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BURNS FORD

Auto Service, Auto Sales,

About us

Burns Ford is open Monday thru Saturday and conveniently located 19 miles from I-485 near Charlotte, NC...Rock Hill, SC..Monroe, NC...Camden, SC..Columbia, SC. If you are not near us; do not worry Burns Ford ship cars and parts world wide. We have a Ford Service Center staffed with Ford Master Techs to service your Ford auto's as well as Ford Diesel models. Burns Ford also services various other domestic model cars and trucks. Our Ford Parts Department offers a vast in stock parts center with next day service on most Ford items not in stock. Burns Ford is a Ford Franchise Dealer offering the complete line up of Ford Cars & Trucks with "Upfront Discount Pricing" and No Hassle Purchase Process...with full financing available thru Ford Credit and many other banks. Burns Ford Offers auto loans for personal and business as well as credit challenged customers and First Time Buyers

Business highlights

32 years of experience

Services we offer

New Ford Car, Trucks and Crossover Vehicle Sales up to Medium Duty Pre Owned Car and Truck sales of all makes and models including motorcycles and boats. Full Ford Parts Department Full Ford Service Department all model years up to Medium Duty Trucks Burns Ford Service also services and maintains most all domestic models as well as some import models...contact a service advisor to see if we service your non Ford brand

Services we don't offer

Exotic Import Service Heavy Duty Truck Service

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-12 of 12 reviews
Richard N.
Mar 2017
5.0
Auto Service
Yes, I recommend this pro
.

Shirley W.
Jan 2017
5.0
Auto Sales
Yes, I recommend this pro
They have always been top notch and professional.

Shirley W.
Jan 2017
5.0
Auto Sales
Yes, I recommend this pro
Levi Jones was excellent to work with during sales process.

Nora I.
Jun 2016
5.0
Auto Service, Auto Sales
Yes, I recommend this pro
unknown

Charles D.
Mar 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Arthur H.
Jan 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

PHILLIP I.
Jun 2015
5.0
Auto Service
Yes, I recommend this pro
$650
Burns Ford is hands down the best dealership I've ever worked with. I bought my truck in Monroe, NC and used the dealership there three times on two of my vehicles. It was a very poor experience. Burns Ford on the other hand has worked on my vehicles many times now. Mostly for routine preventive maintenance work and once for a major situation. Each time their professionalism and honest down home courtesy has been refreshing. On my major repair, they even flew in an expert from Ford to help remedy the issue. I bought my better half a new SUV last year and never thought about going anywhere else. Cheers Burns Ford!

Arthur H.
Aug 2014
5.0
Auto Sales
Yes, I recommend this pro
6 inch Lift kit Rough Country,
33 inch tires ( new ) Nitto Grapplers M/T
Monster energy Rims
Oil Lube change


Gordon H.
Sep 2013
5.0
Auto Service
Yes, I recommend this pro
This shop is very understanding and accommodating.
Although they could not duplicate the problem I complained about they explained that there was no need to worry because it would be covered by the five year warranty and if it reoccurred to come back and they would address it again. They provided me a free loaner car since they had to keep the car long enough to drive it to see if the shifting was faulty. This shop is really really great and know their stuff. I am glad there are people around like them. It is hard to believe that they declined to charge me a cent for their services. If I have any problems in the future I will get to them as soon as I can.

Richard N.
Apr 2013
5.0
Auto Service
Yes, I recommend this pro
$140
Burns Ford are you usually on time when you schedule an appointment, they get your car in and out pretty quickly, they are reasonably priced, the people there are friendly and helpful.

PHILLIP I.
Feb 2013
5.0
Auto Service
Yes, I recommend this pro
$6,800
I had a great experience with Burns Ford service department. When they replaced any engine for me, we had some issues related to the computer coding something they couldn't figure out. They took extraordinary interest in making sure they corrected the issue at no additional expense to me. They provided transportation for me while they flew in a Ford engineer to assist with the problem.Ultimately all was resolved and I'm certainly well satisfied with the result and their level of customer service.
Response from BURNS FORD
"Thank you for allowing us to help with your enigine replacement. We do pride ourself giving every customer total satisfaction. And thank you for taking time to give us a unbiased review. Burns Ford in Lancaster, SC"

Richard N.
May 2012
5.0
Auto Service
Yes, I recommend this pro
I have never bought a car but I have used them for car maintenance and they have been excellent. I did not have to spend anything because my car was still under maintenance warranty. It wasn't free because I paid upfront when I bought my Lincoln and I had a service policy to service my car for five years. They just change the oil, check all the fluids, rotate the tires, they check all the brakes and check the levels of all the functions and give their ratings. They give me a printed out page that has all the ratings on it so if one has to buy a new car or do some maintenance it would help. I would recommend them. The first time that I called them, I had a dead battery and it was about two miles from where my house was; my car was dead. The service manager drove in his truck, picked me up went up, jump started the car and followed me down to the dealership. I can't say anything about their price because I never had to spend a penny with them yet. The battery was replaced for free because that was under warranty
Response from BURNS FORD
"Thank you Member for allowing Burns Ford be of service. We strive and are commited to satisfying all of our customers in Service or Sales. You do not have to purchase a car from us to get our excellent service. We are glad to attempt to help anyone with any make or model. Thanks again and call on Burns Ford whenever we are needed."

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

BURNS FORD is currently rated 5.0 overall out of 5.

Monday: 7:30 AM - 7:00 PM Tuesday: 7:30 AM - 7:00 PM Wednesday: 7:30 AM - 7:00 PM Thursday: 7:30 AM - 7:00 PM Friday: 7:30 AM - 7:00 PM Saturday: 8:00 AM - 6:00 PM Sunday: Closed

BURNS FORD accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

No, BURNS FORD does not offer free project estimates.

Yes, BURNS FORD offers eco-friendly accreditations.

No, BURNS FORD does not offer a senior discount.

No, BURNS FORD does not offer emergency services.

No, BURNS FORD does not offer warranties.

BURNS FORD offers the following services: New Ford Car, Trucks and Crossover Vehicle Sales up to Medium Duty Pre Owned Car and Truck sales of all makes and models including motorcycles and boats. Full Ford Parts Department Full Ford Service Department all model years up to Medium Duty Trucks Burns Ford Service also services and maintains most all domestic models as well as some import models...contact a service advisor to see if we service your non Ford brand

Exotic Import Service Heavy Duty Truck Service