Founded 2006 • With Angi since October 2008
Award winning. Serving Charleston. Same day/24-hour emergency service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Charleston, North Charleston, Summerville, Mount Pleasant, Johns Island, Charleston Heights, Ladson, Moncks Corner, Summ, Goose Creek, Cordesville, Folly Beach, Jacksonboro, Cottageville, Edisto Island, Isle of Palms, Charleston AFB, Wadmalaw Island, Sullivans Island, Ridgeville, Pinopolis, Jamestown, Hollywood, Adams Run, Ravenel, Hanahan, Bonneau, Bethera, Awendaw & Huger. Additional email - charlestonleads@precisiondoor.net
Awards and Badges
Angi Certified
Business Highlights
Emergency Services Offered
Wears MaskVerified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
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garage doors (732)door installation (43)house cleaning (1)
Showing 1-25 of 740 reviews
Chris H.
10/11/2022
Tamara K.
09/20/2021
Precision was able to come out to fix my garage door immediately. After inspection of the garage doors, I decided to order new garage doors because of the age of the old ones. Installation went exceptionally well. Everyone was professional, prompt and very kind. I highly recommend this company to anyone who needs service and/or looking to purchase a garage door.
Description of Work
Serviced existing garage door, ordered new garage doors
Category
garage doors
Cost
$5,000
Hire Again?
Yes
Service Provider Response
Thank you for your feedback and business. We appreciate you letting us and others know how well everything went.Paula D.
12/28/2020
Excellent ! Brandon was superb. Timely, good communicator, explained options, performed the work the very next day and did a great job. Experience , quality and service were top notch.
Description of Work
Inspected two garage doors, spring system, operator. Installed two new operators and spring systems.
Category
garage doors
Cost
$2,000
Hire Again?
Yes
Service Provider Response
Thank you for the great review! We're so glad to hear how pleased you are with Brandon's work and sincerely appreciate your business!jeff S.
10/27/2020
things went very smooth. the workers where very friendly and explained what to expect and answered any questions along the way. cleaned up when they where done and made sure i was happy with the job.
Description of Work
replaced garage door
Category
garage doors, doors
Cost
$1,600
Hire Again?
Yes
Service Provider Response
Thank you so much for this great feedback! We try very hard to make sure we our technicians and installers are well trained, courteous, and professional. We sincerely appreciate your business and thank you for choosing Precision! Best regards, Michelle Moss, Precision Garage Door ServiceTheresa D.
10/26/2020
After a nightmare of dealing with contractors over a two year period, I called Precision Garage Doors to order some long needed doors. From the initial contact, who measured and placed the order, to the installers, it was such a pleasant experience working with this company. Highly competent, very personable employees, fair prices, this company should provide lessons to the building trade on how to provide good, honest service to their customers. Five stars isn't enough--they deserve a 10 star rating.
Description of Work
New garage doors
Category
doors
Hire Again?
Yes
Service Provider Response
Thank you for the wonderful feedback! We're so glad to hear that you found the team to be professional and competent and that you're pleased with the work. We appreciate your business! Best regards, Michelle Moss, Precision Garage Door ServiceJeffery D.
10/26/2020
The team that replaced our doors did an excellent job! The experience was wonderful from my first contact to the visit for an estimate to the completion. Great communicators at every step! The new doors add so much to the curb appeal of our home!
Description of Work
Replaced double garage doors
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for this fabulous review! It's great to hear how pleased you are with your new doors and that the entire process went smoothly. It's very important to us that we communicate well throughout the process, and we're very appreciative of your compliments and your business! Best regards, Michelle Moss, Precision Garage Door ServiceBarry W.
10/26/2020
Whole process was done as promised with professionalism and on time! Very nice products with plenty of options. The installers were great with my questions and really did a nice job! (and cleaned up too!) I still am amazed at how the doors changed the look of my whole property!
Images
Description of Work
Replaced Garage doors
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for this wonderful review! It's just great to hear that you're pleased with your new doors and the difference they made to your home! Thank you form leaving this feedback and for choosing Precision for your garage door needs. Best regards, Michelle Moss, Precision Garage Door ServiceDonald L.
10/26/2020
Precision Door ROCKS!! I had them install (replace) our garage door opener that was here since the house was built (20 years). They did a tremendous job, always professional, worked the first time every time!! They are really great. So good that when the other door opener wore out (again, 20 years old), I had them replace that one too. I can't talk about service after the sale because they did such a great job, I don't need service!! We also had both doors replaced (original, rusted) without a problem! Truly professional folks. I wouldn't call anyone else!!.
Description of Work
Install garage door opener
Category
garage doors, doors
Cost
$995
Hire Again?
Yes
Service Provider Response
Thank you for this great feedback! It's wonderful to hear that you're pleased with your new garage doors and openers, and we sincerely appreciate your continued business. Best regards, Michelle Moss, Precision Garage Door Servicephyllis V.
10/26/2020
Joe M.
10/26/2020
This is an excellent company and they deserve your service when it comes to garage doors, openers and/or servicing. Their workers are A+ ppl, professional and detailed. I am appreciative of their hard work and so glad I gave them a call.
Description of Work
New Garage Door & Opener Installation
Category
garage doors, doors
Hire Again?
Yes
Service Provider Response
Thank you! We're so glad you called Precision for your garage door needs and it's great to hear that you're pleased with the work and the team. Thank you for your business! Best regards, Michelle Moss, Precision Garage Door ServiceGILBERT L.
10/21/2020
Very smoothly and professionally. Not inexpensive, but worth the money, I believe.
Description of Work
New Garage Door Opener and Overhaul
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for this wonderful feedback! It's great to hear that you found the work to be performed professionally. We appreciate your business! Best regards, Michelle Moss, Precision Garage Door ServiceSteven Y.
10/20/2020
It went very well. Travis inspected both doors and gave me his evaluation. I did all that he suggested and everything is working much better then before the repair. Plus Travis was just a good guy!!
Description of Work
Overhaul of 2 garage doors. New springs, rollers and tuneup
Category
garage doors, doors
Cost
$1,200
Hire Again?
Yes
Service Provider Response
Thank you for this great feedback! Travis is a true professional and really knows his garage doors - we're very fortunate to have his on our team. It's great to hear that everything is in good working order and that you're pleased with the service. We appreciate your business! Best regards, Michelle Moss, Precision Garage Door ServiceRobert H.
07/13/2020
It didn't they quoted close to $700 said door and frame needed to be totally rebuilt. Called Acme door came and quoted me $85 to rewind rollers and spring. Fixed it in 10 minutes! Also told me what i can do myself to fix bottom panel that was damaged.
Description of Work
Rewind main spring and rollers.
Category
garage doors, doors
Service Provider Response
We appreciate this feedback. Our goal is to provide a recommendation to permanently fix for all your garage door problems in one visit and to back up the work with a lifetime warranty against future issues. Other companies will provide a temporary fix and expect that you will call them back for future repairs, spending more time and money in total and with no warranties to protect you in the future. It is always your option to decline the service, as you chose to do. We certainly appreciate the opportunity to quote on your project. Best regards, Michelle Moss, Precision Garage Door ServiceROBERT W.
11/09/2019
In prior years, Precision would contact me after I purchased their services through Angie's list. Not so this year. I had to reach out to get the appointment scheduled. When I did, they couldn't find me in their system although I have used them for many years. So the appointment process was less than ideal The service, however was great. Came on time and did a good jpb.
Description of Work
garage door tuneup
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for this feedback, and we apologize for not being able to locate your customer record in our system. Great to hear that it all worked out in the end! We appreciate your continued business and support! Best regards, Michelle Moss, Precision Garage Door ServiceJohnson C.
04/25/2019
Next day service was quick and efficient from Justin Culley within two hours after his arrival. Forgot to present him with coupon for free service call if repairs were performed, but the office quickly took care of that. Would recommend.
Description of Work
Garage operator failed and required replacement
Category
garage doors
Cost
$700
Hire Again?
Yes
Pam S.
02/20/2019
Alex Damon was great and provided everything I wanted. Very professional and made sure I understood all aspects of the job. Thanks Alex!
Description of Work
Garage tune-up
Category
garage doors
Cost
$40
Hire Again?
Yes
Service Provider Response
Hello, We are very glad that our service went very well! Thank you for the opportunity to serve your garage door needs and the valuable feedback. I will share it with the Team!James A.
02/06/2019
Super responsive, timely, friendly and work was done quickly. I felt it was a bit pricey. After doing some looking around on the internet I think I was overcharged. This work costs considerably less I found.
Description of Work
Garage door springs replaced, roller replacement and tuneup.
Category
garage doors
Cost
$622
Hire Again?
Yes
Claudia M.
01/05/2019
It went very well. I will hire them again.
Description of Work
Maintenance on my garage door
Category
garage doors
Cost
$100
Hire Again?
Yes
Service Provider Response
Hello, We are very glad that our service went very well! Thank you for the opportunity to serve your garage door needs and the valuable feedback. I will share it with the Team!William P.
12/23/2018
Dylan showed up early in the service window. He was polite and professional. I feel that the service call fee was reasonable and then after fixing my issue, he performed some preventative maintenance for a fair price. Also, I called Saturday afternoon and they had someone out Sunday morning. I’ve used them once before and had a similar experience. Highly recommended.
Description of Work
I needed my garage door diagnosed to determine why it wasn’t closing.
Category
garage doors
Cost
$110
Hire Again?
Yes
Service Provider Response
Good Morning! I am glad that you found Dillon's service to be polite and professional! He is a valuable member of the Precision Door Service Team. I will share your feedback with everyone. Have a great day!charlene K.
11/11/2018
Christie H.
09/08/2018
Technician was great-called because he was able to come earlier. Gave a quote and was informative before doing work. Was a little surprised at the price since it was higher than the range I was given on the phone, but he worked to keep it closer to our price point. Very happy with the work completed and the lifetime warranty is nice.
Description of Work
Replaced spring
Category
garage doors
Cost
$600
Hire Again?
Yes
Service Provider Response
Hello, Thank you for the opportunity to service your garage door needs and for the valuable feedback! I have shared it with the Team!Kevin C.
08/18/2018
Ken was awesome. He took a look at the issue with the garage door, and he suggested a couple of options. Once one was decided upon, he quickly took care of the job. If I need future garage door work, I know who to call... Precision.
Description of Work
Repair of broken garage door spring
Category
garage doors
Hire Again?
Yes
Service Provider Response
Hello, Thank you for your valuable feedback! I have shared it with the Team!Mike A.
08/06/2018
Great. Would definitely recommend and rehire. Tech was extremely knowledgeable and polite.
Description of Work
Install wireless keypad. Maintenance on garage door. Installed new springs
Category
garage doors
Cost
$500
Hire Again?
Yes
Service Provider Response
Hello, Thank you for your valuable feedback! I have shared it with the Team!Richard H.
06/22/2018
We couldn’t have been happier with the service or the technician. We have had issues for years with our door not opening/closing properly. He found the torsion spring was broken again. Instead of just installing another one like the previous companies had done he recommended replacing it with a heavy duty model with a lifetime warranty. He replaced the rollers and several brackets which had cracked or broken with new ones with nylon rollers. He also found that the wires connecting the sensors were corroded and resolved they and sealed the connections with waterproof caps. The door works better than it ever did in the past. I just wished I had hired them 13 years ago when we bought the house. I spent $400 more than expected but won’t need to keep replacing the torsion spring which were $150 every two to three years.
Description of Work
Garage door Alignment and new spring
Category
garage doors
Cost
$540
Hire Again?
Yes
Service Provider Response
Good Afternoon, Thank you for allowing us to serve your garage door needs and for the valuable feedback! I have shared it with the Team.Phone
Address
7275 Cross County Rd
North Charleston, SC 29418
Website
http://www.PrecisionDoorCharleston.comOther Information
Services Offered
Services Not Offered
Ask for details
Licensing
Licensed
- Trade License Number
- 51634
- Trade License Locale
- South Carolina
- Trade License Authority
- South Carolina: General
- Trade License Expiration
- 06/30/2021
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
We can provide No-Contact Service
Health & Safety Measures
We complete exterior work only (No need to enter home)
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.