Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
BMG Flooring Tile & Cabinet Center
Acoustic Ceiling Tiles - Install, Cabinets Installation, Cabinets - Repair,
About us
BMG is a family-owned business that sells and installs all types of flooring - such as carpet, hardwood, laminate, vinyl and tile. We also sell and install various types of countertops. BMG specializes in extensive kitchen and bath remodeling, including repairs from water damage. Financing available through Synchrony Bank.
Business highlights
22 years of experience
Services we offer
Flooring systems, carpet, countertops, hardwood, laminate, stone & porcelain or ceramic tile. Complete renovations & kitchen & bath remodeling., vinyl flooring
Accepted Payment Methods
- CreditCard
Reviews
4.714 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 0% | ||
| 7% | ||
| 0% |
Showing 1-14 of 14 reviews
William K.
Sep 2016
The work was not completed.
Response from BMG Flooring Tile & Cabinet Center
"This story is not a true representation of the facts. Mr. [Member Name Removed] had a scheduled date for the project to commence. He called the store phone number during the weekend prior to the Monday start time for the project. He called AFTER our normal - and listed - open business hours for a Saturday. He claims that he tried to call the contractor that was scheduled to work on the project. Unfortunately, the actual contractor did not receive the message(s) left by the homeowner. So, on Monday morning the contractor went to the job site as directed. Mr. [Member Name Removed] fails to mention that when he and I spoke on that Monday morning before the contractor reached his house, he never mentioned to me on the phone that he wasn't at the house. If he had told me that at that time, I could have rerouted my contractor. Now, having said all of that, it would not have mattered. The contractor was not going to be able to reschedule the project for at least 1.5 weeks. The homeowner did not want to wait. It is correct that we did not finish the project, but we never got a chance to start by the homeowner's own conflict."
Blake B.
Dec 2015
angle's list offer did not appear to line up with what was actually offered. Jim gave us credit, however for what we paid.
Bill G.
Nov 2015
I went to the BMG store and picked out carpet with the help of the owners in my price range. Their son came over and measured and told me everything that would be done. The 2 installers showed up at the appointed time and got to work. They were quick and pleasant and did a great job of installing the carpet. My rooms were empty so furniture moving wasn't a issue. They left me the bigger remnants They cleaned up their work area before they left. I would recommend BMG to anyone.
Susan B.
Oct 2015
Because of a busted pipe we had to have floor removed. Jeff and Ben did an excellent job, even recommending that we treat the floor to get rid of the mold. We were most appreciative as my husband has COPD and did not want his health jeopardized.
Jackie S.
Jul 2015
I purchased carpet from BMG this month and had them install it in my upstairs area. I am very pleased with their salespersons and their installers were great! I am a satisfied customer.
I like shopping with local people and appreciated that BMG is a family run business.
I can recommend this company to my friends.
I like shopping with local people and appreciated that BMG is a family run business.
I can recommend this company to my friends.
Elizabeth D.
Jun 2015
I am very happy with the serivce we received from BMG.
We went to them in early May to discuss flooring options for our dining room. They took the time to review all of our options and sent us home with several samples. I was very indecisive on my choice and they were fabulously patient and even able to send for a sample of a floor they didn't have originally. (They had that flooring company, just not that sample).
Once we picked our floor, Jim came out and did the measurements and we had the quote the next day. The quote was very reasonable and very close to what was estimated as Jim is quick to give you a ballpark from the beginning of the process.
Once we agreed on the quote, we had the installation scheduled and the service was provided and completed in one day (again, this is for one room).
The installers were polite, respectful, clean and did a fantastic job.
I am so happy with our new floor. We will definitely be using them again for our other flooring needs.
We went to them in early May to discuss flooring options for our dining room. They took the time to review all of our options and sent us home with several samples. I was very indecisive on my choice and they were fabulously patient and even able to send for a sample of a floor they didn't have originally. (They had that flooring company, just not that sample).
Once we picked our floor, Jim came out and did the measurements and we had the quote the next day. The quote was very reasonable and very close to what was estimated as Jim is quick to give you a ballpark from the beginning of the process.
Once we agreed on the quote, we had the installation scheduled and the service was provided and completed in one day (again, this is for one room).
The installers were polite, respectful, clean and did a fantastic job.
I am so happy with our new floor. We will definitely be using them again for our other flooring needs.
Scott H.
Apr 2015
The people at the store were extremely friendly and helpful in picking the correct flooring. We went to the store on several occasions before deciding on the floors we wanted and they were extremely helpful each time. Once we decided to purchase and have them install the floors the process was easy and efficient. We agreed on a date and everything was smooth from that time. The installers came out and were very professional and efficient. The install was done in the time promised. The new floors look great.
Susan B.
May 2014
BMG Flooring is very friendly and knowledgeable about all types of flooring. They were very helpful in making decisions on flooring types. Thank you!
Hamilton K.
Apr 2014
Very helpful. There were problems with tile arriving broken. Broken tile was replaced as promptly as it could be obtained.
Leslie S.
Jul 2013
Sales staff very helpful in helping me in selection of materials best suited for my application. Installation staff was skilled, professional and friendly. Excellent and prompt job and results.
Mike H.
Jan 2013
I searched about 8 stores and found 4 that had similar prices. BMG had good selection, no high pressure sales, and was very helpful with advice on what I needed and how to do it. The other 3 stores with good prices were not as good to deal with.
When I ordered from BMG they were able to get a good deal from the manufacturer on solid hardwood flooring that saved me money.
The flooring arrived on schedule and was delivered quickly. After I installed the flooring I ordered final door trim. That came on schedule. Overall I was very pleased with their professionalism and the help and advice they gave me.
When I ordered from BMG they were able to get a good deal from the manufacturer on solid hardwood flooring that saved me money.
The flooring arrived on schedule and was delivered quickly. After I installed the flooring I ordered final door trim. That came on schedule. Overall I was very pleased with their professionalism and the help and advice they gave me.
Cassandra R.
Jan 2012
Helped me pick time
Made sure my measurments were correct
ordered and has on time for install
Made sure my measurments were correct
ordered and has on time for install
James D.
Mar 2011
I wanted to purchase kitchen backsplash tile. They helped me with ideas and suggestions in choosing the right tile for me. They also calculated the correct amount of materials needed and even gave me good advise on the installation process. I would definitely recommend them as well as purchase from BMG again!
James D.
Mar 2011
I wanted to purchase kitchen backsplash tile. They helped me with ideas and suggestions in choosing the right tile for me. They also calculated the correct amount of materials needed and even gave me good advise on the installation process. I would definitely recommend them as well as purchase from BMG again!
Amberly S.
Nov 2009
The subcontractor came out on a Friday and told me that he typically didn't schedule installs on Friday because he had people coming to his shop to pick up counters. He came in the morning and took out our existing counters and laid in the new counters. He left and said he would be back by 1pm. When 1:00, 2:00 and 3:00 passed, I called him. He showed back up around 4:15 with an excuse that he needed to leave to go to a meeting for a fishing tournament that he had forgot about. I told him it would be okay for him to come back the next day at 4:00 pm. He never showed or called the next day. On Sunday morning he called and was able to come out and finish that afternoon. We were out of a functioning kitchen for the whole weekend. My husband called BMG to complain about him not showing on Saturday, but they never called back. They only called a few days later to request final payment. We never received an apology or anything from the owner of the shop. We will not use them again or refer our friends to them.
Response from BMG Flooring Tile & Cabinet Center
"The members had every reason to be dissatisfied with the tardiness of the countertop installer. He is a sub-contractor who we have discontinued using as a result of this job. I was unaware of any problem until I got their message on my phone system. She called and left it on a Saturday afternoon when we are closed. When I got the message on Monday I called and talked to the member and explained my relationship to the man. I followed it up with a letter of apology and advised them that we would no longer use the subcontractor because of this experience. Her husband called me back and thanked me for the letter and said he felt a lot better about us after my explanation and apology. When the members first contacted me it was obvious they were looking for the lowest possible price. It was obvious they were operating with a very tight budget. This subcontractor is the lowest priced person I know of, so that is why I used him. As I recall, his price was about $300 under the next best estimate she received. And she is wrong in stating that she only heard from me to request final payment. She must have written this review before we got everything settled."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
BMG Flooring Tile & Cabinet Center is currently rated 4.7 overall out of 5.
BMG Flooring Tile & Cabinet Center accepts the following forms of payment: CreditCard
No, BMG Flooring Tile & Cabinet Center does not offer free project estimates.
No, BMG Flooring Tile & Cabinet Center does not offer eco-friendly accreditations.
No, BMG Flooring Tile & Cabinet Center does not offer a senior discount.
No, BMG Flooring Tile & Cabinet Center does not offer emergency services.
No, BMG Flooring Tile & Cabinet Center does not offer warranties.