Benjamin Franklin Plumbing

Jeff was attentive and listened to our concerns. Very knowledgeable.

This service was for the yearly service for our Tankless Water Heater. Technician, Jordan, arrived on time and went right to work. He took time to explain the process, showed us exactly what he was doing and all the necessary steps to complete the job. We have been here four years, and we have the system serviced yearly. Jordan explained Benjamin Franklin Plumbing is a family owned business of three generations. The business is truly invested in providing quality service. We are very pleased with the service. This is an expensive piece of equipment, and it's worth the price of servicing to keep it running efficiently.

Tristan did a great job, he finished before the time first given by scheduler. The price was more than I competing company, BF would not match lower quoted price but they replaced the unit that day. I do not hold that against Tristan but feel his manager could have helped me out. After 4 days on a holiday weekend who could argue about $200.00. Thanks to all that made this work today!

great service

I have been using them for several years and find them to be prompt, knowledgeable and extremely efficient in their with fair prices. They offer 24/7 service and a 2 yr warranty on all work preformed!! I always request Jordan Vogt as he skilled, intelligent and very courteous and respectful.

Dylan Ingram arrived right on schedule. Assessed the situation and promptly went to work on the clogged toilet. He then advised me on repairs and fixed everything. Dylan was very polite, courteous and professional. I highly recommend him and will request him for any plumbing issues in the future. Job well done, young man.

Awesome experience.

None

Jordan was extremely patient and professional with explaining what needed to be done.. He gave us options so we could decide how to proceed.

Replaced shower head Removed a beday

Jordan was exceptional , knowledgable and extremely friendly and courteous. A pleasure to deal with. Co Pant gives a written 2 yr guarantee on labor ! Very reasonable pricing with full written estimate. & explanation BEFORE WORK BEGINS.

The repairman was excellent. Very trustworthy and knowledgeable! It was a great experience overall!!

These are knowledgeable and very professional.

This company responded to my call quickly. Robert dealt with replacing my toilet efficiently and professionally. Tristan was just as professional on a follow up request. I am very pleased with the service I received and would recommend this company to anyone who would need their services.

They were quick to get someone to my home to repair my toilet. Guaranteed their parts for 2 years. The Tech was courteous and on time. I am well pleased with the service I received from Ben Franklin Plumbing.

Good customer service; my technician John clearly explained my problem & solutions. He also clearly went over my bill. Nice man & company.

Jordan came to my home to inspect the water heater for leaks. He was very kind, sweet, informative, and knowledgable. He answered all my questions, and made sure I was aware of everything concerning the water heater. He showed me things to keep an eye on in case there was a leak. Very Satisfied, with his professionalism. Jordan you are Awesome!â ¦

Jordan was a wonderful, conscientious person. He had the "sticktuitveness" attitude that you don't find any more in most craftsmen these days. He did a superb job. We will DEFINITELY call Benjamin Franklin from now on and DEMAND Jordan. He's top notch.

I was extremely impressed with Darren and his apprentice, very professional, polite and resolved my problems quickly, very informative of my options, on a scale of 1 to 10 these guys are an 11 with 5 star attitudes and attention to detail and they made sure I was completely satisfied with the quality of their work, one VERY happy and impressed customer for life thanks to service like this! Thank you Guys!!!!

The plumber was trying to be kind and professional and succeeding. In giving the senior discount he double checked his math. I feel confident we were given a competitive price.

Dalton was extremely professional , personable, respectful, knowledgeable, and efficient. I highly recommend him for your plumbing needs.

Very professional ,pleasant and polite. Did not leave a mess after Positive experience

Benjamin Franklin responded to our request for service the morning after we called and left a message (the evening before). Notified us that a plumber would be sent earlier than the scheduled appointment if he became available sooner. Call service rep was very friendly, explained how the service call would be handled (and the costs). Acknowledged on-line coupon credit for service call resulting in diagnosis and repair as necessary. Plumber (Jordan) arrived on time, was very courteous and friendly, took measures to keep house and work area clean, explained the work recommended and costs. Repair was made expeditiously and a two year warranty on parts and labor was given. The service was pricey, but the result and the plumber's professionalism were exemplary--and the response time to our needs was very good (not an emergency). We have used Benjamin Franklin Plumbing for many of our plumbing needs--both water and natural gas and have been pleased every time. Again, pricey but very reliable.

Fast and knowledgeable

Darren was very professional and kept me up on everything they were doing.