This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
ARS / Rescue Rooter Charleston
Central A/C Installation, Central A/C Service or Repair, Heat Pump Installation and Replacement,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
ARS is a trusted service provider in heating, air conditioning, plumbing, indoor air quality, and attic insulation. Our courteous HVAC and Plumbing technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed and insured Estimates provided before work begins Major credit cards accepted. 100% financing with approved credit Residential and Commercial
Business highlights
Se habla espanol
49 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.691 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 8% | ||
| 1% | ||
| 1% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 91 reviews
Carmen V.
Jun 2025
Heat Pump Installation and Replacement
Raul Lindsay is a wonderful individual who is both knowledgeable and cordial. He explained how he was going to drain the hot water tank, and he answered all our questions and concerns. The whole process was made seamless because of his expertise.
Raymond B.
Dec 2024
Electric Furnace / Forced Air Heating System Installation
My repair man did an excellent job on the repairs he keep me informed on what he was doing every step of yhe way I would refer him to anyone
Response from ARS / Rescue Rooter Charleston
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Paula C.
Nov 2024
New equipment is poorly made
Response from ARS / Rescue Rooter Charleston
"We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Seth , a call on 843-202-1219 at your convenience."
Dony T.
Oct 2024
Itâ s been great, the customer service was amazing. My technician Tom was very competent and helpful.
Response from ARS / Rescue Rooter Charleston
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Erin H.
Sep 2024
Excellent job
Response from ARS / Rescue Rooter Charleston
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
EDWARD F.
Sep 2024
Every thing was great
Response from ARS / Rescue Rooter Charleston
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
David C.
Sep 2024
Central A/C Service or Repair
Technicians are competent and helpful
Response from ARS / Rescue Rooter Charleston
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Stan M.
Jul 2024
Had water coming out of the thermostat no plumbing issues their tech found the water coming through the wiring and out the bottom of wall plate.
Response from ARS / Rescue Rooter Charleston
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Wilhelmenia R.
Jun 2024
Central A/C Installation
Showed up as scheduled. Leave area clean.the two tech was very kind. Took the time to explain how to operate. Everything. Overall it was a great experience with this company. WCR
Response from ARS / Rescue Rooter Charleston
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
Vivian H.
May 2024
Central A/C Service or Repair
My Servicer was very Professional
Response from ARS / Rescue Rooter Charleston
"Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider."
David B.
Jan 2024
Central A/C Service or Repair
Stephen was a great technician. Was friendly and did a great job!
Stan M.
Nov 2023
Heat Pump Installation and Replacement
Their tech team had to deal with 2 bad computer boards they stayed late and weâ re back on site early AM to complete the new install after receiving a new board from the manufacturer. Jason Albert AJ and their supervisor Jason were professional in every facet of the install.
Shirley T.
Oct 2023
We had been without hot water for five days while we worked with a company we had a service contact with, and we finally gave up as they said it would be another 2-3 weeks before we could get the water heater we needed. We went to Home Depot on Thursday night and they contaccted ARS for us who came out Friday morning, they also could not the type of heater we needed but they gave up an option to put in a tankless hot water heater, our service provider would not approve that option. ARS could not get a technician out to us immediately but Chris showed up a little after 4 pm and stayed until about 9 pm so we would have hot water. Crhis came back the next day to finish up a few items. We would highly recommend ARS, and especially Chris.
William H.
Oct 2023
The person working here really knew what he was doing.
Hank R.
Aug 2023
Central A/C Service or Repair
Just want to give much thanks to these guys for all their help and great service!! Thank you!!
Anne M.
Aug 2023
Raul Lindsay came and fixed my problem. He was so nice and explained everything. He's so smart.
Lori-Ann R.
Aug 2023
Central A/C Service or Repair
We had Walt doing our service call and he was very polite and knowledgeable. Overall he was fantastic.
Cynthia M.
Jul 2023
My service person explained everything he was going to do in my home.
John L.
Apr 2023
Courteous same day service
Larry G.
Feb 2023
Friendly, knowledgeable,on time. The technician was helpful,informative.
Teresa P.
Jan 2023
Steve did a great job! Very friendly, knowledgeable & thorough with his services. They were a little later than expected but they kept me informed via email, text & phone call on time delay & arrivals. They installed our new unit about a year ago & we are in the annual maintenance plan so we were getting winter check-up.
Matthew N.
Nov 2022
I like the service but I know many people including myself and my parents that recently purchased a cooling and heating unit from ARS and no longer than a 1-2 years have had repairs and the units are relatively new.
Nancy H.
Oct 2022
Tony Carnevale was the tech. He is friendly and very knowlegable. He worked diligently and completed several tasks in a very timely manner. Thank you Tony!
Christine S.
Oct 2022
Central A/C Service or Repair
Harley did a superb job with his work to identify why our unit was not cooling. Thank you!
Michelle W.
Oct 2022
Ashley Singleton was our tech. He is very knowledgeable of the system. His knowledge is apparent when he quickly came to the solution we needed. He did the work quickly and accurately. He is very respectful of clients and their property. I would like him to return if we should need similar service.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ARS / Rescue Rooter Charleston is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
ARS / Rescue Rooter Charleston accepts the following forms of payment: CreditCard
Yes, ARS / Rescue Rooter Charleston offers free project estimates.
No, ARS / Rescue Rooter Charleston does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Charleston does not offer a senior discount.
No, ARS / Rescue Rooter Charleston does not offer emergency services.
No, ARS / Rescue Rooter Charleston does not offer warranties.