Coastal Storage

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unknown

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Very disappointed. Expected so much more after reading the reviews. Company is in the process of being bought out. Scratched floors at my old and new house, banged up moldings. It started out well but once Bert left it went downhill. I called and told Bert but all he said was sorry. I was not going to do a review but after finding all the damage I felt I had to. We even tipped them. I don't know if the sale of the company is what made the quality drop but if you are using them in the near future....keep an eye out.

From the first day I contacted this company they were kind, and on time.  Bert came to my home and wrote a quote that was sent to me by Audrey.  I started with them in March and today my business with them was complete. They are prompt and they took care of wrapping, bagging and tagging my furniture, etc with care.  This was done on 8/4. On 8/5 I got a call and they had my stuff ready to be unpacked by 8am. They secured my stuff excellently. My things were put into storage and I only wish that my house was ready for them to put my things in.  They were professional, clean and no smoking or talking on cell phones. I was so happy. I just wish that I could use them again when I move to my new address. The next movers will have to step up their game to even come close to how Bert, Audrey and Coastal took care of me. I was extremely stressed because of this big move out of state, but now I can breathe.

They always arrive on time and are always very professional and go over and beyond to make sure It goes smoothly even making sure my disabled husband has his chair loaded last & unloaded first when we get to the new destination.  When we arrive at our destination they make sure that everything is put exactly where you want it to be even if they have to move it around some more. All the moves they have done for us has been very good,  nothing ever damaged in anyway.  THEY ARE THE BEST!!!  We have used other companies before but we would always call Bert & Jimmy first and will be calling them again soon for our next move.  I tell everyone that I hear talking about moving you gotta call Bert first. I never have an complaints about them in anyway.

They've moved several members of my family over the last year or so, and things always go well. I think they are all very nice, honest, caring people. How often do you see that in a moving company? We've also had a storage unit at their facility for awhile. It's clean, well lit, and pretty secure. I would recommend them to anyone.

They arrived on time the day of the move, were all dressed professionally and worked quickly. One of the things that sets this company apart is they do not use dollies, so the floors do not get any damage. They carry all of the furniture using a carry harness, which also protects the furniture! The attention to detail and care with the furnishing as well as the home was most appreciated.

There were no extra costs added on, no damage to the furniture, and everything went well. We've had multiple moves over the years, and this group provided us the best service we've ever received. We'll use them again when needed.

I located Coastal Storage & Moving through Angie's List and gave their information to my son who was storing his household belongings and furniture in my home while he purchased a new home.  Bert Holley contacted my son immediately and set up a time to come out and look at the items that needed to be moved.  He provided a written quote based on the time anticipated to make the move and was very thorough regarding the process & services they offered. A couple days prior to the move, my son was contacted to confirm everything was a go and to provide the start time.
On the moving day the Bert and his team arrived a few minutes early and got right to work.  EVERYONE was extremely friendly and professional.  They worked non-stop and showed extreme care with my son's belongings.  They wrapped all the furniture in blankets and handled it with care. 
They moved my son's property from my home in Little River to his new home approximately 20 minutes away. They took great care with his new home, watching out for the walls when bringing in items and asking each time where an item should be placed.
These guys were GREAT!!!!

Excellent experience from start to finish; prompt arrival, exceedingly efficient movers, excellent care taken with our belongings, far exceeded our expectation and we are happy to recommend the company and in particular Bert and Jimmy as a team.

Bert and his crew did an excellent job. They arrived as promised, took care with our belongings and finished as promised. They made sure our bed was set up so we had a place to sleep the first night. They were extremely customer service oriented and their price was well below other estimates.

Awesome job!  Very professional and helpful.  Got the move done is record time with no damage.

This was the best move of my life !!!

It began with a  visit to my home to give me an estimate(which was very reasonable !)They arrived a few minutes early on moving day.Did all the moving in a professional manner. They were the very best..They also do local moves..I will never hire another moving company again !!!!

They were wonderful! No problems whatsoever and would use them and/or recommend them again!

They were great and very professional.  All furniture was well wrapped and everything arrived in great condition -- no scratches or damage. 
They were on time and worked diligently

This company exemplifies what a professional operation should be.  They did everything they contracted for in an excellent manner.  They showed up on time.  Took great care in packing those items we had not previously packed.  They disassembled the furntiture that needed it in order to be loaded and reassembled it upon delivery.  They handled bulky items with great care, even bringing them down a very narrow stairway without banging anything.  They treated our things as though they were their own.  I could only give this company the very highest recommendation.  Anyone wanting an honest, reliable, careful mover should look no further.  Recommended without qualification.

I scheduled my move last minute and they accommodated my every need. Reservations were easy but thorough and accurately estimated. And they were very friendly. The two movers who showed up were punctual, friendly, ready to work, careful with our belongings, and fast! I absolutley hate moving and Coastal Moving and Storage made the move as easy as possible. (I packed my own boxes)
I highly recommend this company and I will use this company for future needs.

The 3 gentlemen, Bert, Jimmy and Mike actually arrived a little earlier than scheduled.  They went right to work carrying our furniture and boxes from 7:30 AM to 3:30 PM continuously going up and down stairs and out to the truck. They also packed some items that we didn't have time or product to pack. Everything was moved safely. They wrapped every piece of furniture in moving quilts and then shrink wrapped them. They were all extremely polite and friendly. They continually watched out for our dog who was loose and made sure she was safe while they moved things. All of our boxed items were moved and stacked with care. We cannot say enough good things about this company. Audrey helped us in the office when we prepared the estimate for the move and she was courteous, helpful and friendly. Our furniture arrived in Murrells Inlet on time and was unloaded safely. They even moved things to center them and to change the furniture lay out when asked. We have also had Bert and Jimmy help us unload u-hauls that we packed and drove 2 other times in the past year. Both times they were on time, courteous and very hard workers. Again, we cannot say enough good things about this company. We've moved numerous times and this was by far the best!!

They were very professional; did not take any breaks; did not answer their cell phones, but focused completely on the task at hand. They worked for at least 8-10 hours straight without complaining about moving furniture & boxes from our 2-story house to a 1-story house with a bonus room. They were very careful with our furniture, and I did not find any damage to anything. They wrapped all the furniture in blankets and shrink wrap very carefully. They brought plastic liners for all of our mattresses to make sure they were protected from any soil. They all had good attitudes when I asked them to remove a couple pieces of furniture after they had already placed the furniture, but I had changed my mind. Bert made sure that I was completely satisfied with their work before I paid him. I would highly recommend these three men. FIVE STARS ALL THE WAY! ?????

Bert, the owner came to our house to give us a quote for our move from Myrtle Beach to Bluffton. We heard back that day from Audrey with the quote and scheduled Coastal Storage & Moving for our move. On June 8th Bert and Jimmy showed up at our house first thing in the morning and got right to work loading their truck with our belongings. They worked quickly and efficiently! All of our furniture and loose items (tv, drum set, etc) were wrapped in plastic for the move and loaded on the truck. Any furniture that needed to be taken apart was carefully taken apart and put back together at the destination. Once they arrived at our new home they quickly unloaded the truck, placing boxes in the correct rooms and putting furniture back together. Bert and Jimmy were friendly and professional. I was impressed with their speed and also for their care of our belongings. We would use Coastal Storage & Moving again in a heartbeat!!

Very helpful 

Bert, Jimmy and Audrey are great.  Audrey was prompt in following up with us upon our initial contact and stayed in touch throughout the process leading up to moving day.  Bert performed a site inspection and we had our written estimate / contract the same day.  Their pleasant attitude and professionalism made our decision to use their services easy.  Their actions and performance on moving day reinforced our decision.
Bert and Jimmy  arrived early on move day and jumped right into padding and wrapping our furniture.  They dismantled bed frames, took great care in removing lamp shades and worked solid from beginning to end.  The did not scratch or mar anything on the furniture or the walls.  There was no damage.  At our new home, they laid out pads and placed our furniture on the sides and backs and allowed us time to put felt pads on everything so we would not scratch our new wood floors.  They then placed the furniture in the locations pointed out by my bride.   They set up all the beds.  Bert and Jimmy marked all the pieces to our air bed frame with tape that left no adhesive so they could put things back just the way they were before the move.  They did the same with the weights on our grandfather clock so we would know where each weight belonged and helped us reset it so that it was keeping time when they departed our new home.    
It was great that the move went without a hitch but the awesome thing about this company is that they are so pleasant to work with.  They are very polite and just so efficient.  We have no plans to move again any time soon but if we must then Coastal Storage and Moving has the job.  We have moved 16 times over the years and this move was quite simply the best.

Upon arrival to the destination near Baltimore, they were careful with the furniture and didn't mark or dent any walls or doors.
They set up and cleaned up everything!
Unbelievable service!
Thank you so much, Bert and Audrey!
Will pass your name on to all our friends in SC!

Bert and Jimmy were exceptional.  They took great care with all of our furniture and made sure to avoid any damage to the items and the houses in the moving process.  It was a very long day, and they were both pleasant and patient throughout the process.  Their price was very competitive with fantastic quality.  We will definitely recommend them in the future.

Excellent: prompt, caring, courteous, professional, well prepared & owner on site.