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PODS Moving and Storage

About us

PODS makes moving and storage more convenient and flexible. We deliver a container. You load it. We move it across town or across the country, or we can store it in one of our secure Storage Centers. Additional DBA - PODS Enterprises Inc.

Business highlights

23 years of experience

Services we offer

Self storage, commercial moving & commercial storage., local moving, long distance moving, moving, portable storage, storage

Reviews
4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
22%
3
0%
2
0%
1
11%
Showing 1-9 of 9 reviews
Michael E.
Dec 2021
1.0
$2,000
We sold our home and chose to use PODS because of the previous good experience that we had with them. Never again. The buyers used PODS as well and, despite detailed delivery instructions, the driver placed the buyers' PODS in front of our PODS so that our PODS could not be picked up on their scheduled moving date. Despite PODS owning all of the PODS involved, the driver refused to move the new homeowners' PODS. As a result we could not move and had to return to work out of state the following week forcing us to eventually put the PODS into storage when the new owners finally emptied theirs. To add insult to our not being able to move into our new home, PODS charged us additional rent and storage fees of $1,244 for the extra time that they forced on us. We disputed the charge in September and did not receive a response until December! We then learned that they were only going to refund $200 as a "courtesy." I looked through the invoices tonight and their recordkeeping of the entire incident is atrocious. I have spent hours of my life on phone and chat to resolve all of this in a friendly and patient way--understanding that people are just human and have been met with nothing but inhumanity at every step of along the way. I simply expected them to take responsibility for their mistake and refund the additional rent. It shouldn't be rocket science. They screwed up. Their complete lack of service and timeliness in addressing an issue that is entirely of their own doing is unbelievable and utterly disappointing.

Barb L.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Duane P.
Jun 2015
5.0
Yes, I recommend this pro
.

Denise C.
Jan 2015
5.0
Yes, I recommend this pro
$50
They were accurate and on time. They were here when they said, they called and confirmed several times. I've used three different pods and I would absolutely recommend them again.

Marianne S.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Erin B.
Jun 2014
4.0
Yes, I recommend this pro
$150
unknown

Sandra O.
Jul 2013
5.0
Yes, I recommend this pro
They were excellent and it really worked out well.

John H.
Oct 2012
4.0
Yes, I recommend this pro
$350
Communicating with the national and local PODS supplier was a bit
frustrating. In both cases there was confusion on delivery times and
shipping times from VA to SC. My dealings with the local provider in VA
and SC and the national office were all very pleasant, cordial and with
what seemed to be an attitude of wanting to provide good customer
service. The delivery drivers at both places were super and helpful. In
spite of the communication problems I would use PODS again if I needed
to put things in storage before delivery.

Deb A.
Apr 2012
5.0
Yes, I recommend this pro
$2,000
They did everything that they could do. They didn't rush me to get it filled. Once it was delivered, I was given a week to remove the furniture and boxes. Other people told me that they were expensive. However, after doing research I saw that they were actually cheaper than other places.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

PODS Moving and Storage is currently rated 4.3 overall out of 5.

No, PODS Moving and Storage does not offer free project estimates.

No, PODS Moving and Storage does not offer eco-friendly accreditations.

No, PODS Moving and Storage does not offer a senior discount.

No, PODS Moving and Storage does not offer emergency services.

No, PODS Moving and Storage does not offer warranties.