Sun Dog Cat Moon

unknown

Found a cancerous mass and amputated my cat's tail with no complications during surgery or with healing process. Was very informed by vet and staff about the procedure.

I first took my dog here shortly after adopting him because he was lethargic. The veterinarian could not give me a clear explaination so instead sent me home with several medications... not exactly what I was expecting from the clinic that boasts homeopathic remedies. 
The one good suggestion that was made by the vet when discussing my diabetic cat is that I can purchase a glucose monitor calibrated for pets so that I can do a glucose curve at home.  This avoids inaccurate and unhelpful curves done at vet offices due to the stress.
Last month my dog had a horrible hot spot that grew from a minor irritation to an oozing sore in 2 days. I called in hopes of walking in with him because hot spots get worse very quickly.  The receptionist told me they were unable to see me and would not be able to make an appointment for at least 3 days!  Even after expressing the urgency, she didn't even put me on hold to ask the doctor.

Had prior care by Dr. Ruth. She was caring and comprehensive although quite $$$. My wife returned today to refill our dogs heart worm med. Was advised that they would have to do a complete physical and lab work before the med can be refilled. The staff is not pleasant and obviously trained that making money is the primary goal, not care of your pet.

HORRIBLE!
I rew the day I ever walked into this place! For a holistic practice, they LOVE drugs. My dog went in for a routine dental cleaning and ended up DEAD….AND they charged me $637.00 for the privilege. One suggestion for all: Do your own research and proceed with extreme caution before ever giving your pet Buneprenorphine for pain. It has serious and deadly side effects. For herbs or little accupuncture, this practice might be fine, but for any condition even slightly more serious, RUN- don’t walk- to another veterinary practice as FAST AS YOU CAN. You won’t be sorry and your furbaby will live to thank you for it!

Cat was having anxiety issues.

I am so shocked by my treatment at Sun Dog cat Moon that I have been speechless.
We have been going to Dr. Ruth since late in 2009, when she was still building her practice. In those days we had just 2 dogs and a cat, and later added another dog. We loved the hands on and personal attention by Dr. Ruth, and in those days, by Renata, her partner, who is very caring.
The business has turned into just that-another business. No longer were we getting any personal attention from Ruth,much to our dismay.
My final straw for this business came over Thanksgiving, when they were closed from Wednesday afternoon to Monday, with no covering vet. It seems like they close more often than other practices.
My cat seemed like he was getting some kind of upper respiratory infection and was not eating well or breathing well. I had to take him to another vet where I found out, 3 days later, he had lung cancer. Within 2 weeks he had died. I called Sun Dog Cat Moon's receptionist to ask about euthanizing my cat in her garden. Caroline, the receptionist was very indifferent ( she has always seemed bored and or uninterested in her job, in fact she never remembers who we are and we had 4 animals there as patients) , and I explained my sad story about my cat (who was very loved and treasured). She said that the doctor was busy but MAYBE she could call me back at the end of the day. Oh my god! I have a cat that is dying and maybe she can call me back? In any event, Caroline the horribly insensitive and compassion-less girl called me back and asked me-first off ' So you wanted information on putting your cat down?' I was fully speechless with this horribly insensitive remark, then I gathered my tongue and said ' I can't believe you could be so callous'! She did not say a word-no apology-and then said that they had been getting daily reports on my cat.
Are you kidding me???? And you did not even call or email me to see how I was???? Or if you could do anything?
I want and need a vet who cares about my animal family. I am so hurt by this experience, and am ashamed for Dr. RUTH. She never struck me before as such a callous and unfeeling person. I guess this is what happens when medicine turns into big business.

I am very particular about my pet's care. The veterinarian takes a great holistic approach to pet care. She takes excellent care of my dogs and I would highly recommend her.

I just moved to the area and brought in my German Shepherd for a follow-up on some issues that popped up prior to my move. One was a anal gland issue and the other allergies. Dr. Ruth did an examination of my pup and discussed some types of diet changes I could perform to help with both issues and the overall quality of my pets life. She was very friendly, easy to talk with and open. I very much enjoyed learning about non-medicinal ways to help my dog and cannot wait to try them and improve my dogs quality of life.

Their price was reasonable. It went good. We take our dogs in there, they get down in the ground, they liked to pick them up and they're in pain and they're laid out and they get down to the dog's level.

The price that they charge is very reasonable. They're very professional and very knowledgeable. Overall the service that they're providing me is excellent.

I think Sun Dog Cat Moon was very nice and they're very competent. I would recommend their veterinary service.

Dr. Ruth practices both East and West medicine. They are interested in the total wellness of the animals. I don't have any dislikes.

This is a holistic vet. There is one woman there and her name is Ruth Roberts. I will use them again in the future.

I had an elderly dog that was a patient for over a year with Dr. Roberts. During that time she was very helpful, compassionate and patient with me and my dog. Her staff is very friendly and helpful as well - small town office feel where you are part of a larger family. I would say the only thing to note is that you can wait for some time if things get backed up in the office. However, you are allotted the same time/attention as others before you - so take it for what you will. I usually planned to spend more time there knowing this and was willing to wait b/c of the service. Also, on the day my dog passed the staff was very helpful in sorting out the arrangements for him. I didn't really have to do anything and was very grateful.