Andy On Call
About us
Locally owned and operated franchise serving Lexington and Richland Counties since 2001. A+ BBB Rating
Business highlights
Services we offer
& electrical., Handymen, carpentry, ceramic tile, decks, drywall, maintenance & repair, painting, plumbing, remodeling kitchen & bath, vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
8% | ||
3% | ||
6% | ||
8% |
They send someone 6 hours later, who could not fix it.....someone came back the following morning and could
not fix it either..... The 3rd "master plumber" came out 4 hours later and fixed it....costwas high.
"We looked at the job on May 14, 2014 and informed customer that we could not do the job."
It was terrible. The first guy that came which was probably four months ago, he came to do some light repair work. It worked for a day and then it died. And, then I called Andy On Call because they left me a card and he did some minor stuff and when he left it didn't work. He charged me, you know when you have like a two-storey home and there is gutters going through one, and then gutters going through another there is a small spout that leads the upper into the lower, maybe 12 inches, maybe 10 inches and he charged me $80, he wouldn't take the coupon. And, I have problems with my front gutters which is the reason why I called them and he said, "I can't do that, call a landscaper" which is fine, but all he did was saw off the front leaders from the gutters that went from my farm house and he cut them off, so water, when it rains, just went straight into the ground.
I had a door, I wanted him to look at, a bedroom closet door and he said he could measure it which she did and he wanted me to pre-pay him for the door? And, I told them, "No." And he said, "Well, I'll call you back in three days and never did. So, Andy On Call could have been the guy that they sent out but the other guy didn't do anything either.
They charged me $80 to prepare the 6-foot 6-inch thing, all it has to do was re-screw it, but I couldn't go up to do it and then when I gave him the coupon, Andy On Call he said, "I'm just getting paid to do the job", and he wouldn't take coupon.
I'm not happy with them and I will never call them again. But, I don't want to trash a company based on one person.
Quality was poor. He was late.
The people in the office were very considerate. They were very nice. They called me and told me when they were coming. They were professional.
I don't want to hurt the company. And, when I asked him about the closet on the doors, he said, "Do you have a tape measure? Oh my, you're a handyman, you don't have a tape measure? so, I got him one. He said it was an 8 x 8 rather than a 6 x 6, I don't know, but it's like on that frame and he wanted me to pre-pay for the door and I wouldn't do it.
"We charged $80. We have a minimum service charge of $85."
He provided me with the cost of labor, I agreed and work was started immediately.
When finished Alvin cleaned up and there was no debris left onsite.The work was perfect.
Cost might be a little high, but the convenience of immediate reply and completion is valuable.
Licensing
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