Accents Mirror & Glass Design
About us
We have our contracting license # G113967 and offer Building Permit pick up. We are fully licensed and insured. We offer subcontracting to General Contractors. We also have AAADM Certified Technicians for Automatic Entrance Doors.
Business highlights
Services we offer
We offer straight line polishing for glass table tops and decorative glass. Custom heavy glass shower enclosures, framed shower doors, glass block enclosures for shower doors and all colors and shapes of mirrors. Patio door repair and replacements. Window repair and replacement.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
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20% | ||
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The measuring crew came at the end of April to determine what we needed repaired. Once we decided to go with the estimate I was told that it would take about 7 to 10 days to get the windows. They would call me. I paid half of the total bill with a credit card. At the end of May, when I hadn't heard from Accent, I called to see what was holding things up.
At that time I was told that because of the Memorial Day holiday things were backed up. They felt that the windows would be in soon. They would call me when the windows were ready. On June 15, 2015 after going TWO more weeks without hearing from the people at Accent, I called again. That is when I was told the windows were ready and that we could finally scheduled the installation. This was done on June 18, 2015. Barney, one of their installers, came that day and did a thorough job.
Because we had used Accent Mirror and Glass for a replacement patio door panel in 2008 and had been pleased with how promptly it was dealt with, I called them this time, I did not look on Angie's List to even see if they were members. I did this after I had paid for half the bill and ordered the windows. When I did check I saw that according to their listing they offer a SENIOR DISCOUNT. Since the work was being done at my 87 year old mother's house, I e-mailed Accent to see how this would be accommodated.
I was told in response that all orders are given the business discount. This is NOT shown anywhere on the bill.
Given how long it took, and the fact that I had to do the checking to see what the holdup was, needless to say I have a poor opinion of Accent Mirror and Glass Designs. I almost feel that because my order was so small it was okay to make me wait. We will go back to Conway Glass the next time we need a window repaired or replaced.
Licensing
State Contractor License Requirements
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