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Carolina Painters LLC

Founded 1996 • With Angi since June 2010

4.6

(16) Verified Reviews

Business Details

Phone Number

Address

255 Day View Dr

Mount Pleasant, SC 29464

Description

Painter, Drywaller serving all of Charleston Area

Verified Reviews

A few reviews for this pro...
Laura C.
5.0
08/04/2014
Went perfectly. Very responsible and professional
Description of Work
Repair and partial paint of exterior and interior of home
Category
interior painters
Sandy S.
1.0
12/17/2013
Terri Dolan, who owns the company, said she could get the entire house painted in one week because she had a large crew. It ended taking 3-4 weeks because she kept pulling her workers off to do other jobs. She also knowlingly, put latex/water-based paint on top of oil-based paint already on my 25 doors. According to one of her workers, he was told to incorrectly paint the doors; not to use an oil-based primer, which is essential when putting latex on top of oil-based paint. (I did not find this out until recently.) I called Terri about 6 weeks after the job was completed and complained that the paint on the doors was not drying hard and that I could easily run my nail through it. She said there was nothing wrong with it and that I should let it cure longer. She would not come back to the house. Now the paint is peeling badly and will have to be redone properly. Estimates that I have gotten all agree that the doors have to be taken down, sanded thoroughly, primed, and then painted with 2 coats of paint. The most reasonable estimate received was $5,560.00. She was also much too expensive, but I agreed because I thought I was paying for a very quick turn-around.
Description of Work
Paint the inside of my house including 25 doors.
Category
interior painters

Service Provider Response

CAROLINA PAINTERS LLC RESPONSES TO NEGATIVE CLAIM [removed member name] I am writing this in response to a negative claim reported to Angies List by [removed member name] on December 17, 2013 whereas she states that the work completed by my company on 12/17/2013 was substandard. There are numerous accusations and incorrect statements of fact, not the least of which is the completion date was the end of Februay 2012, that I felt needed to be addressed. I have received the highest ratings from my customers on Angies List over the past several years earning me high honors from your site. I first met [removed member name] in November of 2011 I prepared an estimate and submitted same in person to Sandy on the Tenth of November 2011. The couple agreed to move forward with the project once [removed member name] secured a golf vacation for [removed member name] so he would not be subject to the work to be performed in the home. That trip was scheduled in February 2011. In the 18 years of my highly custom working experience the [removed member name]’s had the most extensive collection of art, plates, sculptures, guns and dolls I had ever come across. While being done tastefully the collection covered most all of the wall surfaces, it was extensive. I had asked [removed member name] to move whatever objects she could get to prior to our arrival in an effort to complete the job most expeditiously. That unfortunately did not happen. So I had my daughter, who at that time was taking various photography classes at the College of Charleston, come and take 170 pictures to assure that every piece was returned to its original spot. This was a huge undertaking. I charged no additional money for this service. The painting of this home was not a difficult task as it was well cared for. The challenge was maneuvering their treasures and furniture in a very organized manner. Great care was taken respecting the value, location, height and size of all pieces. Upon moving the various collection, which had not been moved in 7-10 years, they were very dusty and dirty for the peices out of arms length reach. This is not untypical when dealing with high ceilings. Prior to the reinstallation we cleaned and dusted the collections. After removing and staging the collections the prep work went with absolutely no problems whatsoever or lapse in time frame. I was there daily with my foreman and three men. The paint choice and colors were that of [removed member name] exclusively. As I recall the trim paint was a high end Sherwin Williams or Benjamin Moore that she had in fact been using for touch up over the years. Of course, we had to buy more of it, but stayed with what she was using as directed. I MADE NO CHANGES FROM OIL TO LATEX but used what was provided. I did purchase more paint and there was only one color change from what she had. While working the job I discovered mold build-up in the master bedroom ceiling, walls and closet. I pointed this out to [removed member name] and prepped and applied a Tri-Seal Barrier for mold encapsulation at no extra charge. The time frame for painting and prep was approximately seven working days from start to finish. Her husband was amazed with what was accomplished upon his return and both [removed member name] were extremely happy. The amount of the contract was $12,820.00 [removed member name] rounded it up to $13,000.00 in appreciation of all the extra work and effort that was put into the job. I have painted over twenty homes in this tight nit community through the years and take exception to [removed member name]’s allegations that I have been less then truthful or dishonest. My reputation is impeccable and work very hard to keep it that way. As far as guaranteeing work performed in February of 2012 and [removed member name] representing that the work was finished in December of 2013, I must question her motivation with this now two year old project.
Susan K.
5.0
10/15/2013
It took 2 days longer than predicted, however I realized it was because they were being so incredibly meticulous. The paint job was essentially PERFECT!! I can't speak highly enough of them! Also, the owner, Terri, knows EVERYTHING about paint and painting and was readily available were there any questions. She even was able to discover where a leak in the roof was coming from when the painters discovered some mildew in the ceiling! I cannot recommend them highly enough!!
Description of Work
They did ALL of the interior painting of our newly purchased home, and it's a LARGE home!!!
Category
interior painters
Robert L.
5.0
09/22/2013
Carolina Painter, LLC responded to my Angie's list request within a day. Terri Dolan met me at the work site the following day and provided me a very reasonable estimate. Painting was scheduled and completed as contracted. Highly recommend her service for any interior painting requirements. Plan on using Carolina Painters in the future. Thanks!
Description of Work
Interior paint of two bedrooms and stairwell.
Category
interior painters
Jamie W.
5.0
08/29/2013
Terri and her painters were INCREDIBLE. I was in a real pinch to get my room and hallway painted quickly. Terri and her crew came out the same day I called! She was very responsive to my needs over the phone, and then took just a few minutes to check with her crew to see if they could squeeze me in since my job was small. She then made a prompt call back to say they would be over within the hour. When Terri and her two painters arrived they were easy to work with, understood what I needed, and then got right to work. In about 3 hours the job was done, and I was amazed at how beautiful the room looked! The paint job is neatly and professionally done (no light spots at all since they put 2 coats on all the walls), and the baseboards look great. I have one accent wall with color, and there is no bleeding or overlap of that paint onto the lighter colored walls. The two gentlemen who painted were courteous, and they cleaned everything up before they left. In fact, I ran to the store to get more paint and when I returned, one of the workers even went out to the car to carry it in for me. I have had many experiences with service companies and Carolina Painters tops them all. I will use them again and recommend them to my friends and family!
Description of Work
Painted and interior bedroom and hall
Category
interior painters
Susan M.
5.0
04/22/2013
It was a really good experience . They helped me out in a pinch and got the job done on time and well. I would hire them again. Very professional as well.
Description of Work
They did interior painting intcluding high ceilings and a stairwell.
Category
interior painters
Roger C.
5.0
04/17/2013
I would give them a very high score. The experience was very good. They were professional, efficient and they were very cost competitive. They did what they said they were going to when they said they were going to do it.
Description of Work
I used Carolina Painters to resurface a ceiling, re-tape the drywall in a room, spackle and paint.
Category
drywall, interior painters
Meredith T.
5.0
04/01/2013
Overall, the work went great. When Terry came by to do the quote, she was very detail oriented and even arrived early. She noticed things that I had not yet noticed myself. The painters began the work the next week, which fit perfectly into our time frame. The house was empty, and the carpet on the second floor was being replaced. So, there was no need for drop cloths on the second floor. The colors turned out beautiful, and all of the paint was finished before we moved in. The painters even removed all towel bars, mirrors, etc. in bathrooms before painting. Any concerns or issues that came up along the way for quickly addressed by Terry. The only complaints my husband and I have after it is all said and done are regarding some minor paint drops here and there (on kitchen cabinets and toilets that were able to be scratched off with a sponge) and white paint drops on the floor of our screened-in porch. We have yet to try to scrub the paint off of the porch floor. I would most likely use Carolina Painters again in the future, and I would definitely recommend them for any paint job. In the end, it was a good job for a good price.
Description of Work
Painting entire interior of 1550 sqft. house, including ceiling, walls, and trim. The painters were also to repair drywall issues before painting.
Category
interior painters
CRAIG G.
4.0
02/05/2013
Just a little confusion with contractors when they showed up to paint. This was promptly handled with no other issues noted.
Description of Work
Interior painting--all walls, closets and trim.
Category
interior painters
Kevin T.
5.0
12/21/2012
Terri is fantastic and really listened to my concerns. Unfortunately, the carpenter I hired did a horrific job. Terri and crew did there best to make me happy with what they were given. The end result is a very professional paint job that I am happy with and would definitely recommend her for your painting needs.
Description of Work
Whole house interior painting.
Category
interior painters
Mark F.
5.0
12/20/2012
We would highly recommend Terri Dolan and her crew for both her color expertise and their thorough and professional painting work.
Description of Work
Terri Dolan and her crew painted the entire interior of our home just after we purchased it. Terri did an excellent job showing us color options for the rooms. She tried several different sample colors on boards and on our wall to select the perfect colors for each room. Her patience and expertise with the paint colors cannot be overstated. After the paint colors were selected, Terri's crew started the and completed the job on schedule. We were out of town for most of the work but Terri kept us fully informed of the progress. When the job was completed, it looked very professional. Terri came back after our final inspection to make our requested adjustments.
Category
interior painters
Joseph K.
5.0
01/11/2012
The were absolutely phenomenal. They are professional in appearance, and demeanor. I can't say enough good things about Carolina painters. In addition to their awesome work, they were the cheapest of three quotes. I can highly recommend them, and can't wait to use them again! I have used Angie's List several times in the past, with terrific success. I am very, very pleased.
Description of Work
Painted the entire interior of my home.
Category
interior painters
Cathy E.
5.0
12/02/2011
From start to completion, it was like a well-oiled machine. Quote was done on sight at my home and very professional. The painters were on time, did an excellent job and we were thrilled with their work ethics. I will definitely contact them for my next big paint job and would recommend them to everyone. Class A organization.
Description of Work
Painted my den with vaulted ceilings
Category
interior painters
Jim W.
1.0
10/26/2011
I needed some interior paint work done. I did not hear back from them.
Description of Work
I called them for a quote.
Category
interior painters
Mark F.
5.0
09/06/2011
The overall job turned out well. Terri was very responsive to our questions and concerns. We were pleased at how well she handled the job when we were communicating with her from Connecticut.
Description of Work
Terri and her team painted the entire interior of our house after we purchased the home. She did the work based on our initial meetings and follow-up phone calls. We were out of town during most of the work preparing for our move from Connecticut. Specifically, Terri did an excellent job advising us of different color options that were typical for homes like ours in South Carolina. She showed us the colors on our walls to make sure the lighting did not distort the color effect that we wanted. Terri's team was meticulous in preparing the walls for painting and then painting the walls so smoothly that that were no detectable bumps or marks in our wall.
Category
house painters, interior painters
John W.
5.0
06/30/2010
On the appointed day Terri and crew arrived as promised. They began work sometime around 8 AM and were comletely gone when I returned at 3 PM. House was clean with everything in it's place. The job looks fantastic. I highly recommend Carolina Painters. Wish I had talked to that friend ealier.
Description of Work
I had some interior paint work done by another contractor. That job was of such low quality I needed someone to come in behind and clean up the mess. Carolina Painters was recommended by a freind. I caontacted Terri and sscheduled an appointment for an estimate. She was prompt, answered all questions, and provided a fair bid on the spot. She said they would be in and out in one day and I was a bit leary of that estimate; the previous contractor estimated two days and took five.
Category
interior painters

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    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check
    Warranties
    Yes

    Services Offered

    Drywall. Painting - Exterior. Painting - Interior. Pressure Washing. Wrought Iron.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Carolina Painters LLC

    How is Carolina Painters LLC overall rated?

    Carolina Painters LLC is currently rated 4.6 overall out of 5.

    What days are Carolina Painters LLC open?

    Carolina Painters LLC is open:

    Sunday: 11:00 AM - 2:00 PM

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 11:00 AM - 2:00 PM

    What payment options does Carolina Painters LLC provide

    Carolina Painters LLC accepts the following forms of payment: Check

    Does Carolina Painters LLC offer free estimates?

    Yes, Carolina Painters LLC offers free project estimates.

    Does Carolina Painters LLC offer eco-friendly accreditations?

    Yes, Carolina Painters LLC offers eco-friendly accreditations.

    Are warranties offered by Carolina Painters LLC?

    Yes, Carolina Painters LLC offers warranties.

    What services does Carolina Painters LLC offer?

    Carolina Painters LLC offers the following services: Drywall. Painting - Exterior. Painting - Interior. Pressure Washing. Wrought Iron.