The Piano Doctor

Piano Tuning, Musical Instrument Repair, Piano Movers

About us

Full service piano company. The Piano Doctor has over 10 year experience working with and caring for all types of pianos. If you have a family piano that needs to be tuned, an heirloom that needs to be restored or you have upcoming concert, The Piano Doctor can professionally take care of all your needs.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Tuning, rebuilds, repairs, refinish, restringing, restoration & maintenance

Services we don't offer

Piano Lessons

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Bob B.
05/2019
5.0
piano tuning
  + -1 more
A year ago Tim Arbisi tuned our piano, I wrote a review then dated May 16, 2018. Tim scheduled the next annual tune-up a year hence, and right on time he showed up. From my experience contractors who work in your home don't do that, so conclude that his promise is his bond which significantly differentiates him from others who work in your home. I'm not going to repeat my observations of his chattiness, his professionalism, and just overall being an interesting person in this review as I've already done that. So here are some new tidbits that might help you decide on using his company. He has been selected by those at The Bell, The Imperial, The Miller, James Brown Theater as the go-to guy for tuning the pianos used by acts coming to those venues. Think Bob Dillon, Judy Collins, etc. Tim proudly stated he has picked up 2 more states and has over 1,000 clients. You might think with doing a piano tuning for Bob Dillon or a fancy Steinway Grand for somebody on The Hill in Augusta GA, that he would be less than enthusiastic about tuning your Baldwin upright (that's our piano). Nothing could be further from the truth. Tim conveys that you are the most important client on his plate when he is in your home. That is a rare behavior. I look forward to a year hence for our 3rd annual tuning. His price went up $10.00 from 2018, but I consider the investment well spent.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Bob B.
05/2018
5.0
piano tuning, musical instrument repair
  + 0 more
Tim Arbisi arrived a day early at the scheduled time as he was in the area, and very efficiently tuned our 1970s vintage Baldwin upright. Your imagined vision of a piano tuner working in silence is dissolved with Tim who kept up a banter that described how he got into the business, how he tunes the piano, his rhythm guitar hobby and entertaining piano tuning stories of other clients and instruments (ask him about tuning an antique square grand piano or how he acquired 2 Steinway Parlor Grand Pianos which are for sale). Certainly if you desire to leave him alone to tune your piano, he will be OK with that, but I found his described process and his piano tuning stories fascinating. After just an hour, our piano was not that out of tune and had no serious problems (he does repair and completely rebuild pianos), he scheduled our annual tuning a year hence as he intends to be in our area. Owing to many positive reviews on Facebook, his "territory" ranges from Florida to North Carolina and the Atlantic Coast and Western Georgia. He said he really could provide services anywhere as he has a client who owns a plane and has offered to fly him anywhere (one of his fascinating stories). I highly recommend the Piano Doctor and Tim Arbisi for any of your piano servicing needs.
Description of Work: Piano Tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

    Contact information

    28 Rapids Ct, North Augusta, SC 29841

    www.pianodoctorusa.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Piano Tuning,
    Musical Instrument Repair,
    Piano Movers

    FAQ

    The Piano Doctor is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 AM

    The Piano Doctor accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, The Piano Doctor does not offer free project estimates.
    No, The Piano Doctor does not offer eco-friendly accreditations.
    No, The Piano Doctor does not offer a senior discount.
    Yes, The Piano Doctor offers emergency services.
    No, The Piano Doctor does not offer warranties.
    The Piano Doctor offers the following services: Tuning, rebuilds, repairs, refinish, restringing, restoration & maintenance
    Piano Lessons

    Contact information

    28 Rapids Ct, North Augusta, SC 29841

    www.pianodoctorusa.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 AM