Tweedy's Heating and Air LLC

Review of Tweedy’s Heating and Air McClellanville SC Overal: Poor, created damage to house and an unhealthy environment due to incorrect installation, added electrical cost all due to shortcuts and cost cutting tactics. Had Tweedy’s heating install a new air conditioner after the one that was in use for 15 years and finally needed replacement. After installation, problems started before the first year ended. A coil needed replacement, parts would take about a week to arrive. Was replaced, and charged for Freon, even though the part was defective. So I paid half, which was more than I should of paid. The next problem was the drip pan was not centered correctly. Because of this, the air conditioner leaked into the bedroom under the unit and caused ceiling damage. Tweedy did not accept responsibility nor did he offer to even help pay for damage that was directly related to this incorrect placement of the drip pan. Here is the list of other areas of problems causing damage, increased electricity cost and unhealthy air in the home. These issues also caused the unit to be very inefficient and probable led to its early failure and need for replacement 1 The ductwork on the air handler was just taped on which is incorrect. There was a 4 inch gap on the underside. This caused the hot air from the attic as well as dust to be sucked in and ended up in the house, creating additional dust, higher electric bill and generally unhealthy air. This was happening for the entire time since installation 2 The power and thermostat wires went into the air handler thru a sharp cut ho,e into the air handler. There was not a romex connector to protect the wires from being cut on the sharp edge. 3 Air handler was sitting on untreaded 2X4 wood blocks in the drip pan 4 The primary drain line was not insulated causing it to condensate and drip on the attic floor causing damage to the attic floor. 5 The uv light(air gorilla) that was added was held in place by duct tape. No screws or mastic was used as proper installation stated 6 There were no seals around the suction and liquid copper lines which caused air leakage

Review of Tweedy’s Heating and Air McClellanville SC Overal: Poor, created damage to house and an unhealthy environment due to incorrect installation, added electrical cost all due to shortcuts and cost cutting tactics. Had Tweedy’s heating install a new air conditioner after the one that was in use for 15 years and finally needed replacement. After installation, problems started before the first year ended. A coil needed replacement, parts would take about a week to arrive. Was replaced, and charged for Freon, even though the part was defective. So I paid half, which was more than I should of paid. The next problem was the drip pan was not centered correctly. Because of this, the air conditioner leaked into the bedroom under the unit and caused ceiling damage. Tweedy did not accept responsibility nor did he offer to even help pay for damage that was directly related to this incorrect placement of the drip pan. Here is the list of other areas of problems causing damage, increased electricity cost and unhealthy air in the home. These issues also caused the unit to be very inefficient and probable led to its early failure and need for replacement 1 The ductwork on the air handler was just taped on which is incorrect. There was a 4 inch gap on the underside. This caused the hot air from the attic as well as dust to be sucked in and ended up in the house, creating additional dust, higher electric bill and generally unhealthy air. This was happening for the entire time since installation 2 The power and thermostat wires went into the air handler thru a sharp cut ho,e into the air handler. There was not a romex connector to protect the wires from being cut on the sharp edge. 3 Air handler was sitting on untreaded 2X4 wood blocks in the drip pan 4 The primary drain line was not insulated causing it to condensate and drip on the attic floor causing damage to the attic floor. 5 The uv light(air gorilla) that was added was held in place by duct tape. No screws or mastic was used as proper installation stated 6 There were no seals around the suction and liquid copper lines which caused air leakage

Owner is very professional, respectful and takes pride in the work. They showed up on time, did quality work and cleaned up after themselves. I am very happy with their work and would not hesitate to recommend them to anyone.

I was having issues with my outside unit short cycling when it initially came on.  It heated and cooled correctly, but I knew the short cycling was not correct.  I live in McClellanville so I decided to try Tweedy's (hoping to get quicker service with them being local.)  I contacted them at lunch time on Sunday via their online form.  Within two hours I had an email response stating they could come out on Monday.  When they arrived Monday the heating unit functioned properly and did not short cycle (my luck, can't duplicate the problem) but they checked everything out and fixed a few minor issues.  I was charged $80 for the service call.  I understand if you can't see/find the problem you can't fix the problem.  I also knew and expected to pay a flat service fee for them coming out.  I thought $80 was very reasonable (I actually expected to pay over $100.)  Due to the promptness of their response to my service request, the speed in which they came out and what seems to be fair pricing, I will definitely use them again in the future.  I hope my heating and air never fails, but if it does and I have actual repairs done I will update my review.