Ken Baker Originals

Extremely rude! Will overcharge you! Do not bring your car here. Charged my wife and I over $4,000 to fix nothing! Told us there was a footwell module and a body control module in my wife's Mini Cooper S. Son had left the window down and after paying that much it was kept in the garage. Took it back 6 months later because it was doing some of the same things. They called her stupid and asked her why does she keep bringing her car there if they never get it right! Good point cause I do not recommend anyone bring their cars here at all! Just read the replies they put in when other's complain and you'll see for yourself. NEVER will they have our business again!! I will not let my wife be insulted by some wanna be Mini mechanic who can't even fix cars and lies about what they fixed! Now Cal or however you spell it, really don't care, come with your rude insults and show everyone just why they shouldn't bring their cars to Ken Bakers Originals Euro NOT Pro!

They completely blew it. I left my Mercedes with them for over a month. The replaced my fuel pump which was NOT the source of the problem which I would find out later from a REAL mechanic. I was reassured by Ken Baker's manager AND the district manager that it would be taken care of. Nope. The incorrectly diagnosed the problem. They did not solve the problem. They did not refund me.

They are awesome. When I have any problem, I call them, and they get me right on in. If I have a question, he is happy to answer. I would recommend them highly to anyone who owns a mini cooper.

If Angie would ask this question is a professional manner, "i'd answer it".

It took a little longer than I expected and they seemed extremely busy.

unknown

It went very well, they took care of everything I asked them to take care of. I forgot to ask about someone for a chip in my windshield and they gave recommendations.

The owner is excellent to work with. The last time I used them we had a problem because his mechanic was suffering from some kind of a back problem so my repair which was supposed to take over night took 5 days. Overall I would use them again because I have used them in the past and I understand that when your back is out there is nothing you can do.