John Eisenhart Piano Service

John was quick and thorough. He was done much quicker than I had anticipated. We will most certainly be booking him again.

Excellent! John did a great job tuning my Yamaha Baby Grand at a reasonable price & I will be using him in the future! I highly recommend him

Great! John was excellent.

Excellent in ever way

very wello

Sadly, NOT well at all. Mr. E. was openly miffed that we had not engaged him to refinish the piano, saying he was the only person in town who refinished pianos. Okay... not any information to which we were privy... and we'd seen our friend's work! Had played the piano since it was returned and it didn't sound out of tune.. but the home was part of a charity tour in 5 days and we wanted it to be in top form. We'd been told of the 8 houses on tour, we had the best piano so the town's "prodigy" would be playing for the tour. Can say that I was surprised that after tuning, Mr. E did not play much, if at all. I do not remember hearing a single tune. He simply got up, was paid, and left. Our former tuner would play for a long time .. we always had quite a concert as he made sure it sounded as he wished it to be. We're not hard folks to get along with but I do remember feeling that Mr. E. was cold and certainly not very personable that day. Could have deducted that it was just "a bad day" but very definitely had the feeling that it was in response to the fact that we'd had someone else refinish the instrument. Anyway, a busy 5 days ensued and the tour pianist arrived before the tour. I told him we'd had it tuned for him that week. He proceeded to launch into a classical tune and when he hit the bass keys it sounded like someone had hit a full steel drum with a rubber hammer. He was shocked and so was I. He asked "WHEN did you have this tuned?" Needless to say, his afternoon tour concert was severely restricted as he tried to avoid bass notes! Embarrassing? You can't imagine. I think had there been time, I would have called Mr. E to ask what was the problem.. but with the tour starting in an hour.. not an option. Later we had Mr. Charles, the well known blind tuner who served Charleston for so many years evaluate the piano. He wasn't sure what had happened but after working with it for a while, felt we probably were going to have to have all the bass strings replaced or other considerable work done. We later talked to a fellow from North Carolina who rebuilds pianos and he said it certainly should not have gone from sounding "okay" ( even to our non professional ears) to "thunk" in a few days. It has been so bad that our young grandchildren would hit the bass keys and collapse in laughter. One said it sounded like "bad thunder". After quite a few years of just not using the instrument, we decided it was time to bite the bullet and see what could be done. We called another of the area's tuners and without being critical of the prior situation, he said that the strings did not need to be replaced. When he left last week, the piano sounded like it's "old self"... and the concert after tuning was music to our ears. Perhaps time, humidity, heat, etc. has altered the pin block density.. but it certainly did not explain how the instrument could have sounded so AWFUL 5 days post tuning several years ago. I will never forget the "THUNK" and the look on the young musician's face! Sorry, but I would never recommend Mr. E to anyone after that experience.

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Great job!

On time and quick.

Fantastic. Mr. Eisenhart was very professional, friendly, helpful and reasonably priced.

The tuning began with a general cleaning of the sound board and then proceeded with the string adjustment. At the conclusion, he explained what needed to be done going forward to keep the instrument in its best tune. Very courteous and professional. We wouldn't think of using anyone else.

unknown

Mr. Eisenhart did a spectacular job on my 20 year old, 7'2" August Forster, semi concert grand. It had been previously cared for by a Master Piano Technician in New York City. Mr. Eisenhart's tuning was excellent (bearing and unisons were perfect) and as good as any previous tunings in NYC. Punctual, excellent expertise and highly recommended. Will certainly have back to maintain my piano.

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He arrived on time, was very professional and tuned the piano in reasonable time.

unknown

Very well. My piano has been through quite a few moves, put in storage and not tuned in ages. John worked hard to get it back in tune and it sounds wonderful. Thank you John!!

no response to two messages

unknown

I have a grand piano. It's always been finicky and difficult to tune. It was moved several months ago, but I didn't know of a good technician in the Charleston area, so I let it sit (shame on me). I found Mr. Eisenhart on Angie's List. He did a fabulous job. Tone is spot on. Arrived on time, and got the job done in short order. Pricing more than fair. I recommend highly; and will be engaging his services again.

Very well. Very accommodating and professional.

unknown

I was very pleased with his response time and willingness to help me, and will happily work with him in the future.

My first choice had been Charles Franks, who passed away in July. I left word with three other tuners. He was the first who responded and gave a reasonable off the cuff estimate. It turned out fine - my estimate question was, and quot;Over $150-200 or less?and quot; and he responded that since I had no broken strings or pads, nothing mechinacal, probably less than $150 barring major mechanical problems. He did a great job. I will definitely use him again.

I think that he is the best piano tuner in Charleston. He is very honest and he knows what he is doing.