Elko Spas, Billiards and Pools
About us
HotSpring Hot Tub sales, service & accessories: Olhausen Pool Tables salse, service & accessories: Doughboy Aboveground pools sales, service & accessories: Gameroom, PingPong, Shuffleboard, & more!
Business highlights
Services we offer
pool table repairs, pool table covers, pool table moves, hot tub repairs, hot tub moves, hot tub parts, hot tub service, hot tub maintenance, spa repairs, spa moves, spa parts, spa repairs, spa maintenance, above ground pools, pool service, pool repair, gameroom furniture
Amenities
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 33% | ||
| 33% |
Filter reviews by service
This is NOT a pool and spa business I would ever refer to anyone. Elko Spas Billiards & Pools installed a pool for us last year and over the winter the pool began to leak, approximately 3-4 inches an hour. They could not do anything over the winter so they instructed us to shut down the pump.
As weather got nicer I made several calls to Elko with no return calls. When Elko Pools did finally contact us...I was told on several occasions to refill the pool as it was getting very low yet again, Elko pools then tried to convince me the loss of water was due to "evaporation". Owning pools for over 30 years I kept explaining to owner Kimberly Elko that it was NOT evaporation. In only a 3 day time frame we lost 3-4" of water which is more than what we had evaporate in last years entire season.
Again, numerous phones calls were made, appointments were made and several times Elko Pools never showed up. When I called to see if someone was coming I received excuses of why the no show. Twice the pool has been emptied, at Elko's direction, and the problems have still not been corrected. A crew came and patched two holes but the pool continued to leak at the same rate. After MONTHS of dealing with their lack of customer service I still have a brand new over priced pool ....that's still empty.
Licensing
State Contractor License Requirements
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