Low Country Moving Specialists LLC

"[Member Name Removed], thanks for your kind review. We appreciate your business very much! Don't hesitate to use us again! Treating your items with care is definitely one of our main priorities over here at LCM! Glad you were satisfied with your services!"

"[Member Name Removed], thanks for your review! We appreciate the opportunity to have you business! Glad to know you were satisfied with our services! Punctuality and efficiency is what we aim for! Call us again if you ever need any future moving services!"

"Dk, thanks for your kind review. It was thrilled to know that you were satisfied with your services. It is always our goal to make your move go as efficiently as possible. Thanks again for choosing us, and we look forward to working with you again, should the need arise."

"Thanks for your review! It's always our pleasure to assist you with your moving needs! It's also always our goal to make your move go as smooth as possible. We appreciate you as a customer! Don't hesitate to use us again!"

"Thanks for your kind review. It is always our goal to make your moving day go as easy and stress free as possible. Don't hesitate to use us again in the future!"

"[Member Name Removed], We regret that you were not pleased with our services. Our goal it to always do what we can to provide you with quality services and efficiency. You had used us before and had experienced our quality services. Per our contract, you know that for labor only jobs (when we load your rental truck), our liability ends at the moment we leave the job site. We cannot be liable for any damages that happen during transportation when our trucks are not used and our employees are not the ones driving them. Also, if there's any 3rd party moving company involved in your moving process, we cannot be held responsible either. You drove your rental truck from South Carolina to Maine and had a 3rd party moving company unload it there for you. While we understand that everyone has a budget when they move, and renting and driving the truck yourself is the most economical way, we have limited liability when only providing you with labor services. However, we do not like to hear that our customers are not satisfied. We communicated with you and offered you the federal mandate for moving companies across the board, which is $.60/per pound/per item.We mailed you a check on 9/13/16. We understand that this may not be enough to repair your damaged couch, but we wanted to provide you with some financial assistance. Once again, we appreciated your business and the fact that you chose to use our services a second time. If there's anything else we can do for you, let us know."

"Thank you [Member Name Removed], We are always glad to hear feedback especially when its positive. It is our commitment to you and all of our other customers that we provide service that goes above and beyond expectations. Many thanks to you and your family."

"Thank you so much for your kind review. It is always good to know that we've done our job right, and that we met our goal to make moving day an easy one for our customers. Punctuality and efficiency is what we aim for, so we train our employees regularly on those two items. Thank so much for your business, and we wish you the best of luck at your new place! Yes, call us should you need any more moving services! Thank you, Low Country Moving, LLC"

"[member name removed], we regret that you were disappointed with our services. It is always our goal to make every customer have a unique and superb moving experience with us. As we recall, you were also a very satisfied customer on the day of your move. You commented on how pleased you were with our services. Unfortunately due to an extremely oversized piece, we did put a minor scratch on your AC filter cover grid, which you pointed out to us that day. Also, there was the issue of the soft soil after all that rain, which caused two tires marks to be left on your front yard. We assured you that we would repair both damages, and informed you that we outsource the repair to the professionals that we network with for such repairs. We are professional movers, and not handyman. Any damages we cause are outsourced to the experts, so that they can be repaired in the most satisfying way possible. If those companies/repair companies don't contact you within the timeframe that we provided you with, you must inform us right away so that we can take action, and make sure that the work is done. We were never informed that you had not been contacted by the contractors we hire for such repairs. Please, contact us in order for us to take the necessary measures to get the damages repaired by the right people. Our reputation and integrity are very important to us as well as our customers satisfaction."

"Thank you for the kind review. We do our absolute best to please each and every customer and we're happy to hear that you were no exception to that rule. Thanks again for your business!"

"Thanks for the review [member name removed]. We're glad you were satisfied with our services and hope you won't hesitate to give us a call in the future. Thanks for the business!"

"Thanks for the kind review. We're happy that you were satisfied with our services and hope you'll give us a call in the future if the need ever arises."

"We're glad you were happy with our service. Please don't hesitate to give us a call in the future. Thank you for your business!"

"Thanks for the excellent review! We're glad you were satisfied with our services and hope you'll use us again if the need ever arises. Thanks again for your business!"

"[member name removed], we regret that you were not satisfied with our services. Our sincerest apology! At Low Country Moving, LLC we try to give each customer a superb experience and provide them with the best moving services possible. Our crew member work hard and are constantly trained to give each customer a smoother and stress free moving experience. Unfortunately, we could not meet your expectations as a customer, and every time this happens we work hard to improve on all the aspects that made you, as a customer, unhappy with the services that we provide. We would like to assure you that we have the highest standards when it comes to the quality of the work that we offer. We also have a lot of integrity in every thing that we do. Kindness is also another strong value that we hold to, and that is why we offered you a ride. You had mentioned your disability several times, and because we were ahead of our schedule on the day of your move, we offered to come earlier. We were not forceful and disrespectful in any way, but out of kindness, offered you a ride, as you mentioned that this was the only reason keeping you from starting earlier. Out of kindness, we also installed your washer and dryer, which is a service we usually don't provide due to liability reasons. We also would like to clarify that we did not, at any point, try to up sale you an extra crew member. We offered you an opportunity to make your move more cost effective by adding a third crew member for only an additional $10, which is less than half of what we normally charge. We were also a little puzzled by the fact that you mentioned that we were careful with your belongings and did not break anything. As you mentioned, we were even better than your previous movers. Therefore, it is somewhat difficult for us to understand what your expectation really were. Regardless, we always strive to please every customers, therefore we offer our apologies. However, as mentioned above, we regret that our intentions and kindness were misconstrued. We are completely confident that we went above and beyond to make your moving day go as easy as possible. Don't hesitate to call us again in the future, should you have any moving needs. It would be our pleasure to have you as a customer again! Best regards! Robi Dos Santos Owner/President"