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About us
Full service cleaning business. Residetial house cleaning, vacation property cleaning, moveins/moveouts, office cleaning such as dental and medical offices, deep cleaning/spring cleaning, forclosure move cleaning, apartment and condo cleaning, post construction cleaning. Free estimates, affordable rates, and discounts for senior citizens and military. Free cleaning for 3 contracted referrals. Open availability. Professional, friendly, locally female owned business, over 10 years experience. References available. Cleanings starting at $50.00.
Business highlights
Emergency services offered
15 years of experience
Services we offer
House cleaning, and homes for sale, and restaurant., biweekly, business, churches, deep cleaning, foreclosure, monthly & one-time cleaning. We also do commercial cleaning for retail, move/ins and move/outs for rental, office cleaning, post contruction cleaning, schhools medical and dental offices. Commercial post construction for retail, spring cleaning, weekly
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.449 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 10% | ||
| 8% | ||
| 4% | ||
| 4% |
Showing 1-25 of 49 reviews
Gloria S.
Mar 2015
okay
Darla D.
Feb 2015
The good: kitchen looked awesome, dusted, cleaned stove and refrigerator, baseboards cleaned and beds remade... The not so good: After being told I'd be contacted within two days, I was not and I reached out a few times to connect, we agreed upon a date Feb. 2 at 8am,and I reorganized to have my mom here at that time on Feb.2. At 8:04am that morning I got a text and phone message stating that they'd need to reschedule as they'd double booked. We agreed they'd come on Friday, Feb. 6 at 1pm. They texted at 12:42 saying they were in way picking up another cleaner. They arrived about an hour later than scheduled. They left and stated they'd have to return to complete it and we scheduled for the next Friday but they were again really late for the appointment. That night I hit home to a sticky dirty looking bathroom floor and a ring of some cleaning product ( with bottle base outline) on my bathroom counter... Overall very thorough but not so dependable in timing. Quiet and persistent hard workers.
Response from Simply Clean Housekeeping
"We were contacted to do a deep clean on this home. Scheduling was off because we changed over scheduling programs and was clerical error. Did call and let customer know and rescheduled. The home was extremely dirty and large. We steady worked until 8 in evening and still had at least another 3 hours of work to complete. We scheduled came back on Friday. The last place we did was master bath. We were rushed out because customer needed to leave so thus not being able to check over work and finish in normal manner. Customer asked for a monthly estimate and I gave that to him. I would recommend Biweekly cleaning for this home. Customers were pleasant to work for. Thank you for your review."
Peter M.
Feb 2015
.
Response from Simply Clean Housekeeping
"We enjoy cleaning for this customer and look forward to doing quarterly deep cleaning for them. Thank you for your review!"
Elizabeth B.
Dec 2014
Good.
Response from Simply Clean Housekeeping
"Hello [member name removed] thank you for your review and please contact us again in the future for cleaning services."
Betty H.
Dec 2014
unknown
Response from Simply Clean Housekeeping
"This cleaning was bought for a special we ran for deep cleaning. The cleaning when we arrived was not for a deep cleaning but for a move out cleaning. Since the offer had already been purchased we did the work anyways. The owner wanted an extra outside porch cleaed of cobwebs debris and dirt including vinyl siding and cement. It had not been cleaned in awhile. It was very dirty and I did clean it. Extra requests are not free. As we are offering a great value for the service we cannot give free add ons at time of appointment but are glad to give a free estimate which we did and customer excepted for extra work requested. As stated before this was a move out cleaning not a deep cleaning the distinct difference being a move out cleaning is harder and requires more time normally because there is more space to clean and when you move out all the hidden dirt stays behind. Thank you for your review"
David S.
Dec 2014
Very punctual and courteous. Efficient and fast. Cleaned everything I asked them to. The glass tabletop hasn't been that shiny in a long time. They provided their own cleaning supplies and vacuum cleaners. They aim to please the customer and I will continue using their service monthly.
Response from Simply Clean Housekeeping
"Thanks for your review. It helps our company to hear we are providing great service. Hope to continue helping you with all of your cleaning needs."
Constance L.
Dec 2014
Did a very good job, but ran out of time. They were delayed at another job at the other end of the beach. We set priorities, and they followed them.
Cleaned doors in Guest bath and master bath.
Cleaned tub in Guest bath, shower and tub in master bath.
Cleaned the toilets, sinks and bathroom floors
I already had the windows done inside and out before they came, but they wiped down the sills, and the kitchen cabinets, as well as the countertops, table and appliances. Did only a fair job on the wood kitchen floor...many streak marks left .
Did a good general cleaning on the sun porch, 2 bedrooms and den.
Did an OK job on the living room, but left gouges on the top of two of my cherry
tables. I know accidents happen, but they should have told me about the damage. They were very rushed towards the end, since they were late in arriving.
Cleaned doors in Guest bath and master bath.
Cleaned tub in Guest bath, shower and tub in master bath.
Cleaned the toilets, sinks and bathroom floors
I already had the windows done inside and out before they came, but they wiped down the sills, and the kitchen cabinets, as well as the countertops, table and appliances. Did only a fair job on the wood kitchen floor...many streak marks left .
Did a good general cleaning on the sun porch, 2 bedrooms and den.
Did an OK job on the living room, but left gouges on the top of two of my cherry
tables. I know accidents happen, but they should have told me about the damage. They were very rushed towards the end, since they were late in arriving.
Peter M.
Nov 2014
One sentence. The place sparkled. OK one more. Had I done the white glove inspection, I have not doubt the glove would be clean.
Alright THREE- Going to sign up for Their Simply Clean Quarterly deep cleans.
Response from Simply Clean Housekeeping
"Enjoyed cleaning customers home. Very nice aND accomodating. Lived their cats and bird. We will continue to do quarterly deep cleaning for them. Thanks for your review."
Lynn M.
Oct 2014
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Response from Simply Clean Housekeeping
"[removed member name] is great to work for. Her home has alot of floor space a and she is very meticulous. As we clean her home we follow her lead for a customized cleaning of her home. Look forward to working with [removed member name] for a long time."
Jenna H.
Aug 2014
They did a great job. We have two dogs, so even with regular cleaning, lots of fur and dirt builds up. We have been very happy with Simply Clean Housekeeping and have continued to use them for regular service.
Response from Simply Clean Housekeeping
"Thank you for your review. We have been cleaning Jenna house for some time it is a bit of a challenge because of their 2 beautiful alaskan huskies. They are great customers and will continue to meet and exceed their expectations of cleaning service"
Patrick T.
Jul 2014
Amy did a great job on my rental home. The tenants(3 years) had left the home very dirty and Simply Clean went to work doing an excellent job. The oven and stove top were very dirty and cleaned like new. The tub/shower units where very dirty and they spent an hour on each getting it clean. Was on time and stuck with her quote even though it was likely worse than she anticipated. Also very honest, they immediately sent me a photo ( from out of town) of a blind that broke while trying to get it clean. Overall I am very pleased with the work they did.
Response from Simply Clean Housekeeping
"Thank you for your review of our company. Please contact us in the future for more cleaning services."
Woody M.
Jun 2014
Amy and her companion arrived at the specified time. She did a walk through with me as I told her what I wanted.
They started immediately and did an excellent job cleaning my entire house. They cleaned the bathrooms, mopped hardwood floors, did kitchen countertops, appliances and cleaned the plantation shades. All rugs were vacuumed and furniture moved as necessary. They went a bit over the estimated time,but only charged the quoted price.
I was pleased with the results and especially their attitude. I have booked them for my next cleaning.
Dr. Woody R. Mizelle
Lisa W.
Jun 2014
The two cleaners arrived at my house on time, and were very friendly. I asked them to clean all rooms with a tile floor, which included the kitchen, 2 bathrooms, a large dining room, and a laundry room.
Overall, I was very disappointed with the quality of service. The kitchen and dining room floor looked fantastic; however, the bathrooms were only partially cleaned (for example, the trashes were changed and the sink/toilet was wiped down, but the showers were not scrubbed or even wiped down). Although I asked them to do all rooms with a tile floor (and specifically mentioned the laundry/cat room by name), this room was not even touched - at all.
The cleaners seemed a bit inexperienced (for example, both made several comments about being overwhelmed by the smell of bleach, which made me think they did not take the proper safety precautions). In addition, they left a big bleach spray on my brown shower curtain (which now has to be replaced). This should have been brought to my attention, not left for me to find once they were gone. I wouldn't have even been mad, and it would have been the professional thing to do.
The women were very nice and prompt, but I definitely didn't feel that it was worth the price I paid for the quality of service I received ($99). I was just looking for a basic overall clean (e.g. dusting, wiping, sweeping, mopping) and was left surprised that so little was accomplished in 2 hours time. Since it was supposed to be a basic clean and I wasn't looking for anything specific or detailed, I tried to stay out of their way and I didn't even think to do a walk through with them before they left my house. Now I wish I had.
Overall, I was very disappointed with the quality of service. The kitchen and dining room floor looked fantastic; however, the bathrooms were only partially cleaned (for example, the trashes were changed and the sink/toilet was wiped down, but the showers were not scrubbed or even wiped down). Although I asked them to do all rooms with a tile floor (and specifically mentioned the laundry/cat room by name), this room was not even touched - at all.
The cleaners seemed a bit inexperienced (for example, both made several comments about being overwhelmed by the smell of bleach, which made me think they did not take the proper safety precautions). In addition, they left a big bleach spray on my brown shower curtain (which now has to be replaced). This should have been brought to my attention, not left for me to find once they were gone. I wouldn't have even been mad, and it would have been the professional thing to do.
The women were very nice and prompt, but I definitely didn't feel that it was worth the price I paid for the quality of service I received ($99). I was just looking for a basic overall clean (e.g. dusting, wiping, sweeping, mopping) and was left surprised that so little was accomplished in 2 hours time. Since it was supposed to be a basic clean and I wasn't looking for anything specific or detailed, I tried to stay out of their way and I didn't even think to do a walk through with them before they left my house. Now I wish I had.
Response from Simply Clean Housekeeping
"I'm sorry you were not happy with cleaning. I will be glad to buy you another shower curtain. The home had not been cleaned in awhile. There were things in the bathtub that no mater what I used I couldn't remove some hard water staining I assume. We clean several homes and really don't like using bleach as a cleaning product remove because of the harsh odor and fumes. But when your in a confined area it can get in your lungs and cause you to cough. Just needed to get a little air that was no problem. The shower curtain must have gotten bleach on it from cleaning. The floors in bathrooms were swept cleaned by hand and baseboards wiped. We had to take scraper to stove to remove build up. We are very experienced and I was there and I am the owner. I have canceled the special to be able to have time to go to homes, to do walk throughs and consult, with customer about amount of cleaning needs prior to cleaning. Please call me and I will reimburse you for stain on shower curtain of same value. Some homes that are in a condition like that need deep cleaning 1rst then follow ups so that the home stays in good condition. Regular cleaning service can help keep your homes value and overall maintenance needs reduced. Thank you for review. Our work overall through the years is consistent and excellent. A home that hasn't been kept up or initially deep cleaned needs has more cleaning needs and different types of cleaning as well as more time to clean it. We did best we could with amount of time we had to clean. Thanks for your review and contact me about replacing shower curtain."
Ed P.
Jun 2014
The provider came to clean and only stayed for two hours. The windows and baseboards are still dirty and they cleaned my kitchen floor with glass cleaner. I think one of the housecleaners was better than the other, but my home has not been cleaned. They told me that they only had two hours to clean.
Response from Simply Clean Housekeeping
"This is a false review. We never clean floors with glass cleaner but I do recycle my bottles and put floor cleaning product in them. There were 2 cleaners for 2.5 hours which actually totaled 5 hours of total labor. Customer was informed of this upon initial contact. This home had not been cleaned in awhile food and crumbs and debris all over floors and carpet. Extreme sticky and dust buildup on furniture and glass. This is not a deep cleaning. If you want a deep cleaning you need to have an estimate done and deep cleans include baseboards. Window washing is extra although I personally cleaned smudge all over windows in master bedroom. Base boards in bath are always cleaned. We did not even charge for extra time we stayed because the house was so dirty. I communicated with owner 1 week before cleaning to inquire about home size and needs amount of cleaners and hours purchased. Read the coupon. House also had large room upstairs and full bath. 3 bedrooms down and 2 bathrooms living kitchin dinette sunroom and dining room. The customer was also called and confirmed appointment day before appointment. Communicated with upon arrival for things he wanted us to pay special attention to for time bought and he said kitchen, bathrooms, upstairs and dusting. This is a great offer thatis why I've sold so many. Everyone has been extremely satisfied. I am the owner and I was there so I know the home was cleaned as well and as much as we could do for time given level of dirt. The home was transformed from time we walked in and time we left. Customers who haven't had professional cleanings within a year or need deep cleanimg should contact me for estimate. General clean and customization are things I offer. Listen and communicate. We can always meet your desired outcome. My customers of years that we clean weekly and biweekly general cleanings so their home stays clean take atleast 3 hours with 2 people for this size home. Everyone else has been satisfied with our service. I felt professionally adequate about quality of work for size condition and size of home when we left and owner said nothing about things he commented on when I spoke to him when we departed. I hope this helps others to understand how much work is involved with homes that aren't cleaned regularly and if you need more you should contact me for an onsite consult and estimate."
Robert D.
Jun 2014
Cleaning service called before they came. We advised what we wanted done and they really did a very good job. Would recommend to others.
Response from Simply Clean Housekeeping
"We enjoyed cleaning for [member name removed]. We look forward to doing their monthly cleanings as well. Thank you for your review."
Greg B.
May 2014
They did a great job. On time and I could not of asked for more.
Response from Simply Clean Housekeeping
"the member was great to clean for. We concentrated our time upon areas he requested needed most attention. He was very happy with results. His dog harper was a great fellow too. Look forward to doing business in the future for his hme"
Randy C.
May 2014
We just like them better. They were a little bit more organized and first relying company.
Response from Simply Clean Housekeeping
"This was a home that two of my cleaners cleaned a few times. They said it had a lot of hair and hard to clean. Thanks for your review. These two are no longer with my company. It helps me when my customers communicate any issues with me. That way I can do something to give you a better service . As I had assumed you were extremely happy by them and when you used our service several times last year. I had also spoke with member and was not aware of any issues, as I would have been glad to make your experience a great one. Quality and customer service is my upmost importance to me. Thank you for your positive comments and review."
Gloria S.
Apr 2014
unknown
Response from Simply Clean Housekeeping
"This cleaning was a gift certificate bought for mother from kids and husband for a deep cleaning of a plus 3000 sq ft home. We cleaned and did extra at request of customer as she wanted her own product a polish on her hardwoods for no additional fee. They were very happy when we left and were telling their neighbors about our company. Thank you for your review."
Jean D.
Apr 2014
The team of two went right to work, and stayed on task for about five hours. They didn't want the tv or radio on and I heard no chatting. They brought all the tools and cleaning supplies they needed, but when I asked them to use my cleaner on the acrylic shower, it was no problem. There are places I can't or don't seem to keep clean, like the top side of the ceiling fans and the little tracks where the shower door and sliding doors fit. Those places were all clean, and they also cleaned the little crystal decorations sitting on the high window ledge that I can't reach, overall, I consider that this was a real bargain, and the services exceeded the cost.
Response from Simply Clean Housekeeping
"[Member name removed] was so nice to work with. Each of our customers have different cleanng needs and we try to customize the cleaning to those needs. Thank you for using our service."
Norman E.
Apr 2014
We were extremely happy with the quality of work performed by Amy and her team. They came prepared with all tools needed to do the job, a very good attitude and an obvious desire to do good work. Amy was very willing to accommodate me on rather short notice, and was willing to come give an estimate within 24 hours of my call.
Post construction clean-up is difficult, yet there was no complaining or attempt to find excuses to skip over things that might be difficult, like cleaning a ceiling fan on an cathedral ceiling.
We would be happy to hire Amy and her crew to come again.
Response from Simply Clean Housekeeping
"I am so happy we could accomodate your cleaning needs and you were happy with our service. We try to meet and or exceed our customers expectations. Thank you for your review."
Thomas C.
Mar 2014
Fantastic. Amy did another great job at my home. They arrived on time, were very professional in their work & very friendly. They took their time to do it right & it shows. I will definitely have her back on a regular basis to clean my home.
Response from Simply Clean Housekeeping
"Just wanted to take time to thank you for your review. Enjoyed cleaning for you again and look forward to providing you with continued quality cleaning service!"
Eric Z.
Feb 2014
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Janis C.
Feb 2014
Went very well.
Stephanie P.
Jan 2014
.
Robert H.
Jan 2014
Outstanding.
Both ladies performing the cleaning were very personable and professional. They went "above and beyond" to ensure a thorough cleaning job and owner satisfaction. They worked hard and spend more time than expected to make sure that everything got cleaned well.
If/when I need deep-cleaning service again, I will contact Simply Clean Housekeeping and will ask for the same 2 cleaners again.
Well done !!!!!!
Licensing
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FAQ
Simply Clean Housekeeping is currently rated 4.4 overall out of 5.
Simply Clean Housekeeping accepts the following forms of payment: CreditCard
Yes, Simply Clean Housekeeping offers free project estimates.
No, Simply Clean Housekeeping does not offer eco-friendly accreditations.
No, Simply Clean Housekeeping does not offer a senior discount.
Yes, Simply Clean Housekeeping offers emergency services.
No, Simply Clean Housekeeping does not offer warranties.