job and explained the issue well, but this was definitely price gouging.
Response from Preferred Home Services, LLC
"Thanks for providing us your feedback, Lucy. We know spending money on repairs is never an enjoyable experience. I'm going to get your information over to a manager so they can reach out to discuss further if you haven't spoken with them already regarding your frustration. Maybe there is something more we can do. Have a nice day."
Justin C.
Jun 2025
Water Heater - Repair or Service
They did an amazing job! Great quality of work!
Response from Preferred Home Services, LLC
"Thanks for your review! We love hearing we've made another customer happy and we truly appreciate you sharing your experience. Have a great day!"
Alton C.
May 2025
Preferred Home Services performed an excellent job. Easy to make arrangements; they showed up promptly and on time; work was done very professionally. The only issue was that their charge was at least twice I am used to paying for that type of service. No parts and technician required 2 hours to complete and the charge was $1,000. Very high for this location!
Response from Preferred Home Services, LLC
"Thanks for your feedback Alton. We want everyone to be satisfied with their experience and are disappointed if we miss the mark. We're happy to have a manager discuss with you if convenient for you. Feel free to give us a call at 843-273-6511 and ask for Jamaal Robins. He's ready to help."
Katherine S.
May 2025
Tankless Water Heater - Repair
Responsive, courteous, informed me of the process and gave what appeared to be a reasonable quote for the requested service
Response from Preferred Home Services, LLC
"Thanks for sharing your experience with others, Katherine and we're glad we could help. We'll be here when you need us!"
Daniel S.
Mar 2025
Electric Furnace / Forced Air Heating System Installation
Preferred Home Services installed a brand new Split unit HVAC system including ductwork. They were fast efficient extremely professional and very knowledgeable. They explained everything they were doing before during and after they did it. Most importantly they cleaned up afterwards, to the point you couldn't even tell they were here. I also had them install a brand new water heater while they were at it. Everything is brand new and up to code I am very pleased. Thank you Angie's List for the referral. I will consider Preferred Home Services as my go-to from now on for my HVAC and water heater.
Response from Preferred Home Services, LLC
"Thanks so much for trusting us with the comfort of your home! We'll be here to help you with all of your HVAC, plumbing and electrical needs. We appreciate you sharing."
Raymond V.
Feb 2025
Water Treatment & Purification System Installation and Replacement
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Response from Preferred Home Services, LLC
"Thanks so much for working with us, Raymond, and thank you for taking time to discuss your concerns with our Manager, Jamaal."
Ashley O.
Sep 2024
Faucets, Fixtures and Pipes - Repair or Replace
Na
Response from Preferred Home Services, LLC
"We appreciate you rating your experience with us online, Ashley. Customer feedback helps us to make sure we're providing the best possible service."
LaRue M.
Jun 2024
Fast response time and great customer service.
Response from Preferred Home Services, LLC
"Thanks for reviewing us on Angi Leads. We're happy to hear we were able to help you with your issue quickly."
Earnest S.
May 2024
Faucets, Fixtures and Pipes - Repair or Replace
A bit pricey but knowledgeable/great customer service
Response from Preferred Home Services, LLC
"We're so happy to hear you enjoyed your experience with our company, Earl, but understand you weren't 100% pleased with our pricing. If you'd like to discuss, we're more than happy to have our customer service manager give you a call. We strive for 100% satisfaction and are always interested in getting there with all of our customers. Give us a call at 843-305-5310 and ask for Jamaal to discuss."
Mary O.
Mar 2024
Water Heater Installation and Replacement
Prompt service. Came to give quote and offered to do the job the same day. Technician negotiated a price comparable to other quotes we received with his boss prior to installation. He Cleaned up beautifully, everything working well. We had Prefered Home services for an HVAC repair in the past, that’s why we called them for a quote. Good immediate reliable service twice now!
Response from Preferred Home Services, LLC
"Thanks so much for taking time to review us. We are happy to hear you had a great experience and our employees are meeting our customer expectations."
Samantha P.
Jan 2024
Drain Clog or Blockage - Clear
They unclogged my blockage and it was clogged again in two months.
Response from Preferred Home Services, LLC
"We understand you had an issue with our service, Samantha. If you'd like to discuss, we're more than happy to have our customer service manager discuss with you. We strive for 100% satisfaction and are always interested making it right with all of our customers. Give us a call at 843-305-5310 and ask for Jamaal if you'd like to discuss."
Margaret B.
Jan 2024
Electrical Wiring or Panel Upgrade
I still have issues with the electrical
Response from Preferred Home Services, LLC
"Thanks for your feedback, Margaret. If you're still having issues with your electrical and would like to discuss, we're here and ready to help. You can give us a call at 843-305-5310 and ask for Jamaal to discuss."
Carolyn H.
Jan 2024
Water Heater Installation and Replacement
Our technicians, Jacob Flowers and Tanner Watson, were timely, courteous and thorough despite working on. a holiday weekend day. They explained in detail how the installation would proceed and remained engaged throughout the process. They completed the install, briefed us on system operation and cleaned up before departing. We would definitely recommend this company and these two gentlemen for their expertise and excellent service!
Response from Preferred Home Services, LLC
"Thanks so much for your glowing review of our technicians. We truly have an amazing team, and we're so happy to hear they were able to help you over the holiday weekend!"
Freida M.
Dec 2023
Water Heater Installation and Replacement
Sam was courteous and respectful, and explained things clearly which was very helpful. He was a conscientious worker with a confident attitude. Also, he did a good cleanup when installation job was completed. Will certainly recommend !
Elaine B.
Oct 2023
Electrical Wiring or Panel Upgrade
Professional
Ronda M.
Jul 2023
Faucets, Fixtures and Pipes - Repair or Replace
The technician was very helpful.
Darryl B.
Jul 2023
Drain Clog or Blockage - Clear
Ted did an awesome job.
Cliff M.
May 2023
Electrical Switches, Outlets & Fixtures Install or Repair
Too expensive. Hired to find problem with wall socket that has no power. Nice and polite tech. He checked all connections in room, could not find problem. Cost 290 dollars, and I would have to pay more to do further search. Not worth expense. I reported my disappointment with cost and limited search. They offered to lower their guaranteed fixed price that is more than double original cost. I declined. Iâ m sure they could fix it, but way to expensive service.
Tasha M.
Dec 2021
Drain Clog or Blockage - Clear
Alan was very experienced and knowledgeable of his work ,had a great attitude and i definitely use him in the future if needed again
Deborah R.
Nov 2021
Central A/C - Install
Very nice technicians . Matthew and Aaron answered all our questions. Iâ m sure you would be pleased with their work. Stacy the sales lady is very good with people. They try to make their customers happy! Call toda for your heat and air!
Chris S.
Nov 2021
Water Heater Installation and Replacement
They were quick to reply to my quote request and Blain arrived when they said he would. I noticed my water heater had gone bad around 11:00am and they had the new one installed around 6:00 the same evening. Blain was extremely nice, professional, and respectful and the work seems to be top notch.
Mark C.
Sep 2021
Central A/C - Service or Repair
The Technicians were punctual, professional, and courteous. Installed 4 ton 16 sear Lennox split unit AC with gas furnace in one day, and did a great job.
Edward W.
Aug 2021
Central A/C - Service or Repair
Prompt response. Arrived Early. Great service
Marcus R.
Aug 2021
Central A/C - Service or Repair
Kevin and Tim got here within an hour of my call, diagnosed the problem immediately and ordered parts. Excellent service, great guys.
Ken J.
Jun 2021
Central A/C - Service or Repair
Cody & EJ arrived earlier than scheduled and provided truly top notch, white glove level service. They went above and beyond to follow Covid distancing protocols and promptly put booties over their shoes. They were a sight for sore eyes after 3 days of no A/C in Mid-June in the S.C. heat. They were able to quickly diagnose a stuck pin and then get the unit going and recharged quickly. I would highly recommend these guys to anyone.
Response from Preferred Home Services, LLC
"Good Morning! I am so glad that we were able to serve you the Preferred Way, above and beyond. Thank you so much for your kind words and reviews and we look forward to helping you in any other way that is HVAC and Plumbing! Have a great rest of your day and thank you for allowing us to serve you."
Licensing
Licensed*
Trade License Number
112954
Trade License Locale
SC
Trade License Expiration
10/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Preferred Home Services, LLC is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 5:00 PM
Preferred Home Services, LLC accepts the following forms of payment: CreditCard
Yes, Preferred Home Services, LLC offers free project estimates.
No, Preferred Home Services, LLC does not offer eco-friendly accreditations.
No, Preferred Home Services, LLC does not offer a senior discount.
Yes, Preferred Home Services, LLC offers emergency services.
Yes, Preferred Home Services, LLC offers warranties.