What a great experience! Justin and his team were on time, made sure that our home was kept clean during the install process, and they were very accurate on the amount of time it would take to replace the old system. The new system is working great and what a difference from the old one. Longbay Heating and Cooling did everything they said they were going to do, which in today's business service world is an accomplishment by its self. We highly recommend them and will definitely be using them for our annual checkups and maintenance.
Description of Work: Complete heat pump replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
He was very professional and took extra time with us to explain how the system and thermostat worked.
Description of Work: HVAC Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Janice S.
04/2018
5.0
heating & air conditioning/hvac
+ -1 more
They worked all afternoon in extreme heat in the attic of the garage to install the feature that is up there as another service member installed the outdoor unit. There work was well done and clean. We are very please with our system.
Description of Work: They installed our complete HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jan S.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
They scheduled the service for Saturday morning, they arrived on time, worked even though it's been so terribly hot, installed the new equipment, and had the air cooling in a very timely manner.
Description of Work: Complete mechanical replacement of our HVAC system. When our system failed, Mr. Kelly did trouble shooting and found our unit in our attic had leaked coolant and frozen up. He was able to charge it with coolant to get it working until the full replacement could be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Salvatore L.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Justin and his team were professional and did the work carefully and quickly. I would recommend this company to anyone I know. They were clean and did not leave a mess. Justin explained everything and also took care of the product registration for me.
Description of Work: I had a complete HVAC system replaced, both inside and outside unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan W.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
This is our vacation home and Justin worked with us to coordinate the installation at a time when we would be in South Carolina. All of the equipment was ordered and arrived on time. It is a very dependable company and very professional. It was a pleasure dealing with Long Bay. We would definitely recommend them to others.
Description of Work: We needed a new air conditioner inside and outside of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Pam N.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Long Bay was prompt and professional and explained everything that was done. The charge for servicing our heating and air was very reasonable.
Description of Work: Heating and air maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edna L.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Work was handled very smoothly and to our complete satisfaction.
Description of Work: Repair Heat Pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie H.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very professional. Came out and did the job as described. No surprise prices and no trying to upsell. Just felt they were looking out for what's best for my home. Would definitely recommend and use them again.
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Service Categories
Heating and Air Conditioning
FAQ
Long Bay Heating & Cooling LLC is currently rated 5 overall out of 5.
Yes, Long Bay Heating & Cooling LLC offers free project estimates.
No, Long Bay Heating & Cooling LLC does not offer eco-friendly accreditations.
No, Long Bay Heating & Cooling LLC does not offer a senior discount.
No, Long Bay Heating & Cooling LLC does not offer emergency services.
Yes, Long Bay Heating & Cooling LLC offers warranties.