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About us
A1 Glass has been around since 2000. The technicians have over 20 years of experience. We love glass and take pride in what we do.We specialize in all glass products..auto glass, windows, shower doors, mirrors, tabletops, screens, patios and doggy doors. Really if it involves glass...."we do it and we do it right".
Business highlights
Emergency services offered
25 years of experience
Services we offer
We install auto glass, custom shower doors, windows, mirrors, patio doors, doggy and storefront glass. We also specialize in glazing, difficult glass replacement, glass doggy doors and screens.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- MasterCard
Reviews
2.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 33% | ||
| 33% |
Filter reviews by service
Showing 1-3 of 3 reviews
Allison H.
Feb 2022
Unfortunately, our experience with this company was not a good one. First, they were 2 hours late for our initial appointment. Second, They ended up delivering a product that was completely different than what we asked for. When I spoke with the owner, Darryl, to see if we could come up with a solution he made no effort to help us out and just kept talking about how long he's been in the business and he knows what he's doing. Also, multiple times during the conversation he referred to me as "baby" which is completely unprofessional and rather demeaning to women. I told him that we were expecting a product like the photos on their website advertise and his response was "those photos are old and that's not how we do things now." It seems like there is a serious lack of communication between themselves and their customers and if something goes wrong they don't care to make it right. In the end, we actually question the method and safety of their product.The only reason I'm not giving them one star is because the young men who came to initially deliver our products were very nice and helpful.
Tiffany B.
Apr 2017
Bad experience!! For a 500$ replacement window, a year later we now have a few thousand dollars worth of water damage from the window not being bedded and sealed correctly. There is still old caulk/sealant in the window that was never removed when the new window was placed. The water just flows into the inside window sill and down the wall. The water has damaged our trim and wall in our sunroom. Difficult company to work with from the beginning and definately would not want this company to fix the issue, how would we know if it was fixed correctly since it was not done right from the beginning. Would of never used this company if I knew this was the outcome. I would never refer this company to anyone.
Bob F.
May 2015
unknown
Response from A-1 Glass
"This is a valid review. We neglected to respond because we were not aware that the client left messages. Our voicemail provider routed our calls to a spam account in error and we did not realize it. We appreciate all of our clients and we respond to messages as quickly as possible. Unfortunately, technical difficulties sometimes occur and cause problems. We have personally apologized to the client and explained the situation."
Les H.
Jul 2014
It turned out awesome. I would give them an A+. The customer service was great. The turn around time was great. The finished product turned out great. The price was great and beat all the other prices from the competition.
Licensing
Insured
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FAQ
A-1 Glass is currently rated 2.7 overall out of 5.
Monday: 7:00 AM - 12:00 AM
Tuesday: 7:00 AM - 12:00 AM
Wednesday: 7:00 AM - 12:00 AM
Thursday: 7:00 AM - 12:00 AM
Friday: 7:00 AM - 12:00 AM
Saturday: 6:00 AM - 12:00 AM
Sunday: Closed
A-1 Glass accepts the following forms of payment: American Express, Check, Visa, MasterCard
Yes, A-1 Glass offers free project estimates.
No, A-1 Glass does not offer eco-friendly accreditations.
No, A-1 Glass does not offer a senior discount.
Yes, A-1 Glass offers emergency services.
No, A-1 Glass does not offer warranties.
A-1 Glass offers the following services: We install auto glass, custom shower doors, windows, mirrors, patio doors, doggy and storefront glass. We also specialize in glazing, difficult glass replacement, glass doggy doors and screens.