GUTTER MAN
Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
7% | ||
0% | ||
2% | ||
0% |
I hired them to install gutters all around the house. The house is 1 1/2 stories and with previous additions is not just your typical box house, so there are a few trickier areas to put gutters to make sure everything drains correctly. I left where to put the downspout and such to them, since they should be the experts. They did the gutters in a timely manner and were very pleasant. I had wanted to some rain barrels at various downspouts and they had not arrived on time, so they did come back and do the rain barrels.
The HUGE problem has been with them standing by the work that they have done. One day when it was raining I was upstairs where I could see the gutters and the water was just sitting in the gutters, not flowing toward the downspouts, just filling up with more and more water- like they weren't properly sloping toward the downspout. With the latest massive down pouring of rain some gutters overflow and a downspout is in an inside corner so that all of the rain goes directly into the crawlspace under my house- which anyone with a crawlspace knows that is a huge moisture issue! Also, when they installed the rain barrels, they put the downspout directly into them and now all of the debris from the gutters is in the bottom of the rain barrels and I need to get a screw driver and disconnect the downspout and try and clean out the barrel so that it drains properly.
I had called and left a message for them regarding these issues and asked them to please come out and take a look. I did receive a call back and they said that they would try to come the following week, and they would call back and give me a specific day. They had asked if I had cleaned the gutters, which we have several times. Well, several weeks and 5 more phone calls and messages left by me and I have heard nothing from them at all! The professional thing to do would be to stand behind your work! Call someone back and come out and fix it. That is no way to run a business! Very disappointed and would not recommend them.
She returned my call on a Saturday, was there within 5 minutes of when she said she would on the Monday. Drew up a quote and 4 days later, all my gutter work was done.
The gutters look great. Very professional people. Price was almost identical to 2 other companies, but I felt she was the most professional of the 3, so I went with Gutter Man.
Thanks for the great work, keep up the great business practices!!!!!!!!
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