Angie's List is now Angi. Learn more

Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Premier Roofing LLC

Founded 2000 • With Angi since February 2010

4.4

(39) Verified Reviews

Business Details

Phone Number

Address

10 Oak Park Dr Ste B-1

Hilton Head Island, SC 29926

Description

Premier Roofing is a family owned business with 3 GENERATIONS of quality craftsmanship. We strive to help educate our customers and help them make the right decisions in protecting their home and its value. Our highly skilled roofing and carpentry teams handle the rest, including repair of wood rot and other damages that sometimes go unseen. During our jobs, we use small rubber tire trash trailers to prevent driveway damage. We also use magnets to collect any loose metal debris on the property. It is our guarantee to provide the best quality workmanship and job site clean-up possible. Please give us a call today....

Verified Reviews

A few reviews for this pro...
3.0

11/02/2018


Donald D.

Promptly, showed up to quote repair but over charged for repairs stating he would quote and give price break on other roof repairs. Has not gotten back to me or returned calls for over 3 weeks after being paid a lot of money for initial repairs.

Description of Work
Repair and replace some roof shingles

Category roofing

5.0

02/19/2018


Lawrence C. J.

All done in one day with full cleanup

Description of Work
Replace roof

Category roofing

5.0

05/08/2017


LORIE S.

They were prompt and easy to work with. They did quality work. They cleaned up. Everything they did, they did as promised. I can't think of any improvements. They were excellent. The work was spread over about four weeks. It was done three days here and four days there, so it took a grand total of 10 days to complete. The price was competitive with everyone else.

Description of Work
We used them to repair some hurricane damage to our roof. They re-did about a foot of the roof. They repaired some mildew damage inside the house. They cleaned up an area where water had gotten into the house from the storm damage. They replaced a window and a skylight.

Category roofing,water damage restoration,skylights

4.0

04/17/2017


john B.

All as planned, completed on time and delivered all paperwork as required.

Description of Work
Reroof on Shingle Roofing System

Category contractors,gutter repair,roofing,chimney repair,skylights,woodworking

5.0

01/30/2017


RONALD N.

They were referred to me by a neighbor. They met all my expectations and I would use them again if needed.

Description of Work
They were hired out for a repair job on my roof.

Category roofing

5.0

07/19/2016


Jim&Beeky T.

Great, on time, did extra things for me. Best contractor I have ever worked with.

Description of Work
.

Category gutter repair

5.0

06/15/2016


Brian J.

We had several roofing companies quote - all were within $700 of each other - except for Lowes who were way over priced. We chose Premier and delighted with our decision. Within a few days of signing their contact they had an opening in their schedule and started work immediately. We were extremely impressed with their organization - everything went like clockwork, materials, trucks, staff, all arrived exactly on time and the roofers were amazing in their speed, skill and consideration regarding noise and any disturbance. Its a tough job in sweltering heat and delighted they did such a good job. The end result is excellent, a great team of workers and would have no hesitation in recommending Premier.

Description of Work
Remove old roof, replace all damaged wood, replace chimney capping, total clean up every night of yard and drive way. Arrange all permits

Category roofing

5.0

06/02/2015


C W G.

As stated, very professional, very punctual and very detailed. I would call this company in a New York Minute and would feel comfortable in having them do the work.

Description of Work
Responded promptly to my inquiry, inspected the roof, provided me with a detailed quote that was more than just a total and which was more then just my insurance check and estimate. There were no open questions and I would certainly have had this company due the work, but another Timberline company was less expensive, and as this was over my insurance estimate, I chose the other company.

Category roofing

4.0

01/13/2015


Jane N.

Everything went as planned. Weather did cause a slight delay but that is out of their control.

Description of Work
Replace our roof

Category roofing

4.0

03/31/2014


Joe Z.

I like Premier and they are easy to work with but I did have a few hiccups with their service. First I called them to fix a roof leak. It did not get fixed well and subsequently I had them come back out to fix it a second time. They did this without issue and the fix worked. Separately they installed some soffit vents which were not glued in. They fell out over time and I had them come back twice to glue them in. The second time they glued everyone and this should fix the problem permanently. I attribute both issues to having less than stellar help but I commend them for happily fixing the issue. If they can do better with hiring and supervising their workers, they can be the best.

Description of Work
.

Category roofing

5.0

03/18/2014


Laureen M.

Entire job took longer than expected, but there were many rain days, and more special shingles had to be ordered. The completed job looks great, and we are very pleased. We have already recommended Derek Holland's Premier Roofing to our neighbors. Our neighbors have been complimenting us on our beautiful new roof. The roofing crew was courteous and professional, and cleaned up the yard every day. The office staff called daily to answer any questions. Derek Holland is a hoot, and won't give up as he wants to earn your business.

Description of Work
Replaced entire roof and all flashing, installed cricket diverters above skylights.

Category gutter repair,roofing,chimney repair,skylights

5.0

03/06/2014


Linda R.

Had such a bad winter rain/cold wise, it took longer than desired to get started. They took 4 days to complete the job. Took off old roof, replaced some rotted wood, but did a wonderful job. Cleaned up nicely, then returned to see if everything was to my liking.

Description of Work
Replaced the entire roof and repaired chimney.

Category roofing,chimney repair

5.0

02/10/2014


Barbara S.

I thought the provider, Premier Roofing, was professional, efficient and punctual. They were extremely careful about cleaning up at the end of the day and also when the job was completed. I would definitely recommend Premier Roofing.

Description of Work
Replaced an existing roof.

Category roofing

5.0

02/09/2014


Jack T.

Premier Roofing gave me an estimate in mid December 2012. My insurance company paid most. Service and cleanup was excellent. Have experienced no problems.

Description of Work
Remove old shingles and replace entire roof.

Category roofing

5.0

01/23/2014


Andrea L.

Excellent! extremely professional. great service, prompt. did a great job.

Description of Work
New roof

Category roofing

4.0

01/20/2014


James F.

Contractor explains with pictures what had to be done. Only concern was once contract was signed I wasn't able to make contact with the owner but we worked around it.

Description of Work
Replaced installed roof, fixed stucco chimney and cap.

Category roofing

5.0

01/20/2014


Brent G.

On time, lots of workers, cleaned up every day. Very good job. Communicated with us very well.

Description of Work
All new roof Re-done chimney 3 new skylites Special heavy duty stainglass

Category roofing,chimney repair

4.0

03/26/2013


Thomas H.

I chose another re-roofer because Premier Roofing would not work around my Gutter Helmets, and was vague about whether they could do the work within the next 3 months required by my homeowners insurance company. He encouaged me to visit their showroom and talk to his "scheduler". Derek said he would remove my Gutter Helmets but not reinstall them. He suggested the name of another contractor who would sell me & install another brand of helmets, which would have increased the re-roofing price considerably. (All of the other re-roofers I contacted would detach and reattach my existing Gutter Helmets.)

Description of Work
I found Derek Holland, from Premier Roofing a personable, "old school" roofing sales person who provides lots of promotional material and prefers personal, face-to-face and telephone conversations to e-mail. He delivered a very detailed and competitively priced written re-roofing estimate with upgrade options. He was responsive by telephone, but did not communicate by e-mail, which most of his competitors did.

Category roofing

5.0

03/06/2013


Gwen T.

Dereck was the best salesman. He just would not give up. Gave us the estimate and then went to his office and got some tile colors and came back and nailed them to the roof so we could look at colors. He really wanted the job and he broke the estimate down and that was impressive. All the other roofers just gave us a price with no breakdown. There was a lot of rotten wood and it turned out to be a big job. They worked really hard and cleaned up every day (nails and tiles and trash). They kept us informed and showed us every rotten board. The job did end up costing more, but we got all the leaks fixed and it will not leak. We got a beautiful roof and they came right away to fix the nail pops in the ceiling. Very professional group and the girls in the office were very helpful.

Description of Work
We started out with just getting a new roof. However, there was a lot of wood rot and they had to replace a lot of extra boards and facing. Spent over 2 hours taking down the old wood chimney. Was originally suppose to be a three day job and turned into 10 days.

Category roofing,chimney repair

5.0

11/14/2012


Walter H.

All work went well and was professionally supervised. They completed the whole roof in 1 and 1/2 days. The crew was outstanding and professional. They took pride in their work, and it shows.

Description of Work
Premier completely removed the old shingles and underlayment as well as all roofing nails. In several places where the plywood was damaged, they completely replaced them. They sealed around all openings on the roof, vents, etc and placed a special underlayment in each valley of the roof. They placed tiger paw underlayment over the whole roof and then placed the final shingles, roof vents. They even straightened out my furnace vent which was at a very noticeable slant. They also installed 4 solar attic fans. The roofing system they installed is rated up to 130 mph wind and comes with a lifetime warranty which is transferable.

Category roofing

1.0

05/21/2012


David P.

Cotacted company for a meeting to get roof replacement estimate. Asked for a meeting during a week's window of time. Called two weeks in advance to set up meeting. No return phone call after the office girl took my information. Called again two weeks later, no response. Owner than called me a week later, apologized for oversight, really wanted my work, told personal stories, very nice guy. Promised estimate in 3 days. All empty promises or out in out lies. Now three weeks later, no estimate. I called them again, no response.

Description of Work
Attempted 3 times to get an estimate. How can they still be in business? Telephone calls are not returned. Written estimate promised over 3 weeks ago still has not arrived. If they can't provide an estimate without being hounded to death, how will they respond if there is a problem? The owner promises and appologizes and is very nice but does not follow through.

Category roofing

5.0

03/12/2012


Steve H.

They were great, prompt, on time, very detailed estimate, did what they said. They really did a good job. Worked with me on my schedule. I would absolutely use them again in the future.

Description of Work
Premier Roofing did roofing work for me.

Category roofing

5.0

11/10/2011


sarah T.

They were professional and I will use them again in the future if necessary.

Description of Work
I used Premier Roofing to roof my house.

Category roofing

3.0

09/30/2011


Marie C.

They gave me an estimate after a lot of waiting. I had to really yell a lot to get an estimate. They were pretty awful. The owner is a very knowledgeable guy because I spoke with him at length, but then he had plans with other people who wanted to do insulation. So the guy handling my estimate never came through with what he had claimed. I really planned a lot because I wanted to get it done. It’s really hard in the part of Georgia that I live. I live near Savannah and it’s difficult to get estimates from anyone. I spend enormous amount of time trying to get people to give me a written estimate and it’s very difficult to get it. I kept pushing him because I’m having a lot of heating and cooling issues. So I wanted to get him to do the work because it seemed like he knew a lot about it since I spoke to him on the phone for a long time on a few occasions. It turned out that he wasn’t able to provide me with an estimate and I haven’t really seen the other work that he’s done. He quoted me $3000. I thought it was a little high for what he had to do. He called me himself and he didn’t have a guy who could do the estimate. He didn’t have anyone who could come and have a look at the work. So he called me himself and he told me that if I had any questions I could feel free to let him know, but I didn’t really have any questions. At that point I didn’t want to talk to him because I was irritated. I’d always called once every week constantly and nobody would respond. I wasn’t demanding to have my estimate for so long, but then right now I have been demanding when to expect it. That I was hoping to find out because I wanted to get the work done but my husband decided that we would take a break from doing some of these projects. It’s hard find people and it’s hard to trust anybody anymore. They’re just really bad. Premier Roofing was the worst in terms of responsiveness. He was late but he did show up. We are still considering them to do the work because the owner seems to know a lot. He seemed very professional but I have never met him in person. I will not use their services again in the future.

Description of Work
I got an estimate from Premier Roofing. I did not use their services as yet. They came out probably about a month or a month and a half ago and gave me an estimate for some insulation work that I wanted in my attic.

Category insulation

3.0

09/01/2011


Stephen W.

Made contact with Derek (the owner). He came by and gave me an estimate on my roof which I approved and submitted to my insurance (hail damage replacement roof). My insurance approved the estimate and we set up a time for his guys to come by. At this time, he put Reggie in charge of my job which is where the trouble began. Reggie made a number of promises which he in turn failed to keep from returning phone calls to dropping off information and sample colors to actually showing up to do the job all of which he had excuses for. I understand things happen in a normal flow of business, but a phone call to let me know what was going on is all it would have taken instead of leaving me to wonder. The process dragged on for almost 6 weeks AFTER I was told they would be here to do my roof. I went with Premiere because of their Master Elite status with GAF/Elk roofing and after seeing the roof that was put on my house I made the correct choice. The workmanship of Derek's crew is second to none. They did an excellent job, were courteous and cleaned up after themselves when they left. I can't say as much for the pallets of leftover material that was left in my yard for 3-4 weeks after my roof was finished. All in all I am very pleased with the final product, but wish I hadn't had to go thru all the headaches to get to the conclusion.

Description of Work
There was not one issue with the guy's who put the actual roof on. I couldn't ask for a better end product, however, the management of this company is horrendous. I couldn't get phone calls returned, was made promises that weren't kept and all in all wouldn't go thru the hassle again even though the end product is great. I still haven't received a final paid in full invoice that I have asked for more than once.

Category roofing

    Other local Pros in your area

    FULL POWER PRESSURE WASHING LLC

    Pressure Washing  

    BMD Seamless Gutter

    We offer a variety of gutter services. New install, replacement and repairs. Also offering gutterguards. We do siding, fascia and soffit work as well as exterior painting  

    Squeaky Clean

    Squeaky Clean Offers all exterior cleaning including. Power washing House Washing Soft Washing Roof Washing Driveways and Sidewalks Decks and Pools Areas Windows and Much more ..... Lets Get Yout House Squeaky Clean  

    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, American Express, Discover, Check, Visa
    Senior Discount
    $50
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Residential & commercial roofing, siding, carpentry, wood rot, pressure washing, exterior painting, decks & attic insulation.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Premier Roofing LLC

    How is Premier Roofing LLC overall rated?

    Premier Roofing LLC is currently rated 4.4 overall out of 5.

    What days are Premier Roofing LLC open?

    Premier Roofing LLC is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does Premier Roofing LLC provide

    Premier Roofing LLC accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa

    Does Premier Roofing LLC offer free estimates?

    Yes, Premier Roofing LLC offers free project estimates.

    Does Premier Roofing LLC offer eco-friendly accreditations?

    Yes, Premier Roofing LLC offers eco-friendly accreditations.

    Does Premier Roofing LLC offer a senior discount?

    No, Premier Roofing LLC does not offer a senior discount.

    Does Premier Roofing LLC offer emergency services?

    Yes, Premier Roofing LLC offers emergency services.

    Are warranties offered by Premier Roofing LLC?

    Yes, Premier Roofing LLC offers warranties.

    What services does Premier Roofing LLC offer?

    Premier Roofing LLC offers the following services: Residential & commercial roofing, siding, carpentry, wood rot, pressure washing, exterior painting, decks & attic insulation.