Johnny's Marine Sales & Service

Work performed in a timely manner.

I brought my 1998 Sea Ray 215 EC to Johhny in 2018 I had a mercury inboard engine that I wanted to upgrade to more power., I also wanted the Upholstery completely redone. I put down 3000K up front that was extra 500 because Johhny said he would "Powerwash the boat all nice and clean" ( I GOT IT BACK NOT CLEANED NO ENGINE AND A MOUNTAIN DEW BOTTLE IN THE BOTTOM OF THE BOAT! ) I got the boat back in 2021 Yes that isn't a typo 3 Years later I took it back.!! I made many calls and trips up to Johhny's and noticed right away that my Engine was gone. I asked Johhny about this and he said he would get a new one in for it. I the meantime his wife did an incredible job with the upholstery and it all sits in my garage in beautiful shape. However, I was completely ripped off by Johhny. I have a boat in the yard with NO MOTOR NO ENGINE NOTHING! I gave him the benefit of the doubt and it was one excuse after another. We even got into it cussing and all and still NOTHING MY SUGGESTION IS RUN!!! Run from the dishonesty and lies, the promises that are never kept to the point where I just had to go get the boat. You would think Johhny would make it right knowing he ripped me off and sent me home with no Engine. Don't believe me? Do a quick Google search on his business and with BBB. Shame on you Johhny. MAKE IT RIGHT! GIVE ME A MOTOR? Mine was cored out and STOLEN Does anyone want to buy a boat with no motor? MAKE IT RIGHT JOHHNY CALL ME AND GIVE ME AN ENGINE AND MY MOTOR COVER!!!!

Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 34057774. Filed against : Johnny's Marine Sales 2511 Oscar Johnson Dr North Charleston SC 29405-6840 Complaint Description: My Crownline 34 has been in this boat repair shop since 8/31/16, with very minimal work completed. I paid in advance, now J Murray won't repair it. After the business was moved around 12/16, the motor and outdrives were taken apart. Pictures from 9/30/17 show the motors lying on wood slats in pieces. Numerous attempts have been made via phone, face to face and through mutual friends to try to determine a ready date. Numerous excuses were given (sick, weather, personnel quitting) always with the promise that the boat would be ready in XXX days. Regrettably, I agreed to pay in advance for the boat repair as it was to be a one-time, lower cost, cash arrangement, so that J Murray could afford to move his boat business to N Charleston due to state law violations regarding boat repair in proximity to high tension wires. I agreed to this and asked that he sign a contract. The contract was handwritten by Johnny Murray. Boats go in and out of the boatyard while mine remains untouched with significant deterioration due to weather as it is uncovered. I'm also very concerned if/when I do get it back, it will not be properly repaired or restored to the extent that it should be. I have not had use of my boat since August 2016 and I am still making payments on the personal loan I took out in order to pay for the repairs, in addition to the original cost. I can't begin to tell you how upsetting this is for me. I had an attorney write him a letter, which did no good. The attorney sent an email explaining the situation. On Mon, Oct 23, 2017 at 1:03 PM, Jody McKnight wrote: Leslie: I am so sorry to see that you are a victim of a n unscrupulous boat repair person. My suggestion is that I write him a certified letter, advising him that he is in breach of the agreement; that if the boat is not fully repaired or full refund made within 30 days of the date of the letter, that you will file a lawsuit against him; then follow through if he fails to comply. Also, I would note that after the expiration of 30 days, if there is no compliance, that you will be removing the boat and parts from his facility and seeking repairs elsewhere, holding him responsible for both the money he has taken from you, unjustly and in breach of contract; but also for the cost of repairs that exceed his original contract amount. (i.e. he took 17,500.00 from you. If you have to spend 20k, then he will owe you an additional $2500.00 for your cost in "covering" for his failure to perform, in addition to the $17,500.00 contract amount. If you want to see his court history, go to Charlestoncounty.org;go to online services and "circuit court search." Type in the validation code and type in his name, last and first. You will see a long list of actions and judgments. Basically, you picked the wrong guy to do business with. A real bad guy. The best outcome would be for him to fix the boat and get it up and running; because quite frankly, a judgment against such a low life is not worth the paper it is written on. I hate to ask that you spend money on me, but I have to get paid for what I do. I charge $275.00 per hour for my services; and a minimum charge of $250.00 at the outset of writing the letter; because inevitably, there is some follow up discussions. I can bill you for my additional time if it goes that way; but hopefully a strongly worded letter and some communication from me will get him moving on the fix, rather than be subject to yet another monetary judgment. It may be that he agrees to hop on it and get it fixed; or if not, at least all you would be out in attorneys fees is $250.00. If we file suit, it would be hourly with a retainer of $1500.00 plus $500.00 in litigation cost money, charged out at $275.00 per hour.In my opinion, that would just be throwing good money after bad. You may spend a bunch of attorneys fee money and end up with an empty, worthless judgment. There is no perfect outcome in a situation like this. He has long ago spent that money, rest assured. I also have a copy of the contract written by Johnny Murray. I hope you can help me, I've just about given up. Tks, Leslie R Your Desired Resolution: I contacted the attorney a few months after our initial discussion, after J Murray failed to perform again. He was not inclined to get involved as he felt that a judgement would be worthless and I would be throwing good money after bad. Boats go in and out of the boatyard while mine remains unrepaired. I have the pics from 9/30/17. At that time and ever since, there has been significant deterioration, because it is not covered/protected from the weather. I am also very concerned if/when I do get it back, it will not be properly repaired or restored due to significant deterioration. Ultimately, Johnny Murray moved his business from N Charleston and took my Crownline CR 34 with him to whatever rat hole he crawled back into. The boat originally cost $200,000.

Great except I travel frequently and we failed to connect a few times

I took my boat to Murray Marine Service around June 15th on  Dorchester Road. I spoke with John Murray and told him that I wanted to put a new motor in my 2007 Azure Boat.  The Hoses and everything else necessary to remove the engine was already removed. He talked about wanting to look at to rebuild the engine and I told him that I really didn't have interest in rebuilding the engine because it had already been rebuilt once and that I felt more comfortable with just putting a new engine in my boat. He insisted on taking a look at it first to at least confirm what was wrong with it. He called me a couple days later and said that he can fix it and have it to me in a few days that he found along block locally( Long block is an automotive term for an engine sub-assembly that consists of the assembled block, crankshaft, cylinder head, camshaft (usually), and valve train A long block does not include fuel system, electrical, intake, and exhaust components, as well as other components.) that he could use. He told me that he needed a $4000 deposit to get the block . On June 20th. I took him A $4000 cash deposit in which he gave me a receipt. He then told me that he would have the boat to me in a few days. and week had come and gone, so I call him. He told me that he was so busy that he had not had time to get the long block yet and that he needed more time. I told him that I would just rather put a new engine in it and be done with it, he said no, no, no that he was going to get the block and jump on it as soon as he could. A few days have gone by and I called and left a message. For a few more days gone by and I called and I think this is what he told me gotten the block. I drove over to his place to talk with him and he told me that I would not be able to have my boat back by July 4 which I told him was a big ordeal for me because I have family coming in from out of town and that was the main purpose of getting the boat fixed. He then showed me the block in the back of his truck and I was shocked to say least when I first saw it. It was a rust bucket that came out of a boat that had taken on water. He then told me that all he needed was a crank from the bottom of this block to fix my motor. I said this is never what I wanted and never what we had talked about he agreed and said that he would give me my money back if I wanted that he would go inside and write me a check right now. I said what I want is my boat to be fixed and I just rather have a new engine in it. I told him that I just couldn't even think right then that would call him back so I left. I text him after I left and told him to stop all work on my boat until we talked. I got back home and made a few phone calls looking for engines and getting prices. I call him the next day and told him to get me A price on a brand-new Longblock and a brand-new engine. After a few phone calls for few days we finally got back together and he gave me prices on both. I believe it was around six or $7000 if we went with the Longblock in around 10 or $11,000 we went with the new engine. I told him that I wanted the new engine. He told me that he was not a dealer to be able to purchase the MerCruiser engine that he had to work it out to get set up to be able to purchase it. He assured me that it was no problem doing that. Some time had passed now we were going into August and I still haven't had any movement with work on my boat. Just a lot of excuses from him being so busy and not being able to get to it. then in a phone call to him he said that he had to get set up with the company to be able to purchase a MerCruiser motor, and that he was working on that. I had gone over to his office sometime in September and he was in his office talking to someone on the phone asking them for deposit and telling him that he cannot work on the boat until he got a deposit. After you was done with a phone call I walked in to this office and told him that I gave him a $4000 deposit back in June and he's done nothing to my boat. I was really upset and then he told me that he was not giving me my money back. Which made me more upset. I pushed some paperwork off his desk and walked out of his office. He began chasing down the hallway threatening to hurt me. I called the police department from my cell phone and went and sat my truck into the police arrived. The police walked out to my truck and asked me if I had any weapons that he had told them that I pulled a gun on him, which was a false statement. I told them the issues that I had with him and that I just wanted to take my boat back. He came outside and I told him about the please officer was standing there just to write up a bill for his time with the boat and give me a refund and we can go our separate ways. He then told me that he was not giving me any money back. But I would have to sue him in civil court. I've then left and started thinking about not wanting to leave my boat there so I called the police and asked them to meet you back there so I could retrieve my boat because I was afraid he would cause damage to it. I went back and got my boat and was unable to get the motor that time and asked the officer to tell him that I would send someone else to pick up my motor. Later on a friend had picked up my motor and dropped it off and along with my motor was the block that I never wanted or asked for. I called Johnny and told him that the rusty block was reason for this ordeal from the beginning. He told me that he was going to refund me $1000 that he was charging me for that block. I told him that he needed to return that block to whoever he bought it from and that it was never anything that I wanted. And pretty much that was the end of our conversation. Jessica somethings are little vague cause it's been so long but, I hope this helps. Basically he owes me at least $3500 back. I think $500 for him to just lift the engine out and assess what was wrong with the engine is more than plenty.
I paid Diversified Marine 17000.00 to put a new motor in my boat and was happy with their customer service.

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