Founded 2003 • With Angi since September 2013
Angi Certified
Service Provider Response
Hi [Member Name Removed], I want to thank you for sharing your experience with us and say that I am sorry to hear you feel EJ did not provide excellent service. I can assure you, here at Swift we care about our customer's comfort. I would love to let the General Manager know about your recent visit, but I, unfortunately, do not see an account under your name. Could you please email me the account holder's name or service address so I can let the managers know? My email is scott@followthesnowman.com, and I want to assure you we want to make your experience with us a better one. Thank you.Service Provider Response
Thank you, [Member Name Removed], we like to provide our customers with excellent service through hard work, explaining procedures, so the client understands the work being done, and keeping a clean workspace! Glad to hear that EJ provided you with excellent service.Service Provider Response
Hi [Member Name Removed], we know how stressful, and miserable, it can be without AC in the summer heat which is why we do our best to get to our customers as quickly as possible, so we can make your home comfortable again!Service Provider Response
Hi [Member Name Removed], I am sorry to head that we have not gotten back out there to finish the repairs. I have reached out to Dave and asked him to contact you immediately so we can get you taken care of. I am deeply sorry, as this is not the Swift Services way and customer service is or top priority.Service Provider Response
Hello, we are glad to hear you received excellent customer service every step of the way.Service Provider Response
Thank you, [Member Name Removed], our technicians like to work diligently and check all ends before jumping to conclusions to make sure we get to the bottom of the issue, so you can enjoy the air conditioning.Service Provider Response
Hi [Member Name Removed], we are glad to hear everything is up and running. We know we are currently going through an unprecedented time which is why our team works hard to get everything done correctly and as fast as possible. We respect our customers homes and are doing everythign we can to keepcustomers and staff safe during this time.Service Provider Response
Hello, we are glad to hear EJ did an excellent job servicing your HVAC system.Service Provider Response
Thank you, [Member Name Removed], we like to provide our customers with excellent service through hard work, explaining procedures, so the client understands the work being done and keeping a clean workspace!Service Provider Response
Hello, we appreciate your kind words and recommendation. At Swift, we like to present our customers with options without the pressure. We want to explain everything thoroughly so our customers cna make an educated decision that is best for them. I am glad to hear Chris took the time to explain everything and answer any questions you may have to help make future decisions! We look forward to taking care of you for years to come.Service Provider Response
Hello, we appreciate your years of business and look forward to keeping your home comfortable for many more years to come! Enjoy the summer and stay cool.Service Provider Response
Thank you So Much, [Member Name Removed], for sharing your experience and giving us an A rating!Service Provider Response
Hi [Member Name Removed], THank you so much for taking the time to give us such a nice review and the many recomendations we appreciate it! Next time you recomend someone be sure to tell them to give us your name so we can properly thank you! We look forward to keeping your home comfortable for many years to come!Service Provider Response
Thank you, [Member Name Removed], we hope you have enjoyed your new Heat Pump! We also hope that Myrtle Beach will not need their heat much longer!Service Provider Response
Thank you Frank for taking the time to share your positive experience with us. We look forward to hearing from you again!still perform full service, 24/7 while taking extra precautions to keep everyone safe
Health & Safety Measures