MaidPure
About us
Let us transform your home into a personal retreat. MaidPure is unique housekeeping company using only the most natural cleaning products. Sisters-in-law Dorsey and Heather Fairbairn founded the company in 2007 on the principle that homes and businesses deserved a cleaning experience that didn't expose their loved ones or clients to harmful chemicals. MaidPure has gained popularity because of its exclusive use of green cleaning products, exceptional service, trusted staff, and top-notch customer care. Services are tailored to the unique needs of each home or business. Homes and businesses are cleaned the way YOU want them cleaned. While our "Home Spa Cleaning Packages" are customized for each client, all cleanings benefit from our personal touch. Each visit, we leave behind fresh scents of lavender and geranium, organic goodies, and a turn-down bed and linen service equal to that of a five-star resort.
Business highlights
Services we offer
& TOILET, ALL ROOMS, BATHROOMS, CLEAN EXTERIOR OF ALL APPLIANCES, COUNTERTOPS, DUST SHELVES, HOUSECLEANING, KITCHEN, KNICK KNACKS, LAMPS & PICTURES, REMOVE COBWEBS & DUST FLOOR & CEILING VENTS., SHINE & CLEAN FIXTURES, SHOWER, TUB, WASH AND DISINFECT SINKS, WASH EXTERIOR & INTERIOR OF MICROWAVE, WIPE DOWN EXTERIOR OF CABINETS & SHELVES
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 3% | ||
| 13% | ||
| 3% | ||
| 0% |
courteous, thoughtful and very efficient. They use environmentally friendly products. They clean all of the homes my company manages as well as my office and personal residence. They leave every home in pristine condition. They are a pleasure to work with and I could not run my business or my own home
without Maid Pure.
Megan Holmes
I truly look forward to the days they come to clean!
"Hi [member name removed] , Thank you for your response. First I would like to apologize if something was broken in your home and not repaired. There is no reason for us not to repair something if damaged. We carry insurance for these rare instances. We would have also been more than happy to come back and re-clean if you were not satisfied. If a client is not happy with the littlest thing we have a 100% guarantee that we will come back and re-clean when convenient for the client. I did do some research regarding your complaint and did not see any archived emails regarding your cleaning. I also noticed that this cleaning was done over 4 years ago so this may be the reason I have no recollection of any damage. I left you a message on your cell as well. I know it has been awhile, but we would be more than happy to offer a complimentary cleaning. Do to the elapsed time we can figure out a way to take care of the shower. Please let me know your thoughts. Best, Heather Fairbairn Owner"
"Dear [removed members name], Thank you for your feedback. As the owner of MaidPure it disheartens me to hear that you were not happy with your cleanings. I truly wish your relationship with MaidPure would have been long standing. We do our best to meet our client’s needs and requests but also understand that there are rare occasions when it is just not a good fit. We know that housekeeping is a luxury and we treat every complaint with the utmost respect and urgency. As soon as we hear that a client is not happy either myself or my business partner, and in your case both, will reach out via phone and send an email. Some may view it as overkill but our intention is to communicate with the client and rectify the situation as soon as possible. We stand by our work 100%. Our roots are customer service driven and our goal is to give our clients impeccable top-notch cleanings."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.