Mt Pleasant Auto Service

unknown

They are terrific to work with. FIrst they are one of the few garages open on a Sat. If you have an emergency they will somehow fit you in. They do what they say and the car is ready when they say it will be done. All the work has been great and we call around for prices and they are competatitive. I have a lot of confidence in their work and especially the people. It is a family owned/run business and they know who I am and really care about their customers. They communicate very well if they find something over and above what they quoted and let you decide if you want them to fix that too. I had something that one garage told me would be 500.00 but since they were already doing work on the car they just did that work I had been quoted 500.00 for and it cost an extra
$ 65.00 for it to be done while other work was happening. They also are the kind of people who want their work to be right. I have never had to take something back to them because it wasnt' done properly but if I did I know they would stand behind there work.
I am a HAPPY CUSTOMER!!!

While rotating the tires, they broke most of the lug nuts. They replaced them all and charged $9 per lug. They called my wife and told her she needed front breaks very bad and the rear brakes won't last to much longer. They quoted her a price. I called Geralds tire and their quote was much less. We took it to Geralds and they looked at the brakes and told us we didn't need brakes.
Very expensive oil change.

We have been using them for the past 14 years. They are very reasonably priced, easy to get an appointment and their work is generally very good quality.

I think they're pretty good. I give them high ratings and will continue to use them in the future.

They stand behind their work and are good at resolving issues. It's a family-owned business that is really easy to work with. They're efficient and they care about their reputation. In this type of business everyone's word is their reputation.

See above comments

Took the car in and left it for diagnosis. They told me the problem and gave me a quote for parts and labor. They had to order the part so asked me to pick up the car and pre-pay for the part. No problem. It took a while to get the part, then i had to call them to find out it was in. I scheduled to bring the car a second time and leave it. They called at the end of the day to tell me that the part had not been painted yet, so they would have to send it out for paint (extra charge). I picked up my car. I had to call them back to see if the (painted) part was ready to install. Finally scheduled a third drop off of the vehicle and they did the install. Mirror functions correctly, but ewather stripping around the window and mirror is not installed correctly compared to other side mirror. Am afraid to take it back...might lose another 3 days and still have to call them to see if it is done or not.

This time, their doing a few simple things (rotating tires, oil change, etc)...but I wanted to take a moment to recommend them, from other past experiences, here on Angie's List.

They did a nice job on my van however they did forget to fix a part and we did have to bring it back to them. They did make everything right however and we are satisfied with the job that they did. Our insurance took care of the bill so the out of pocket expense to us was none. The price reflects what the bill was.