BEST Electrical Services, LLC

Excellent job

Hired best electrical to add wiring for ceiling fans and fix some other electrical issues with switches and outlets. The guys came to do the work on time and were very nice to work with. However, they did not seem to be prepared for the job. They asked to borrow drop cloths, a ladder, broom/dustpan, and even use my trash bags to put debris into, which they didn't take with them. Even after all that it was still dirty after they left. In addition to the mess they left, they accidentally broke an attic light and damaged some drywall where one of the new switches was installed. I also noticed that the switches weren't working correctly. Luckily, they were very responsive and came back within a couple of days to fix the attic light and correct the switches. I was satisfied at this point because I understand accidents can happen and they immediately addressed everything as soon as they could. However, during the process of correcting those issues, there was another light that stopped working once they were done. They noted the issue and since it was the end of the day they said they would be back out as soon as possible to troubleshoot. Steve, the owner called me the next day and said they would be out that afternoon. That was the last I heard anything from them and it's been 4 days since then. I've left multiple voicemails and have not received one phone call back. This is very disappointing, especially after I was still somewhat pleased with the work they did even with all the mishaps early on. However, not being responsive to your customers is the easiest way to lose business and I can say for certain I will not be calling them back for any future work and I will not recommend using them.

Went very well Steve came in did an assessment of what need to be done, came the next day and fix it... Love the free service call.....

I originally called late one night because I got home to find the power to the AC out. I called expecting voice-mail since I had left a few messages with other companies (I was going to see who called back first), but they actually answered. They talked me through some diagnostic things over the phone, which I thought was great. He came out the next day, decided it wasn't electrical, and didn't charge since no services rendered even though he had made the trip out. He strongly advised the surge protector with all the new construction on James Island. He came back on another scheduled day with the part and preformed the service quickly and at a reasonable rate. Definitely recommend!

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 As a Realtor in the Charleston Area, I have dealt with my fair share of service professionals. I have utilized numerous previous electricians before discovering BEST Electrical. I can say from legitimate experience that BEST Electric is unmatched in quality, promptness, and the ever so important pricing. I felt an immediate sense of friendliness and professionalism the moment we met at one of my propertys. Steve and his eager crew took the time to explain every step of their process while providing logical and cost effective solutions. BEST Electrical is a force to be reckoned with. Time will show this. Give this strengthening team a call so they may prove this to you themselves. You wont be disappointed!

 - Nathaniel Rand, Realtor
   Carolina One Real Estate
   Charleston, S.C

I called 3 companies late in the evening to put out a bid for some work I needed done and I was contacted almost instantly by Best Electrical Services who said they could come out to bid the work the next morning.  I couldn't believe that they contacted me back the very same evening as well as coming out so soon.  Sure enough, Steve came and gave me a fair bid for some substantial work that needed to be done.  He was prompt and him and his staff came in did the work to perfection.  We live on a pretty big piece of property and I was amazed at his great prices, incredible customer service and prompt response.  We have used this company about 3 times so far and have other huge projects lined up.  Give them a call.  They are the real deal.  Down to earth, great prices and good work.  Can't beat it.