Bree-Z-Clean
About us
Same two people, scheduled Cleaning Appts. Provide all Supplies. Accept cash or check at time of service. We clean Residential, Commercial, & Offices. Liscensed , Bonded. & Insured.
Business highlights
19 years of experience
Services we offer
Office & Commercial Cleaning., Residential
Amenities
Free Estimates
Yes
Reviews
4.742 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
5% | ||
0% | ||
2% | ||
5% |
Showing 1-25 of 42 reviews
Tracy P.
Aug 2021
I hired Amy and one of her mediocre helpers to deep clean a house we bought in Mount Pleasant. She was recommended by my realtor, so in deference to her, I cancelled another REPUTABLE company to use Bree Z Clean. My husband and I wanted this company to use green products because we have pets and it's more environmentally safe. She told our realtor that her idea of "green" was using Pine Sol. That should have been a 'red flag' that she wasn't up to par with what we wanted for our home, but we were so swamped with other things, I decided to go ahead with Bree Z Clean. Amy, the owner, arrived late and when I specified that I wanted certain things cleaned, she told me she wouldn't do them. I wanted everything cleaned including grout, cabinets inside and out, floors, etc, basically to sanitize the house post COVID. She balked at everything I asked her to do. The entire time they were at our home Amy talked very loudly to her co-worker, explaining how to clean and she also called a number of her friends and 'shot the breeze' with them. She has a very loud voice and it was very un-nerving, not to mention obnoxious. Especially because she was in our house with us here unpacking from our cross-country move from Los Angeles AND our pets were terrified by her presence. My husband and I kept looking at each other like "can you believe how loud she is??" Another thing we asked of her was that she should be conscious that our pets had just moved across the country and were trying to get settled and we have cats, so we didn't want her to let them out because they are indoor cats. After this woman left, we saw that she had removed a panel (and didn't put it back) in our bathroom and our cats had escaped into the walls of our home. Also she left without saying she was done or good bye or thanks or anything. Very odd behavior to us. We immediately called her to tell her our cat was missing and why had she left the panel off and her response was "OH CRAP." Then she never followed up with us to make sure we found our cat and if he was safe. We finally coaxed our cat(s) out from under the wall in the bathroom and we were furious that Amy at Bree z clean was so flippant about him being gone. Especially after we had very specifically told her to make sure the cats were safe. The only "cleaning" Amy and her helper did was bring dust mops and dust the floors and cob webs. And since she left, I have found many cobwebs. When she was cleaning cob webs, she stepped up on my stove (to get one of those cobwebs) with her dirty sneakers on (and she's a big woman) and I was mortified that her filthy shoes were on our stove and our sink. And she didn't go back and wash it! ! I was so disgusted by her. We will never use her again. She charged us $300.00 for nothing. I have since had to hire another company to come in and clean. I won't ever hire this person who claims to have a legit cleaning business.
Response from Bree-Z-Clean
"I am understanding of the homeowners perspective. I do apologize for for making things worse as they were coming from a cross country moving experience. It was not an easy job for us either. They canceled the original date and rescheduled a move in service. Unfortunately, it was after all their items had been moved in. We tried our best to work around the cat situation along with 2 additional kittens, separated into a different room, that they were "cat sitting" for a neighbor. My employee was newer so we did communicate in the house in order to stay on task. I only use my phone when necessary & briefly. I do climb on things since I'm 5'3 . We used pine sol due to Federal standards during COVID. The bathtub panel fell off while I was sweeping. I tried to replace it & failed. Many of the homeowners comments stated are true. Sometimes personalities do not match well. We find jobs to be difficult sometimes too when things aren't "ready" for us to clean. Too many obstacles create aggravation for both parties involved. I am sorry I was not able to be humble enough & professional enough to not upset the client."
Cynthia L.
Mar 2017
They are doing an excellent job.
Teri D.
Feb 2017
Not super impressed. I am very peculiar. She was nice enough, but I was expecting to have an amazing job done. They did not wow me, that's for sure. She could have done a better job. I'm an service provider, I'm a designer. I believe you leave everything in better shape, than what you found it. The light fixture is in an certain angle, and not to place it back to the original angle. That is a neat service. She did not do a I bad job, if you just want your house clean. I am super peculiar. I hate that I had to adjust everything, and place a book on the wrong table. If I had a house full of boys, and didn't care. I live alone, and would like everything put back right. She didn't do a bad job, just not enough for me. She called me right away. You get one shot, otherwise I find it frustrating.
Fran L.
Oct 2016
Wonderful job! ?
Kathleen G.
Aug 2016
terrible showed up late workers dressed very unprofessional bathrooms were not cleaned properly missing items in my home.will never use this company again
BETTINA H.
Jun 2016
see above
Shelley H.
Jun 2016
unknown
Kim H.
May 2016
unknown
Mary H.
May 2016
unknown
Mary G.
Mar 2016
I have been using Bree-z-clean for over a year now very 2 weeks. I am very happy with their service especially since I now have the same team. There were a few hiccups when a couple of employees left but Amy was able to regroup and get some good new people. They are reliable and honest.
Robert B.
Oct 2015
Awesome
Cherie M.
Sep 2015
unknown
John C.
Aug 2015
Excellent. Very thorough and attentive
Molly H.
Aug 2015
unknown
Ronald S.
Aug 2015
unknown
Donna L.
Jul 2015
They were great. I had a big room that my step son lived in that hadn't been cleaned in probably five years so they helped me sort everything and gave it a deep clean. Their regular price is pretty steep.
Jeanie Y.
Jan 2015
As usual, my house was clean and everything was put back in order.
Michael M.
Jan 2015
fantastic !!! Another house cleaning service quoted me " at least 400..maybe more " for the same job done by these folks . Owner Amy Grannon was wonderful .
Lynette S.
Dec 2014
.
Lynette S.
Sep 2014
They did an excellent job and I would recommend them to anyone.
Joshua G.
Sep 2014
She is just a WONDERFUL person, as well as a great service provider. We have used her twice and plan on using her forever once we get settled into our new house. She and her crew have the PERFECT personality blend needed for house cleaning. What I mean is she is friendly, but doesn't talk your head off. She has an outstanding work ethic. She just doesn't mess around. She comes in, cleans her butt off, chats for a few and then off to the next house. Seriously, you can't go wrong using her.
Nathan K.
Aug 2014
It was ok. They didn’t listen to my instructions. I asked them not to vacuum but they did. I wanted to get the stuff done that I don’t normally do, like focus on the toilets, bathtub, dust the house, windows, and ceiling fans. I had to reschedule a couple of times and she was fine with that. I even left a note on what I wanted them to do.
Debra T.
Jul 2014
unknown
Jean B.
Jul 2014
unknown
Janice H.
Jul 2014
great job
Licensing
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FAQ
Bree-Z-Clean is currently rated 4.7 overall out of 5.
Yes, Bree-Z-Clean offers free project estimates.
No, Bree-Z-Clean does not offer eco-friendly accreditations.
No, Bree-Z-Clean does not offer a senior discount.
No, Bree-Z-Clean does not offer emergency services.
No, Bree-Z-Clean does not offer warranties.