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TriCo Exteriors
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Carpentry Framing - Install,
About us
We are the "Low Country's" premiere, full service roofing company. We are proud to announce that in Oct 2013 we completed our 40,000th roofing project. We are family owned and operated since opening in 1973. We are a Master Elite Roofing Contractor and Recipient of the GAF Presidents Club award. We specialize in residential and commercial roofing. We handle new construction, re-roofing and repairs. Our products and services include, but are not limited to the following, Shingle Roofing, Metal Roofing, Slate Roofing, Flat Roofing, Siding, Doors & Windows, Waterproofing (Roof and deck) Additional Contact name - Travis Hawkins. Additional Email - [email protected]. Award winning.
Business highlights
Emergency services offered
52 years of experience
Services we offer
Residential & commercial roofing, flat, gutters, metal, shingles, siding & gutters, skylights, slate, window repairs.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6187 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 7% | ||
| 2% | ||
| 4% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 187 reviews
Joseph M.
Mar 2021
very professional, much better job than the last time I had to re-roof with another company. They found some issues with improper work from prior roofer 17 years ago.
Response from TriCo Exteriors
"Thank you so much for your kind review. We take strides daily in an effort to provide you and all of our customers the best possible experience."
John G.
Nov 2019
They missed dormer areas and removed copper without permission and never finished flashing
Kelly Q.
Sep 2019
Butch with Tri County Roofing inspected our roof and made repairs. He gave us an honest and accurate report as to the condition of our roof. I really like that he took pictures of the roof and showed us the areas of concern. I will definitely use Tri County Roofing again for our roofing needs.
Woodrow B.
Mar 2018
good, except for callback for kick-out flashing required by lender
Tim B.
Mar 2018
It was an amazing experience. They brought a large crew of workers who remove all the old shingles down to the bare wood. They replaced 8 sheets of plywood on the roof and had the entire new roof installed THE SAME DAY. I was really impressed!!!
Edward R.
Nov 2017
After the estimate, they came back to me and said the rotted soffit was more extensive and we agreed to an additional $450 to fix it all. After they spent an afternoon working I came to check out what was done and I didn't think they had finished. When they didn't come back or call me, I called their office and then the roofer I met with. Left messages but no one got back to me. Until they wanted to get paid. I emailed them about the lack of customer service and got no response. They threatened me with a lien on my property if I didn't pay up. We settled on a $150 discount.
Mary C.
Oct 2017
Excellent! They were extremely professional, with the right tools and ladders. Matthew and Victor arrived on time and were able to complete the work fairly quickly. Would definitely use them again.
Christian C.
Sep 2017
.
John G.
Sep 2017
Specific directions were given on flashing chimney and dormers. This is historic structure. They sent crew over without giving directions that ripped out all copper flashing. Matthew Clark then called to inform me they couldn't save the copper and I would have to pay extra for them to re-flash. I didn't agree so they replaced some old flashing and added new where it was too torn up. He should have called before if there was a problem. Not after. Then he left it and finished the roofing except for one for dormer that he forgot to add to the overall price. Then he sent this bull dog guy named Shannon over to twist my arm into paying. Bottom line was they would send someone over to mortar in the flashing and have been giving me run around ever since. Total nightmare
Karen N.
Aug 2017
Aweful! We had to take them to court.
Response from TriCo Exteriors
"Thank you for sharing you thoughts. While negative feedback is painful, it also provides us the opportunity to grow. For your privacy we choose not to discuss the details your lawsuit and how our company was involved. Based on the feedback you provided during one of our meetings, however, we understand that we were the only company of the multiple ones involved that responded to your calls and attempted to identify and resolve the issues over the two year period. We trust that this proves our desire to provide excellent customer experience and a quality product for each of our clients. We wish you the very best in the future."
Susan D.
Jul 2017
Job was well done.
Patricia P.
Jul 2017
Very well!
Mrs W.
Jun 2017
I signed the work contract in February and the work was not done until mid April. Since I am an absentee landlord, I requested pictures of the work once it was completed. I did not receive the pictures until mid June.
Martin K.
May 2017
They did a good job. Done in just one day. Good cleanup, too!
Doug F.
May 2017
It took 3 months to get the job done but some areas of flashing had to be redone.
Joyce S.
Apr 2017
They did a really good job on our roof. They did the job in a timely manner and it looks really good. There was an incident with them breaking a piece off my gate, but they replaced it with no problems.
Barbara C.
Apr 2017
No more leaks. Did the job by taking off roofing and paper, and replacing plywood underneath as well as new paper and roofing. Would have been nice to have a better color match, but not a huge issue. Good work and prompt, but for 4 hours work it seemed very expensive.
William S.
Mar 2017
It went well.
Fran Z.
Mar 2017
unknown
Keith H.
Feb 2017
When they did a repair on my roof knowing that I was not going to climb up on my roof, I think what they should of done was take before and after pictures. I asked them to come out, they came out and did the repair. I didn't even know they came out to do the repair. They did go ahead and inspect other areas that I had a problem with to see if they had problems there as well, which they said they did not. The big short coming was the fact that the did not show me photos of before and after. I would use them again provided they show me photos of before and after.
Terri S.
Dec 2016
It was replaced in one day. And boards were replaced as well. Then we had the hurricane and I had no problem! That's the true test of quality!
Brian O.
Nov 2016
Excellent. I could not be happier with the work that Tri-County did for us. In the six months since the roof was completed we've had a Tropical Depression and a Hurricane hit us and I'm very pleased to say that not a single shingle was knocked out of place. The roof looks perfect as the day they installed it and we've not had any issues with water penetration which was an issue for us with the prior roof. All of the Tri-County staff were very professional and a pleasure to deal with from the initial sales & site survey people (JJ & Sean) to the actual install team (Jose & co). I can honestly say that my yard was cleaner after they left than before - that's how good they cleaned up after the job! I would highly recommend Tri-County Roofing.
Valerie K.
Sep 2016
.
Elizabeth N.
Aug 2016
Excellent!!!
Annette H.
Jul 2016
unknown
Licensing
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FAQ
TriCo Exteriors is currently rated 4.6 overall out of 5.
TriCo Exteriors accepts the following forms of payment: CreditCard
Yes, TriCo Exteriors offers free project estimates.
No, TriCo Exteriors does not offer eco-friendly accreditations.
No, TriCo Exteriors does not offer a senior discount.
Yes, TriCo Exteriors offers emergency services.
No, TriCo Exteriors does not offer warranties.