Aqua Doc Waterproofing LLC

MOLD! No homeowner wants this word associated with their house, but I had it all over. Not wanting to delay solving a mold issue I posted on Angie. Kevin from Aqua Doc called the quickly and within two days, he assessed the problem and gave a great quote! The crew was very prompt and professional and paid very close attention to details. I would like to give a special shout out to Kevin Ratcliffe who stayed throughout and made sure the job was done. I would definitely recommend!

I wanted to share our recent experience with Aqua Doc. After getting a rather expensive estimate from another company, we spoke with Mike at Aqua Doc and immediately felt it was the right fit. He was very professional and walked us through every step of the process to remove the mold and repair the damaged areas around the base of our windows and baseboards. We hadn't realized the full extent of the damage until their inspection, which was incredibly thorough. Art and his crew came in, set up air filtration systems to ensure safety, and got to work efficiently and carefully. Their professionalism, transparency, and attention to detail made a stressful situation much easier to manage. Aqua Doc exceeded our expectations, and we highly recommend them to anyone dealing with mold issues or structural damage.

We had a wet crawlspace when trying to sell our house and it came up on the home inspection. We called AquaDoc and Mike the owner came out to take a look at it for us. He was extremely professional and knowledgeable. He walked us through what needed to be done and solved our problem and we sold our house. Thank you to Mike and his crew. Highly recommend for any water or mold issues.

I Here’s a polished, positive review you could use for AquaDoc’s crawl space encapsulation service: --- ⭐⭐⭐⭐⭐ We recently had AquaDoc encapsulate our crawl space, and the results are incredible! From start to finish, the team was professional, knowledgeable, and friendly. They explained every step of the process and answered all of our questions so we knew exactly what to expect. The work was done on time, with great attention to detail, and the transformation is night and day — our crawl space is now clean, dry, and well-protected.

Top notch. Very professional.

Terrible service Mike is a houdini owner promises you the world and then disappears its been 2.5 years now and my problem still exists he had even yelled at one of his workers in front of me to show him where the water was coming from and still coming from....I see their are people experiencing the same issues with Houdini. I've given up on him and so should everyone who comes into contact with him.

I am very disappointed in the services rendered from Guru Waterproofing LLC. I contacted them to install a French drain in my backyard between the days of 1/5/24 and 1/6/24. I was quoted $2500 and signed a contract that included a warranty on their work. However, was contacted during the job that they needed an extra $800 because they encountered concrete during the dig, which I paid because I wanted the job to be done right. I understand that was not worded in my original contract, but I would still like a refund for the original $2500 due to the fact that the job was done incorrectly, or they need to come back and properly fix the drain system. In addition to the job being done incorrectly, they damaged my property. They broke 3 sprinkler heads – that I know of, and pipes for the particular section of the sprinkler system in the backyard when they dug for the drain, which is totally unacceptable. They did not contact me at all during the job to advise me that they hit a road block (the sprinkler system) and I feel the job was rushed. What I feel would be a fair resolution is one of the two options 1. A refund on the original agreed amount of $2500 or 2. the company comes back and fixes the mistake as I am still experiencing flooding in my backyard as per the warranty on the contract that I signed. I have tried contacting the company 8 times via phone call and text since the job was completed and was only answered one time by the owner who promised he would come by to fix it and never did. He never answered my last 3 calls when I been trying to tell him about them damaging my sprinklers. I am deeply disappointed in the services rendered, and lack of communication. I am hoping for a refund or the job being fixed as soon as possible seeing as this job was paid for in January 2024 and it is now May 2024. Thank you.

I have been trying to give Mike every opportunity to come out and correct the work (for years) but never shows up, gives me an excuse right when he suppose to be onsite to correct the issue. I mean how do you call yourself a water proofer when the job was done incorrectly to begin with? The water backs up and then floods my sunroom. The water cant go anywhere so what does he do rather then resolve this? Keeps telling me he's gonna show up, but when he is supposed to I'll call and text and then I'll get a response back oh I cant do that today personally, oh sorry we got behind on another job, or my trucks in the shop, or my moms in the hospital, my moms being moved to another hospital, or better yet doesn't answer calls or texts at all. Your life isn't my business, I paid you to do a job that you claim has a 2-Owner warranty and you tell me you put me on the schedule over but then don't show up, after I've give you so many chances. Also I looked up his contractors license, its expired and he never renewed it. His last chance was to show up today, (as he said he would) he ignored my calls and texts. So now I'll be filing a complaint with the NJ consumer Affairs office. Do not do business With Him.

I could give zero stars I would First off the owner comes in and is professional sweet talker and I went with him believing he'd fix issue this is now 2 years later and he hasn't .What APPEARED TO BE GREAT JOB by his staff turned into nightmare. (BECAUSE MIKE DOES ZERO WORK AND ISNT EVEN PRESENT TO GUIDE THEM) his staff is bunch of hard working friendly guys but did a incomplete job basically because Mike didn't inform them about an entire wall they didn't drill during the installation of my French drain!!!..so the flooding has continued pics will follow plus a pvc pipe is cracked outside that he pointed out to his worker 6 months later but the worker told Mike I just want trouble ?? So mike actually yelled at him in front of me stating the leak is right there!!.can you believe this???Mike will write back some non sense on this page please dont believe a word that comes out of his mouth.I'm under warranty and he doesnt call or text back for months at time.and good luck if you can reach him and if you read on some of the other sites I'm not the only one he ghosts after he receives his money or hell say hes coming and is a no call no show maybe 25 times now have texts to back this up also...save your self some heartache and stress and find another company nearby or ask around before you get sucked in by someone who can't keep a promise o cannot keep to a warranty !..all 3 photos are this man's work 1 showing the water coming from underneath the drain sheet and the other 2 coming from the wall he never pointed out to his workers whom I believe over this unprofessional owner!...Like I said if I could zero stars or negative stars I would....feel bad for his workers who were hard working !!!!

If you hire this company, make sure that you check their work and that you check areas that they were not even supposed to touch. One of my walls was cut into with a saw and when they noticed that they were not supposed to touch that wall they just left it and did not say anything to anybody. The foreman decided that something needed to change from what was agreed upon and did not consult with me before they changed it. One of my baseboard heaters started leaking after they worked in my basement. I notified him of this problem, and he told me that he was going to send someone to look at it. Over a week later no one had come, and I had to get a plumber of my own because his crew could not come look at it. He has told me repeatedly that he will reimburse me for the plumber, and just about two months later, I am still waiting for this money. I hope I do not get this runaround if I have to call on them for the warranty. So, I pray the French drain does what it is supposed to do. > Company owner Michael G. reached out to me and on August 9th we reached a mutually acceptable solution to the outstanding reimbursement of the plumber's bill.

Michael was very helpful & Reliable. His staff was top notch! The Job was completed in sufficient time in a professional manner. A+

I am extremely pleased with my basement waterproofing job. Michael walked me through the process thoroughly and had a keen eye for detail - fixing a blocked drain and rerouting my sump pump outflow in addition to the primary job of waterproofing the perimeter of the basement. The job was done lightning fast - within 48 hours of our initial consultation. I highly recommend Guru Waterproofing!

they did great!

excellent crafsmanship.

Guru Waterproofing did a great job in creating a basement drainage system and installing a new electrical sump pump with a battery backup system should the power go out. They were professional, cleaned up the debris. All in one day. I would highly recommend Guru.

Follow up customer service was disappointing.

Guru waterproofing was thousands of dollars less than other competing company’s and the crew banged out a two day job in one day. I would highly recommend this company.

Did not finish project professionally. promised to make needed corrections but never returned or answered my calls.

The owner is very helpful and knowledgeable about the project of waterproofing

I have to report how happy we were with Guru. We had french drains and an outdoor sump pump installed and all aspects went smoothly. When they left, you would never even know they were there. They had to dig up much of the yard, but they cut the grass back neatly and then replaced it exactly as it was and they also worked around the current landscaping. The work was also done quickly and professionally. Mike and his workers followed up as the job progressed. The electrician that came out was also wonderful! I would recommend them for any service they provide, as the company can be trusted and that is hard to find!

10 Stars Not only was the work done as promised for the amount promised (no hidden fees) but the owners customer service, which I consider extremely important was 10 Stars

Itâ s great to deal directly with the owner ! Extremely knowledgeable!

I had a crawl space excavated out by Guru Waterproofing. Mike did an amazing job right from planning with the structural engineer and obtaining the permit from township. This was a big project where they had to underpin the foundation without compromising the building structure. His crew were very professional and knew their trade well. Right from digging, underpinning and to setting up the form for concrete, all the steps were carefully followed and passed all the inspections. I would highly recommend Guru Waterproofing for their outstanding job with in the budget.

They installed french drains in my back yard that retained water due to clay soil. I had other companies submit estimates but guru estimate was cheaper but that wasnt why i chose them. The companies submitted there individual plan to solve the problem, i didnt think they would work that well. Guru plan made the most sense to me from my research into french drains. Time and several rain storms later it definitely worked the way i thought, i have a dry yard.

Guru waterproofing worked on my waterfront property basement to install their french drain tile system prior to I finishing the basement. Michael who was my first point of contact was very proactive, gave me right advice, brought his crew and finished the whole job in a day. Good price, good job and great to work with, highly recommended