Killman Heating & Air

In 2021 we hired Killman to replace our upstairs AC unit. Within several months the unit was not working. When we called Killman for a service charge on the newly installed unit, they told us they were too busy to come out and we should call another company. We were shocked that they would not stand by their work. When I wrote a review on Google that reflected their lack of customer service the owner called my 90 year old mother ranting about the Google review and harassed and scared her so much she asked me to remove the review. Because she was upset and in tears as a result of his phone call, I removed it. (During his phone call he never offer to repair his work - his only concern was the Google review.) We then called another company to come out and fix it (they came within a day by the way). They told us the unit was not installed properly and not installed to code, so it kept tripping the breaker and the compressor was shot. The compressor was replaced at a big cost to us. And we have had intermittent problems with the unit ever since the install. Now it is not working AGAIN and the HVAC company who came out told us the because the unit was improperly installed, the unit keeps failing in all different ways so a replacement is the best option. In looking at this company's Google reviews you would think they walked on water, but in our experience of being harassed to remove a bad review, it's not surprising. I would recommend you avoid this company at all costs.

It has been just over a year and I typically don't write reviews but this one deserves my time. I replaced both HVAC units, replaced all existing duct work, added two returns for better air flow on the upper level, installed additional vents in three existing rooms, and added an additional unit to a detached garage. I was impressed, Killman Heating & Air did everything they promised and in two days beating their time projection! They are true professionals that live within our community and take great pride in their work. I had a small problem with one of the units approximately seven months after installation and when I called for repair their accommodation to my problem was stellar. Their Immediate concern, care, attention and response time was extraordinary. Although it will be quite sometime before I am in need of HVAC work these people need to be recognized and will be recommend by me!

Another great job. They were on time, professional and didn’t price gouge me on a new filter which I could have bought on and Amazon and installed myself if price was not compatible. Highly recommend this family owned business. They installed 5 ton heat pump 3 years ago and still great service

Adam was on time, professional and explained exactly what he was doing for the annual cleaning and inspection Killman’s had installed 2 years earlier. Didn’t try to force the sale of filters or anything else. Will continue to use and recommend this local family owned company.

They were on time, neat and courteous. Great experience.

The initial installation in the summer, was to put in a new 4 ton unit. The price was fair. Most importantly, they were timely. They were able to get us back cooling down and the house cooled off, the same day.

We received excellent service and the work was great. We would recommend Killman to anyone.

Highly recommend this family owned business built on hard work ethics and Christian faith. Being family run their technician are not on commission and didn't try to over sale or fix something not broke like duct work. Our 14 year system was costing more to repair and time to replace. Installed a 4 ton 14 seer Trane heat pump Andy Killman the owner and his son, along with a couple others showed up on time and extremely polite and helpful.

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The Killman's were professional and timely. Mr Killman kept me updated on the process along the way and they performed all quoted work. I especially liked that Killman provided me with several options with different price points that met my budget.

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Fabulous! They arrived on time and were finished before their estimated deadline!

They were professional and courteous. I can't say enough about how great they were to work with. They came right out when I called and installed our unit in just a few days. Awesome!

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This is a family owned and run company and the pride in their work and friendly service are evidence of their commitment to long term success. We will certainly call them again if we need HVAC service in the future. Our upstairs unit needed to be replaced. We had an estimate from another local company but called Killman for another estimate because of recommendations from two neighbors in our neighborhood. We chose them because their price was lower on a 3.5 ton Trane (vs an inappropriately small 2.5 ton equally reputable brand offered by his competitor) and the worker who wrote the estimate, the owner's son, was very knowledgeable and friendly. He offered to repair our unit for < $1000, but I insisted on a complete replacement since our old unit had well-known issues that would probably result in failure again in the near future. They came out when they said they would (quickly thank goodness as the days were 100F), cleaned up after themselves, and the unit appears to be properly installed (it keeps the upstairs cool). Given the friendly and reliable service, the price, and the number of options they offered, I will recommend Killman to friends, family and neighbors when they need HVAC service.

I like to support local businesses whenever I can. Killman Heating and Air is one such business which has consistently provided me with excellent service for over ten years. I wouldn't consider hiring anyone else to work on my heating and air systems. This is a family run business whose staff are honest, reliable, professional and very personable. I enjoy doing business with them and highly recommend them to others. These are folks who have a great work ethic and really do care about customer satisfaction. They show up when they say they will and if they are running late or sometimes early, they will call to let me know. As a customer I appreciate that. If you hire them to do some work, I think you'll be very satisfied.

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