Advent Fence Co

Had a 10:00 appointment for an estimate. I called at 10:30 and was speaking to someone and got hung up on. Called again at 10:45. Got hung up on again. Was not too confident after speaking to someone when making the appointment in the first place. Decided to to make an attempt based on the reviews. I understand things happen and plans change but poor communication is not good for business. Will be using another contractor.

It was horrible. The fence was done poorly. It had a 4-5 inch gap in the bottom. I pointed this out during construction and told them it would be an issue. Of course it didn't hold in my dog. They did not build it as I asked. Horrible attitude and won't fix it.

I would use Advent Fence Co again.

ADVENT DID A GREAT JOB INSTALLING MY FENCE

Everyone was on time and professional. The fence is sturdy, looks great, and was fairly priced.

Vern answered the first time I called (which seems to be half the battle getting contractors to answer the call..). We set a time for him to come and quote me. I had to reschedule TWICE due to my shifting schedule, Vern was very gracious, he always answered the phone and was right on time when I could be available. He gave me a written quote, some of the others I called only gave me a verbal quote so this was nice to get with out asking. On the day of tear down and posting the guys were on time and did not leave a mess behind. I did notice that the posts were not spaced as they should be for one of the gates. I called Vern after they left and he fixed it right away. Two days later they were again on time and started right away, they did fix one area that I asked them to level out with out an argument or hesitation. I do recommend being present when they are installing the fence, they do great work and are willing to adjust the plan as you like but you have to be there to suggest it to them. my finished fence looks great and it is straight and sturdy.

unknown

After getting quotes from several fencing companies, we ended up using Advent Fence, and we don't have any regrets. Vern was in frequent contact with me in regards to permits and scheduling. He took care of the Hanahan permit and walked me through the HOA and Berkeley County permit forms. He always showed up when he was supposed to and picked up all debris after he was done. Very friendly and reliable. He also used bigger posts for the gates and used quality hardware. I would use him again for any fencing needs down the road.

Verne came out shortly after I contacted him and requested an estimate. He was 1 of 3 companies I contacted. Vern's was the best price and my husband was impressed by the initiative shown by the young member of his crew who was with him. It's rare that you see young people eager to do jobs that require hard labor, but this kid was anxious to start the job and show us what he could do. Even before we gave Vern the "go ahead", he called to have the phone and electric lines marked so we didn't have to do it. Once we gave him the "go ahead" his crew was out there the next day tearing down the old fence and cementing in the posts for the new fence. They were done in half a day! Unbelievable! Vern said they needed to wait 48-hours for the cement to set, and sure enough, 2-days later they arrived promptly and started to assemble the fence. It took about 2/3 of the day to complete the fence (and I have a large back yard!) as Vern had promised. During the work, I watched for a little while out of my kitchen window and I noticed one of the crew members checking the level on the fence and I guess it wasn't quite right so he took off the board, re-leveled it and nailed it back on. That's the kind of attention to detail that makes a difference. When the job was done, Vern took me out to inspect every detail and I was very impressed at the quality of work done as well as the quality of materials used. Vern and his crew are professional, prompt, courteous, and true Masters of their Craft! My husband liked his work so much that we asked Vern to get us an estimate for a new deck. I can't wait!!!!!

From the free estimate to the installation, everyone kept us informed, were on time and exceeded our expectations.

They were very nice and professional. Our experience with them was great. They were very responsible. They provided a lot more feedback and paper work with the drawings and exactly what they would do for the work they would do. My only concern would be they did not apply with the HLA for us. We had to file with our HLA board, but it is not really a problem. It is not hard to do, but I am guess that might have been why the price was higher than some else. They would have to file a bit of paper work with our HLA.

It went great. The installer did a perfect job of installing our fence. It was perfectly level and we are proud to be have it attached to our home! The staff was very courteous and left the work area clean and neat. I would refer Advent Fence Co to anyone who wants a quality job.

They came out and gave me an accurate estimate. The backyard has a easement and a city drain in it so it was a little complicated. But they found me some great, cost effective solutions. Once they gave me the estimate they waited for me to give them the go ahead. They started the following week by setting the posts for the fence. They were very polite, accommodating and punctual. I was informed of the progress every step of the way. After the post were set the came out 2 days later to build the fence and gates. Again they were on time and called every time they were on their way. Needless to say the fence came out amazing. They cleaned up well and left the yard in the same way they found it. I would definitely recommend this company. GREAT WORK!!

Overall it went well. Vern provided a reasonable estimate on Thursday, we agree to proceed, and he said they would be there on Wednesday of the next week to tear out the old and set the posts. On Wednesday, they should up and did excatly that. Friday they came back and finished the fence, just as they described.

Went wonderful! No problems!

I sent an email to Advent Fence Co. on Sunday, August 25, 2013 for an estimate in removing and replacing the fence across my back yard. On Monday morning, August 26, 2013 I received a telephone call from Vernon Brooks and we set a time that afternoon for him to come out and give an estimate. He arrived with a crew of 3 and they reviewed my needs and gave me an appropriate estimate for the work that was needed. I agreed with the estimate and he asked if they could go ahead and start the job. They then removed the existing fence and poles and removed it from the premises. They then set the new poles the same day and stated they would be back on Saturday to install the fencing. I then received a call from Vernon on Thursday the 29th asking if it would be okay for them to come and install the fencing that day. I agreed and the crew arrived and erected the fence in less than 3 hours. The workers were friendly and professional and I was impressed with their knowledge and ability to do the job and do it right the first time. The fence is beautiful and the price fell within the range I was willing to pay. I will hire them again when the need arises to fence the remainder of my yard. The whole crew was a pleasure to work with.

Vern Brooks was punctual, polite and very good about communicating with us as to arrival times, changes, time line, etc. His fence builder, Whitney, was very skilled and personable. I came to check on the initial stage of installation and caught them as they started to install the fence in the wrong place. They were all very good about correcting the mistake (but it seems they shouldn't have come to that point in the first place). I inspected the work and the old fencing afterwards and found several more boards that needed to be changed out. At first Vern said it would be a week or more before he could get back, but then Whitney called me, came back and replaced the boards and promised spare boards would be delivered mid week.

I believe, they were really rated high on your Angie's List, and that's why we ended up going for some rental property privacy fence work. They were excellent! Their craftsmanship and everything was just impressive. I highly recommend them. They were very fair about everything they did. In addition, they have good communication. Anytime they needed to ask me a question, there's a lot of feedback. Of course, they got the job done very quickly as well. They did not delay anything. They set the post in one day. Their price is very fair, and the quality that they put into the job and the communication that you get with them are good. I would definitely use them again if I needed to.

We love our new fence. My husband noticed that he doesn't like the way the top rail was done, that is why we gave a and quot;Band quot; score for quality. Vern was very punctual. He was always there at the time that he said that he would arrive. We would definitely use him again and recommend him!!

Left two messages on voice mail and sent a quote request for a privacy fence from their website around the first week in May. Never responded even though their website and voice mail promised to respond within a certain time period.

3 times this guy stood me up and did not show up for a fence estimate. I received 2 other estimates after that from competitors. I would not recommend Advent. I will add review of competitors installation after June 11 2012. But the competitor showed up...and on time.

They did an outstanding job. They did what they said that they would. They were efficient and quick.

We asked for a quote for the completion of the fence and they started the next morning, digging the holes, pouring the cement. They returned two days later and completed the job completely. The crew came into our yard, worked hard all morning and completed the job before expected. Cleaned up their mess and made sure we were happy with our new fence.

.Advent Fence company came to my house and built a deck for me , and I thought for what he did the price was a awesome deal. I would give him A's across the board.

Advent Fencing started early morning digging the post holes, dug the holes, set the posts and poured the concrete. They cleaned up their debris and left. The next day they were back and completed the job. Hanging the fence quickly and I have to say it was perfect. The gate was hung level and all latches were heavy duty and secure. They came back the following week to make sure all posts were seated well, nothing had settled or was not to our satisfaction. I cannot say enough about what a great job they did. As a matter of fact, we are about to hire them to install fencing around the rest of our backyard.