Honey Home Cleaning LLC

"Thank You for your wonderful review! We appreciate you letting others know how we did when cleaning your home!!"

"We understand your frustrations over the recent incident, however, it is not a viable reason to distort the truth. After reviewing your account, we have come to conclude that originally we were scheduled to be there, yes "first thing in the morning" at 830 am for the first two months of your service. In that time, we were always on time or no more than 30 minutes late. And even sometimes up to 30 minutes early. Only 1 time during that time were we late close to an hour due to an accident on the interstate. We did call you and inform you of the issue, however, it does state in the reminder email sent out the day before each cleaning to : "allow an hour range around estimated arrival time to accommodate for any unforeseen circumstances i.e. traffic, ...". After 2 months you requested a time change for appointment to 11 am. In the entire time of service there have been a few times we have been late by a few hours but never "9 hours" , however, each time we called you in advance for permission to rearrange your appointment time for that day and you had agreed. In the past two months of service, we have only been late by about an hour 1 time. Again, every other time, we were on time, less than 30 minutes late of estimated arrival time, or even early. Yes we do send out different girls each visit, however, we do offer our clients the option to request 1 specific person or a team of two people at any time during their service. Also, within the last two months it has always been 1 or 2 out of the same group of 4 girls to go to your home. Also, you are not always there to "form a bond" neither have you mentioned at all that you preferred that. The price for your biweekly cleaning was actually $30 to $40 cheaper than other clients with your same size home due to a mistake in the original quote given and even during our price increases at the beginning of the new year, we still allowed you to keep your same original quote. So that being said, with our service, in the last 6 months, you have saved at least $510 to $680, compared to our original prices and other cleaning companies in the area. We have tons of clients to ensure the quality of our service is not just "average" we take our work very seriously and understand your frustrations with the recent incident that may cause you to distort the truth and lash out at our company. Now with the recent incident of the "missing" jewelry. We are unable to reimburse you for items that you only merely say are missing without any hard evidence or proof. All cleaners responsible for cleaning your home said they did not see the jewelry. We have NEVER been accused or even questioned of theft. It is very common for people to misplace items in their own home. Especially because you are in the process of moving and have boxes everywhere. As per the intimate nature of our business, Cleaners are always the first to be accused, so we understand why you would question us. It was great of you to file a police report as they will investigate the situation further. Also, we are unable to discount for the cleaning service provided by our company because we did our job, and that was to clean your home, we should get paid for it. There is absolutely no viable reason to apply a discount for the job that was completed. Thank you for your time, we appreciate all our customers."

"Thank you so much! So glad we could accomadate for your needs! Please don't hesitate to call back again! We appreciate your business!"

"Thank you so much for your business! We are so glad to have exceeded your expectations and to provide you with great quality service!"

"Thank you for your business! We are so glad to hear that we could provide you with great quality service!"

"Thank you for your business! We are glad we could provide you with excellent quality service!"