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Carolina Fence Company
Designer - Landscape, Barbed Wire Fence - Install, Barbed Wire Fence - Repair,
About us
Carolina Fence Company is different. Your experience and fence is important to us. To begin the process with Carolina Fence Company we will schedule a 15 minute appointment with you. A Rep will visit your home, measure your fence, review our brochure with styles and pictures, answer your questions, and leave you with a written estimate.
Business highlights
21 years of experience
Services we offer
Residential & commercial fencing. Wood, aluminum, chainklink, composite, living fences & horse fences. Removal & disposal of fences. Coordinate installation of brick pillars., steel, vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.666 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 0% | ||
| 3% | ||
| 6% |
Showing 1-25 of 66 reviews
Patty V.
Jul 2024
Google Review
We love our aluminum fence! Hank was attentive to the quality of our fencing and Jerry did a fantastic job on installation. Thank you
Response from Carolina Fence Company
"Thank you Patty for the nice review Patty. It was our pleasure working with you"
Jason L.
Nov 2021
Very responsive, efficient work. Finished work quickly and it looks great. Would definitely recommend.
Response from Carolina Fence Company
"Thank you for taking the time to share your experience with us! Please enjoy your new fence"
Candice F.
Oct 2021
Carolina fence did a fantastic job on our fence. They were very quick to respond when we requested a quote and installed our fence within days of our deposit. Meg in the office was great and a pleasure to work with. The guys were all very friendly and did a fantastic job.
Response from Carolina Fence Company
"Thank you for posting a positive review. We always appreciate when customers share their experience with us. Please enjoy your new fence"
Christopher F.
Oct 2021
Everything from start to finish was perfect. Team arrived and had 90% of the fence built. Ran out of lumber so could not finish in one day. Was back the next morning to finish. Would definitely higher again.
Daniel G.
Oct 2021
Very responsive throughout the entire process. Crew arrived when we were told and finished the job in the time we were told. Clear and traceable payments. Fence looks good and as expected.
Response from Carolina Fence Company
"Thanks for taking the time to review you experience with us. Enjoy your new fence!"
Kent C.
Sep 2021
They were fantastic! Meg was awesome to work with. She kept us up to date during the whole process. The work crew were very professional. I would hire them again, no question. Kent Cray
Response from Carolina Fence Company
"Thanks for taking the time to review your experience with us. Enjoy your new fence!"
Michael B.
Sep 2021
What a great looking Fence! We had to leave just as they were starting work but the crew lead asked a lot of questions and made some suggestions on placement of gates and rear boundary. I came home to find a beautifully completed fence with the two gates exactly where they needed to be. Meg was awesome to deal with. I highly recommend.
Response from Carolina Fence Company
"Thanks for your review. We are so glad that you enjoyed your experience with us but mostly that you love your fence!"
Matthew W.
Jul 2021
Amazing. 228 feet of 6 foot privacy plus 2 double gates and 2 single gates. The estimator gent was friendly and on point. Meg in the office was great with responsiveness and instructions. The price was lower than all the other quotes we got and I gotta say the crew was excellent. Very pro group of guys, friendly, on point and they know their stuff. Not to mention it was like 100 degrees out! They worked some magic with a tree that was sort of in the path of the fence. Looking forward to some real deal privacy with this new fence. Thanks guys, will definitely hire again as needed!!
Response from Carolina Fence Company
"Thanks for taking the time to share your experience with us. glad to hear that it was a positive one and it was a pleasure working with you. Enjoy your new fence!"
Brittany M.
Jun 2021
would not recommend using this company for many reasons. Our double gate was installed completely wrong. We had emailed back and forth with the company describing in detail what kind of double gate we wanted installed. All details were agreed upon before beginning the work. Literally not one detail was followed after installing the double gate. It was very sloppy work, very uneven at the bottom, the security handles that were supposed to lock were on the wrong side. I can literally put my hand through the wide gap between the double gate and unlock the fence from the outside. It was supposed to be a privacy double gate and you literally can see directly into our back yard. Our dogs can stick their faces under the gate as well as through the huge gap where the two gates are supposed to meet. Overall very poor work on the double gate. The owner of this company is SO unprofessional. He came out and tried to just come up with quick fixes for the issues we had with the gate. He completely lost his temper and began screaming and slamming a piece of wood board into the ground when I told him we wanted the double gate to be re-installed correctly like we had agreed upon before the project began. Very unprofessional and disrespectful behavior. He agreed in writing to have “his” company come back out and re-do the double gate. However he never followed through with coming back out to re-do the gate. Completely lied and won’t respond to emails. This company claims that “The objective at Carolina Fence is to build a reliable, safe and curb appealing fence for your residence” could not be more false. Don’t waste your time even getting and estimate. Find another company and save yourself time and money.
Response from Carolina Fence Company
"Double gate was built properly. Customer wanted us to rebuild a perfectly built gate for an inch gap where latch meets which is necessary for gate to function and is industry standard. Clearance on bottom was built correctly so that gate would open with the slope of the ground."
Brian M.
Jun 2020
I had a bunch of different companies come quote for what I was looking for. These guys were priced well and I just got a good feeling from the owner, Hank, so I went with them. I’m glad I did. The guy who did the work, Troy, did an excellent job building me a horizontal picket fence and gate. He’s a younger guy, but with a great work ethic and a great personality. I’ll be asking for him for future work. Also, I wanted to use good wood, and Hank got it for me right away. The finished product looks great, and I’ll be hiring them again to put up more fencing in both my back yard and front yard next. I have already referred them to other people, including my neighbors who also like the looks of the fence. Without hesitation, I would recommend these guys to anyone.
Response from Carolina Fence Company
"It was a pleasure doing business with you, So glad you had a great experience with us and appreciate the time to write a review. Enjoy your new fence!"
Steven M.
Jun 2020
Exceptional job! The team that came out was great. We walked the yard and identified what was going to happen, then they went to work. Everything was incredibly smooth. From fence posts to installing the pickets, they did an absolutely great job! They even finished it up in a torrential downpour, and did it with a smile on their faces! Would hire again in a heartbeat!
Response from Carolina Fence Company
"Thanks for the nice review. We strive to do our best so that every customer has an positive experience from start to finish like you did, And obviously that the final product is exactly what customer wants"
Patricia H.
Sep 2019
The WORST Company - Find ANOTHER fence Company! We can not figure out how the Carolina Fence Company could have been given five (5) stars. We called them out for an estimate to install a 6 ft. wooden fence, with gates on each side of the house. Our initial deposit was given on March 29, 2019. Due to the rains, our fence was installed approximately 3 weeks later. During the installation, we had a few neighbors who came over the look at our gate. Within a week after installation, we noticed that a few boards had split, and the gates weren't closing properly. It took the manager about 3 weeks to come to check out our concerns. He promised to send someone out to correct the problems. After about 3 more weeks, the few boards were replaced. They left and did not repair the gates, adding to my concern, since we have a small dog. We called the company numerous time and spoke to a lady that said they were going to come over again to check out the gates. We played telephone tags for about six (6) weeks. Most of the time she would not answer or return our calls. The original manager NEVER returned our calls. After leaving a message that we were going to call the owner, the person who installed the fence showed up the next day. He claimed that there was not much that could be done to correct the gates. This fence cost us a lot; and, the gates are still not fixed. After all the repair and communication problems, we let our neighbors know how the company operates. We would like to know how the owner of a company can allow their staff to operate like this. Once, I know how to attached pictures, I will. We WANT our gate fixed. We WANT our gate fixed. We WANT our gate fixed. An Unsatisfied Customer!
Response from Carolina Fence Company
"Two cracked pickets and latch was 1/8 inch off due to post sagging a bit after settling. Both issues were fixed within three weeks of installation including the week of Dorian. Husband says he loves his fence, wife disagrees apparently."
Paul K.
Jun 2019
Hank came out and gave us the estimate and was knowledgeable and pleasant and from there it went very smooth. I dealt with Meg at their office and through email. She always responded immediately and has great communication skills and did everything that was asked of her. I met Ed Moses at my home and he was very polite and took extra time to answer all my questions and did an outstanding job.
Chelsea O.
Jun 2019
Smooth process overall. Every person I interacted with at Carolina Fence was kind and professional. The pricing was straightforward with no surprises. There were delays on my end with getting approval from my HOA, and Carolina Fence was flexible and able to adjust the install date several times. Once it got going, the fence went up quickly and Ed built us a beautiful fence to keep our children safe! I would absolutely use this company again for any fencing needs.
Doug D.
Feb 2019
Carolina Fence did an excellent job. Ed was the installer. Pricing very competitive. Highly recommended.
Response from Carolina Fence Company
"Thanks for the review Mr. [Member Name Removed]. Hope you enjoy your new fence."
Mark H.
Jan 2019
It went very well. The company had promptly sent Hank out to do an estimate which he very professionally did. The work was to be scheduled in January 2019 and the crew, James Gage and his helper Keith, showed up and got the work done even though James and Keith had to come and finish up Sunday after church. James did excellent work and I am very proud of my "new" fenced-in back yard. James was very experienced (I think he said he has been doing fencing for twenty years) and had no problems whatsoever including doing scalloping on some short sections of fence. I do not have any more fencing to do but if I did I would be quite happy to have James and Carolina Fence Company do it again.
Response from Carolina Fence Company
"Thanks for the review Mr. [Member Name Removed]. It was a pleasure doing business with you and we hope you enjoy your new fence."
Linette D.
Jan 2019
Carolina Fence went over and beyond. Company was professional, fair in price that did not compromise quality of work. We are extremely happy and will refer to friends and family as well as hire for any future projects.
Response from Carolina Fence Company
"Thanks for the kind review. We are certainly glad you had a positive experience with us. Please enjoy your new fence!"
Megan H.
Dec 2018
They responded promptly to my appointment for a quote, they installed sooner than expected and were done quickly. Any issues were addressed and dealt with quickly and the quality of the fence is great.
Response from Carolina Fence Company
"Thank you for the review. We pride ourselves on quality work and service. We hope you enjoy your new fence"
Laura A.
May 2018
I had a great experience with this company. I was able to get a quote right away and the price was very reasonable. The salesman was very knowledgeable about the product and services and returned my calls promptly. The fence was installed when they said it would be and they did a great job. I love my new fence! I will definitely recommend Carolina Fence Company to anyone who asks.
Jay S.
Feb 2018
Very pleasant experience with this company. Professional salesman and crew did a good job. I would recommend to other members
Fran G.
Feb 2018
I was not impressed with the workmanship or the company. Damaged boards were used and wrong gate posts installed. The fence was not connected to the neighbors fence which left large gaps. Bolts were missing from the gate handles and gate hinge. Cable box was broken. The original crew lead was disrespectful to both me and a neighbor. Crew came to job without hammers on one occasion; which I ended up supplying them with. Poor clean-up and tools, wood, and dirt thrown on plants and shrubs. The boards on the front gate were cut at a noticeable angle and too high at the bottom. The gate was never fixed to my satisfaction. The crew and operations mgr had to come out 3 times to fix fence. After the third time, I wanted a discount on the final payment due to the appearance of the front gate. According to the ops mgr, the owner agreed to the amount I wanted discounted. However, in a few days, I received a bill/invoice for the full amount. The one good thing about this company is the operations manager, Brandon, He was very helpful and he always did his best to fix the problems/issues.
Response from Carolina Fence Company
"Gate was built the only way it could be built. There was a slope so pickets had to be stepped down so there would be no gaps. Customer did not like this look but informed her if we went even across bottom there would be gaps. Customer agreed the gate was satisfactory. All dirt is placed on a agreed upon area per contract. The dirt was left in those areas. Carolina Fence always leaves a clean job site before we leave and was done so on this occasion. This review is inaccurate. Customer stated she was happy with fence and paid in full or we would have continued to make any corrections she wanted."
Rosita H.
Nov 2017
They did a great job and the crew was very respectful and had no issues with adjusting certain things to our liking. They did it in a timely manner and I couldn't have asked for more, and they also did a decent amount of trimming of branches and didn't even ask for anything extra!! Def would recommend them to all of my neighbors!!!
Response from Carolina Fence Company
"Thanks for your review. It is Carolina Fence Company's goal each time to make sure we have satisfied customers. Enjoy your new fence!"
Charles H.
Nov 2017
Fair quote, work done on time, on budget and professionally.
Response from Carolina Fence Company
"We are glad you are happy with your experience with Carolina Fence Company and hope you enjoy your new fence!"
Melody B.
Nov 2017
Very good. Beautiful job and hard working crew.
Response from Carolina Fence Company
"Thanks for your review. Enjoy your new fence!"
Ryan F.
Nov 2017
The initial installation process went very well for us. When we first called and received a quote for the fence, the price was on the higher end but the quality seemed good and fair. We were quoted a 6-8 week installation waiting period, which ended up being 9 weeks when it was finally installed. This put the installation in the middle of the Winter (Jan-Feb timeframe) and our grass was dormant at the time. We were told that if there were any issues once the landscaping came out of dormancy, then call them back and they could adjust accordingly (talking about gate clearances specifically). In May we contacted them regarding our double gate not opening as there was no clearance below one of the panels. Carolina Fence said it would be a few weeks until they could repair it. This was understandable due to a high volume of customers and the busy season for them. In June there was damage made to our fence from a contracting company and I contacted Carolina Fence to get a quote for the repairs. This was done within the week and we sent payment once we received the money from the contracting company for the damages. We received a phone call on September 7th stating they received the check and would move forward with the repairs. It is now November 10th and we still have not received the repairs that we paid for after waiting almost 10 weeks since payment was received. Neither the warranty claim to repair our double gate (waiting since May) nor the replacement of pickets that was paid for (September) have been touched by the company. We call at least twice a week and continue to receive excuses as to why there has been no repairs. The most common one is that they work repairs into the daily schedule as the install teams become available. However, they have been in our neighborhood at least 4 times since they've received our payment and have never made an attempt to repair our fence. I've had two separate acquaintances contact Carolina Fence to receive initial installation timeframe quotes, which both were given a 6-8 week window. This has been beyond ridiculous and I am extremely disappointed in the customer service given to me and my family. After searching through many reviews to see if this is a common issue I have noticed that many who have gotten their fence installed without issue are very happy. I was too until a repair was needed. It is obvious the company only focuses on the initial installation since that is where the most money is involved. Any repair work is too little for them to worry about and they consistently ignore customers. I will not, and do not, recommend this company's services to anyone requiring fence installation or repairs in the future.
Response from Carolina Fence Company
"This was not a repair for any issues with installation. but rather damage caused by someone running into customer's fence. When he called, we told him we were on a 6 to 8 week wait. Customer started calling at 4 weeks asking why his fence was not fixed. We called him back every time he called(5 times a week) and told him when his install date was going to be. At 6 weeks, this was posted. At 7 weeks(within installation time given) his repair was done. As he stated, he was happy with the quality of his fence. I wish we could've gotten to his repair earlier but delivered as promised."
Licensing
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FAQ
Carolina Fence Company is currently rated 4.6 overall out of 5.
Carolina Fence Company accepts the following forms of payment: CreditCard
Yes, Carolina Fence Company offers free project estimates.
No, Carolina Fence Company does not offer eco-friendly accreditations.
No, Carolina Fence Company does not offer a senior discount.
No, Carolina Fence Company does not offer emergency services.
No, Carolina Fence Company does not offer warranties.