Flagship Construction

Jerry Miller and the crew of Flagship constructions have thoroughly screwed me over. The new construction i bought, my first home, was botched in every aspect by flagship constructions. To begin with, the sod that was laid was spaced almost 3 inches apart on all sides as if they didn’t order enough sod and were using what they had. As a result my grass has died and it’s resulted in constant harassment from the HOA to have my lawn redone. Pooling and flooding killed the grass in the backyard, not to mention constantly finding construction trash in the sand left behind, some of which had cut my dogs’ paws. The entire door frame to my outdoor water heat closet has a crack going from the top of the doorframe against the door hinges all the way to the bottom; the crack is a half inch wide at its worst. I called and warrantied this issue multiple times only to find they hastily plastered over the crack - really?? The siding is coming off, every morning i pick up a nail or two before having to drive it back in. I lost siding during a thunderstorm on one occasion! The sliding glass door leaks and the lock was broken, nearly all of the windows are extremely difficult to open, the water pressure is a joke, the kitchen sink hardly drained and every single appliance in the house is cheap junk that breaks easily. The attention to detail is horrid, most of the flooring under the stove was completely unsecured. These are only the major issues. Worst of all, while trying to seek legal action against jerry miller for constantly dodging calls, texts and emails in response to my warranty issues, he quit and left. Flagship constructions are scam artists and thieves. If you value your hard earned money, do not use these commercial-grade scum bags

unknown

The building of the house went fine. All the problems started after we moved in. There is a one year warranty but getting them to respond and fix things is a huge problem. Our yard was a mess. Every time it rained we had a flood in the yard. I am not exaggerating when I say that we called over 30 times to try and get them out to even look at it or fix it. We lost several bushes and a tree because of all the standing water and they would not replace them. After almost a year they did put in a drainage in the front yard but it was a very shotty job and they left the yard a mess. It took 6 months to get a window fixed. The list goes on. Very poor customer service. Wouldn't return calls. Promised to extend our patio and never did that. Needless to say we would never recommend them or use them again.

After contacting Flagship multiple times verbally and by certified mail,   we were advised they would take soil samples and never gave results.  I had testing done and advised Flagship of results which the PH was very low and not enough top soil.  No resolution has been made.  Flagship insinuates that somebody had to do something to the lawn.  When asked Flagship, Who?  they have no response.  I had three (3) landscapers come in and evaluate the lawn and was advised that by putting the sod down in December with the cold weather and freezing temperatures, the sod remained dormant.

Flagship sent a representative out and advised that the sod did not come up due to gutters and a fence that was on the property.  They appear to be blaming everything and me as except to resolve the situation.

I am in the process of fixing my property and have pictures before and after.  Our new house is a sore sight to the community since there is just dirt instead of green sod.  This has made us sick and disgusted of this to be the happiest time of owning a new home and Flagship not cooperating to resolve.