Reviews
3.310 Reviews
Showing 1-10 of 10 reviews
Mary Y.
03/2016
internet service
 + -1 moreunknown
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Christopher R.
06/2015
internet service
 + -1 moreIt took almost a week to get a call returned but the issue was resolved. At least for now. Their service has shown to be erratic over the last few months and you really don't get your money's worth.
Description of Work: Called customer technical support due to slow internet speeds and random outages.
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Watson F.
12/2014
internet service
 + -1 moreUsed their internet service for about a year and canceled due to multiple outages that ranged from a few hours to days as well as my VPN was constantly disconnecting. Switched to another provider and have had no outages or VPN disconnections. Also found out that when you cancel you have to pay for the entire month as they do not prorate their charges. Although Lexington has limited options for internet service, Windstream should be your last choice.
Description of Work: Internet service provider
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$75
Pamela H.
10/2014
internet service
 + -1 morewindstream communications for internet is horrible. Constant outage and poor response to problem
Description of Work: .
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Gina P.
06/2014
internet service
 + -1 moreunknown
Description of Work: Too many people I checked with had problems with Windstream service, i.e. interruption of service during storms, difficulty getting service person to respond.
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Cynthia K.
06/2014
internet service
 + -1 moreTechnician was on time and the service call didn't take long at all and our wi-fi service was restored without issue.
Description of Work: Replaced wireless wi-fi router which had stopped working with a new one.
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Yes, I recommend this pro
Mitchell L.
06/2013
internet service, landline phone service
 + 0 moreI'm pretty unhappy with them because they bill me too high. The billing is very poor. They told me its 99 dollar a month but I'm billed 160 dollars the cheapest a month.
Description of Work: Windstream Communications provides my internet and telephone.
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$160
Kelly H.
04/2013
internet service
 + -1 moreThe story has a happy ending - so far. I'll update the review if that changes.
Description of Work: I signed up for internet and home phone with windstream. Went to the Windstream store, worked with Maria - who was super. Set up everything, scheduled everything, called to make sure all was going well. Great. Technician called the morning of the appointment to tell me he would be there about 15 minutes earlier than scheduled. Kind person, didn't smell (don't laugh, sometimes that's tough), looked good, easy to understand.... Took him 30 minutes (max) to set everything up - including my online account. Great. Their pricing is reasonable - however, the equipment that you can buy from them, is quite high. Convenient that they have it, but it's too pricy. They can do better.
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Yes, I recommend this pro
$100
tracey S.
06/2012
internet service
 + -1 moreI am a heart patient and I needed 911 capability besides the cell phone since it doesnt have a magic button, so I decided to get a reg phone installed for the cheapest price available. They installed the line for free and I pay 12.95 for the 911 service and 800 calls for whatever, I can receive unlimited calls. It is best vaule for the price!!
Description of Work: Needed a phone line installed just to have 911 capability and 800 capability. They were very professional and they could not add it right away they had to go 1/4 mile down the street to fix a problem in order for me to receive this service. They were nice and friendly, and knew their stuff!!
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Yes, I recommend this pro
$12.95
Roland T.
03/2012
internet service
 + -1 moreThey are a little expensive but they have the NFL package.
Description of Work: They provide tv, internet, and phone services.
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Yes, I recommend this pro
Contact information
5135 Sunset Blvd Ste J, Lexington, SC 29072
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
Phone Service - Landline
FAQ
Windstream Communications is currently rated 3.3 overall out of 5.
No, Windstream Communications does not offer free project estimates.
No, Windstream Communications does not offer eco-friendly accreditations.
No, Windstream Communications does not offer a senior discount.
No, Windstream Communications does not offer emergency services.
No, Windstream Communications does not offer warranties.
Contact information
5135 Sunset Blvd Ste J, Lexington, SC 29072