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ARS / Rescue Rooter in Myrtle Beach
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 843-213-2896! ARS / Rescue Rooter Myrtle Beach provides professional air conditioning, heating, and plumbing services. We require background checks & drug tests on all employees. Emergency service available 24/7! License # M2842
Business highlights
Emergency services offered
33 years of experience
Services we offer
Heating & AC. Plumbing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6186 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 4% | ||
| 2% | ||
| 4% |
Showing 1-25 of 186 reviews
SUSAN K.
Feb 2024
ARS is highly recommended for any of your electrical plumbing and HVAC needs. Rob was my electrician who was both professional and knowledgeable.
Response from ARS / Rescue Rooter in Myrtle Beach
"This is terrific to hear, [Member Name Removed]. We're proud to have team members like Rob taking care of customers. We appreciate you choosing us!"
Wendy S.
Sep 2022
Fantastic !!!!!!! Huge shout outs to Scott Cohen and Gary Green. Me. Cohen was super to work with and figure out the plan while Mr. Green was very polite , professional , and kind ! They were both wonderful and will always highly recommend ARS to anyone who asks for excellent quality and service ! Thanks so much to you all. Wendy Smith
Response from ARS / Rescue Rooter in Myrtle Beach
"Wow! Thank you, [Member Name Removed], for sharing how Scott and Gary were able to provide you with terrific customer service. We will certainly share your kind words with them. Thank you for selecting ARS / Rescue Rooter Myrtle Beach as your premier service provider."
Charles J.
Dec 2019
They did a great job. Very professional and knowledgeable about HVAC systems. Highly recommend their services.
Roger S.
Jan 2019
Estimator wrote up for 38 gal. where a 28 gal. was. Closet also contained heating/AC unit. Very cramped quarters. Installer had a real challenge fitting hot water heater. I would like to commend Joe the installer. He kept his composure and was very professional in his work.
Bill E.
Mar 2018
Went well . Supply line on one toilet leaked. They returned promptly and fixed it
Jerry H.
Jan 2018
Entire process went very well. ARS did exactly as promised and HVAC worked extremely well during recent record cold period. Technicians were very professional and neat. Sales and management kept me informed on process. There was a small issue (my fault) with the NEST thermostat while I attempted to set it up on wifi. Caused a reset of controls and I incorrectly reprogrammed. ARS sent technician at 10:30 pm and corrected the issue. Cannot ask for better service. Recommending ARS to all my neighbors.
Brenda M.
Sep 2017
I moved in May. I had a warranty on the system still. They came out and said it was going to be $900. Then another tech came out and read something different and told me to put something in it and cost me $250. If they weren't the ones who put in the system and I didn't have the warranty, I would not use them again. I feel like giving them an F, but I will be kind. From my understanding they are one of the higher priced companies in this area too.
Sterling J.
Sep 2017
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Debbie C.
Aug 2017
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James L.
Jul 2017
I used them for several years, and then discovered that they were not honest. Most recently, a young kid came out and told me all the things that I needed done to my water heater. Another company confirmed that there was nothing wrong with it and his list was completely unnecessary. I was very disappointed, since I had previously used them for years.
Response from ARS / Rescue Rooter in Myrtle Beach
"Mr. [Member Name Removed], Thank you for sharing your experience. We strive to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. If you would please give our Quality Assurance Manager, Shannon, a call at 843-582-2668 it would be her pleasure to assist you in a resolution."
Charles O.
Jul 2017
Part of the problem is as a homeowner you don't know all of the ends and outs of the system, so it would be better if they told you what was going on, just kind of educate you. They are about the same price as most of the other companies.
Samuel B.
May 2017
Repair was made in timely order once all underground cables and pipes were located and marked. There was never any interruption to water usage. All ARS personnel were courteous.
Charles F.
May 2017
They got it done promptly.
Keith S.
Apr 2017
unknown
Irene M.
Mar 2017
I had an issue right after the installation but it got corrected.
Response from ARS / Rescue Rooter in Myrtle Beach
"[Member Name Removed], thank you for sharing your experience. ARS - Rescue Rooter strives to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing ARS - Rescue Rooter!"
Cynthia D.
Mar 2017
Replaced wall boards and brought in big fans. They dried and restored it to like new.
I don't think the cost was unreasonable. They came fast and did exactly what they said they were going to do.
I don't think the cost was unreasonable. They came fast and did exactly what they said they were going to do.
Response from ARS / Rescue Rooter in Myrtle Beach
"[Member Name Removed], thank you for sharing your experience. ARS - Rescue Rooter strives to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing ARS - Rescue Rooter!"
Charles B.
Mar 2017
unknown
Response from ARS / Rescue Rooter in Myrtle Beach
"Mr. [Member Name Removed], thank you for sharing your experience. We strive to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing ARS Rescue Rooter Myrtle Beach!"
Earl W.
Jan 2017
Good! Doesn't take long and I pay an annual service fee for work.
Response from ARS / Rescue Rooter in Myrtle Beach
"Mr. [Member Name Removed] , thank you for sharing your experience. We strive to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing ARS Rescue Rooter Myrtle Beach!"
David O.
Dec 2016
The installation was done on schedule and the workmanship was excellent. Much better than the original installation. The price was on the high end of the range for our area, but worth the price. I will use them for all of our plumbing needs.
David S.
Nov 2016
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Ken J.
Sep 2016
Great. Prompt, clean install.
Charles O.
Sep 2016
It was one of the worst scheduling fiasco that I have experienced. The following is the scenario that occurred: The original plumbing inspection was scheduled for Fri. Sept. 2nd in the afternoon. Due to the hurricane that passed thru the area I was contacted on 9/2 informing me that emergencies were taken priority so they would not be able to perform the inspection. We then scheduled it for Tue. 9/6 in the morning. Morning meant any time between 8AM - noon. I did not receive any calls by 11:00 AM on 9/6 so I called ARS and they informed me that I was not on the schedule for today (9/6). They informed me that their calendar had me scheduled for 9/26. I asked them if it was possible for a plumber to come in the afternoon and they said that they were all booked up. So I requested for an appointment the next day. The woman (Ashley) said she would check with the plumbing manager to see if that was available. She informed me that they could fit me in the next day (9/7 in the afternoon). Afternoon meant any time between Noon and 5:00PM. Well I was optimistic that the inspection would finally be done. The following day I waited until 4:00PM and had not received a call yet so I proceeded to call ARS again checking to see what the status was. This time I spoke with Madeline and again she informed me that I was not on the schedule for today and she checked their calendar and stated that I was scheduled for 9/26. Well I insisted that they make a plumber available immediately otherwise I would cancel my maintenance contract. Well a plumber finally showed up at 5:25PM and completed the inspection and replaced the anode rod of the water heater by 7:30PM. Note: Ashley indicated that the company would send me a $25 gift card for the inconvenience I had suffered. I suspect that it may never arrive since they are so negligent at being able to schedule appointments.
Keith W.
May 2016
unknown
Jerry F.
Apr 2016
unknown
Irene M.
Apr 2016
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Licensing
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FAQ
ARS / Rescue Rooter in Myrtle Beach is currently rated 4.6 overall out of 5.
ARS / Rescue Rooter in Myrtle Beach accepts the following forms of payment: CreditCard
No, ARS / Rescue Rooter in Myrtle Beach does not offer free project estimates.
No, ARS / Rescue Rooter in Myrtle Beach does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter in Myrtle Beach does not offer a senior discount.
Yes, ARS / Rescue Rooter in Myrtle Beach offers emergency services.
No, ARS / Rescue Rooter in Myrtle Beach does not offer warranties.