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New Star Heating & Cooling

2.0(
1
)

Heating and Air Conditioning

About us

Full Service Heating and Cooling * Residential & Commercial

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Heating and Cooling Repairs, Service, Maintenance, System Replacements, System Upgrades, New Installations, Heat Load Calculations, Indoor Air Quality, UV Light, Duct Installation and Duct Replacement.

Services we don't offer

Duct Cleaning

Amenities

Senior Discount

15%

Emergency Services
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

2.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
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Showing 1-1 of 1 reviews
Suzy B.
01/2015
2.0
heating & air conditioning/hvac
  + -1 more
He came with two boys and he went upstairs to take out the old AC and put in the new one. I paid him a couple of thousand dollars and didn't bother them during the work because I had a broken ankle. I have been trying to reach him to correct the problem and needed to get the number of a handyman he had recommended and he blocked my number. He was good for the job but they don't respect me and treat me like trash. I just want them to pay me for my broken stairs. Update: If the stairs were already broken, how did your guys go back and forth using the stairs?
Description of Work: I used them for getting a new AC unit.
Rating CategoryRating out of 5
Response from New Star Heating & Cooling
The stairs were broken before we began the job. I gave [member name removed] a contact name of a handy man that could possibly fix the stairs. The handy man turned out to be a crook and took her money. [member name removed] called me non stop to tell me how upset she was about the handy man ripping her off. She had paid him in advance and he ran off with the money. I can take only so many calls from someone sobbing and crying about how they have been ripped off. I tried to contact the handy man myself, but got no answer. I even tried to find his home but came up with nothing. I did everything I could to help [member name removed] but find this guy, but she continued to harass me with non stop phone calls. SO YEA......I STOPPED TAKING HER CALLS......... We did an outstanding job for her and her problem is NOT WITH ME OR MY COMPANY, IT'S WITH THE SCUM BAG HANDY MAN THAT SHE HIRED TO FIX HER ATTIC STAIRS THAT WERE ALREADY BROKEN BEFORE I STARTED THE JOB!!!

    Contact information

    3680 Cypress Drive, Little River, SC 29566

    NewStarHVAC.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    New Star Heating & Cooling is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: 9:00 AM - 3:00 PM

    New Star Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, New Star Heating & Cooling does not offer free project estimates.
    No, New Star Heating & Cooling does not offer eco-friendly accreditations.
    No, New Star Heating & Cooling does not offer a senior discount.
    Yes, New Star Heating & Cooling offers emergency services.
    No, New Star Heating & Cooling does not offer warranties.
    New Star Heating & Cooling offers the following services: Heating and Cooling Repairs, Service, Maintenance, System Replacements, System Upgrades, New Installations, Heat Load Calculations, Indoor Air Quality, UV Light, Duct Installation and Duct Replacement.
    Duct Cleaning

    Contact information

    3680 Cypress Drive, Little River, SC 29566

    NewStarHVAC.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 3:00 PM