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About us
Cox Tree Service has been the leading provider for Charleston tree service and Mt Pleasant tree service for over 30 years offering tree trimming, tree removal, stump removal, firewood and more. Local and family owned. In 1989 Hurricane Hugo devastated the Charleston SC region and Gregg Cox, working as a fire man on Isle of Palms at the time, picked up a chainsaw and started knocking on doors to help people with their storm damaged trees. Now, years later, Gregg continues to help others and has built a reputation in the tree service business based on honesty and fairness.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Tree care & removal, arborist, firewood & mulch., stump removal & grinding, tree fertilization & planting, tree trimming & pruning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.747 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 9% | ||
| 2% | ||
| 0% | ||
| 4% |
Showing 1-25 of 47 reviews
Thomas S.
Mar 2022
They are very good. I use them several times and would definitely used them.
John N.
Sep 2018
Great -- the job was completed in a couple of hours for a reasonable price. The only reason I gave them a B was because the posted number went to a relative's phone and it took a day or two to return my call. No big deal -- would definitely hire again.
George M.
Jan 2017
unknown
Response from Cox Tree Service
"Thank you very much Mr. [Member Name Removed]! We appreciate your review and look forward to doing business with you in the future!"
John O.
Jan 2016
unknown
Response from Cox Tree Service
"Thank you so much for your rating Mr. [Member Name Removed]! We appreciate your business."
Janalyn S.
Dec 2015
Overall the work was good and fast and the price fair, but our biggest issues were with communication and scheduling. My husband and I work full time, but wanted someone to be at home during the tree removal. I continually had a difficult time getting in touch with the receptionist, and the company didn't honor our scheduled appointment and instead went to finish jobs elsewhere on 2 different days. Finally, the third time we made the scheduled, they showed up (possibly because I said this was the last chance?) This greatly inconvenienced my work schedule and caused things to take a few extra weeks to complete.
Response from Cox Tree Service
"Mrs. [Member Name Removed] I would like to let you know I truly do apologize for the problems you encountered. We take customer satisfaction very seriously and I would like to inform you that the office is now under new management."
Michael P.
Oct 2015
unknown
John O.
May 2015
unknown
Mark B.
May 2015
unknown
Dianne L.
Apr 2015
unknown
Bernadette M.
Feb 2015
unknown
Valerie B.
Oct 2014
Overall very happy with Cox Tree service. They quoted me the job early summer and was responsive once we had approval to remove the trees. They were the only tree service that included the grinding of all 3 stumps and haul away. Very professional, knew exactly what to do and clean up after themselves. Would highly recommend to my friends.
Erin E.
Sep 2014
It went very well and I was impressed with how they did such a good job of cleaning up after themselves leaving the area better than they found it. I have used Cox Tree service three pervious times at our previous home and will continue to recommend them.
Helmut O.
Jul 2014
unknown
David A.
Jul 2014
Arrived late in day. Missed some obvious limbs that were crossed and some dead limbs. Nicked bark with saw while trimming. Removed tree. Not a bad service, just not very careful with tree bark. Maybe it was a too late in the day problem?
Kate R.
May 2014
unknown
Franklin M.
Mar 2014
We used Cox Tree Service a year ago and recently recommended them to a neighbor.
Curt F.
Jan 2014
They provided an estimate within a day of calling and the price was competitive. The crew arrived as scheduled and was very competent and professional. They worked with us on how to shape the trees, cleared away the trimmed branches and old sagos, and cleaned up the area before departure. We were very satisfied with their work and will use them in the future.
Taylor B.
May 2013
Prompt service, large crew, quick work, left yard very clean.
Response from Cox Tree Service
"Thank you for your review of our company! We appreciate your business and look forward to serving you again in the future, should you need tree service!"
Robert G.
Apr 2013
I called Cox on 3/9/13. I had an estimate by 3/11/13. The work was completed on 3/14/13. Sorry I have no story to tell. Mr. Ellison was accommodating to my time schedule for the estimate. He was thorough in his estimate and helpful with suggestions. His crew was courteous, thorough and professional. They also did a complete and thorough clean up when finished. The person who did the stump removal was great and took great care in making sure there was nothing underground that would be damaged. I would recommend this company and definitely use them again if there was a need.
Response from Cox Tree Service
"Thank you so much for your excellent review of us! It is always nice to hear such complements about our staff! We look forward to hearing from you again!"
Susan A.
Apr 2013
Gregg Cox came out promptly and gave me a reasonable estimate. The clincher was since it looked like rain they had cancelled an earlier call and could come out same day. Sure enough 3 hrs later they were cutting down my tree. All sides of my house had different trees to prune back from roof. This was done quickly with nice eye for shaping. They also cleaned up another tree next to the one they cut down so it would fill in well. They left me nice bit of firewood and cleaned up well.
The only thing was, I didn't see that they had cracked my front sidewalk. I called the next day and left a message. I had a return phone call the next day with
a sincere apology and a promise to send a contractor out to fix it asap. I have not heard anything for 2 days.
We shall see and I will update.
Unfortunately, 5 months later and no repair to my walkway.
The only thing was, I didn't see that they had cracked my front sidewalk. I called the next day and left a message. I had a return phone call the next day with
a sincere apology and a promise to send a contractor out to fix it asap. I have not heard anything for 2 days.
We shall see and I will update.
Unfortunately, 5 months later and no repair to my walkway.
Response from Cox Tree Service
"We are so glad we were able to help you when it looked like we were going to have to reschedule due to the inclement weather! Thank you for working with us. It was a pleasure to serve you!"
John N.
Mar 2013
Estimate was provided quickly after first contact. I was provided with a competitive bid and with options for more or less cost. All work was completed one day after it was authorized. Work was done expeditiously and professionally. Workers cut up and stacked wood from oak tree for firewood, removed all debris, and did a thorough job of cleaning up afterwards.
Response from Cox Tree Service
"Member-we are so happy you were pleased with our work and our crew! We strive to accomodate our customers. We like to hear when we meet our customer's expectations. So glad you were satisfied! Happy Spring from Cox Tree Service!"
Joanne W.
Mar 2013
Went very well. Would recommend list of what trees are to be removed so there is no confusion. Very pleased with the work crew.
Hard working and does a great clean up.
Hard working and does a great clean up.
Response from Cox Tree Service
"Member, thank you for reviewing us! We are glad that you were so pleased with our crew! We look forward to serving your tree needs again, shoud you need us! Happy Spring! The Cox Tree family"
Charles J.
Mar 2013
Cox Tree was both accommodating to schedules and quick to respond. They advised us on what trees need to be cut and what could stay. After confirmation of the quote which came immediately, the job was scheduled and finished to satisfaction shortly thereafter.
Response from Cox Tree Service
"Thank you for your review of us! It was our pleasure to serve your tree needs and look forward to accomodating you again in the future! Happy Spring! The Cox Tree family"
ANDREW S.
Feb 2013
They did a beautiful job. They gave us a great deal. He walked us around and showed us everything that they did.
Response from Cox Tree Service
"Thank you so much for taking the time to review us, Member! We really appreciate your business and hope to serve you again in the future for your tree needs. Thank you for choosing Cox Tree Service!"
Nancy M.
Feb 2013
I had used Cox Tree Service in the past, so had no hesitation in using them again. As before, they did a superior job. Everyone involved was pleasant, professional, and left the trees and my yard in perfect shape. It was a great experience....AGAIN.
Response from Cox Tree Service
"Member, thank you so much for your excellent rating of us! We really appreciate your business and that you continue to use our services. We look forward to hearing from you again! Blessings from Cox Tree Service"
Licensing
State Contractor License Requirements
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FAQ
Cox Tree Service is currently rated 4.7 overall out of 5.
Yes, Cox Tree Service offers free project estimates.
No, Cox Tree Service does not offer eco-friendly accreditations.
No, Cox Tree Service does not offer a senior discount.
Yes, Cox Tree Service offers emergency services.
No, Cox Tree Service does not offer warranties.