Oceanside Glass & Mirror

At first they were responsive.  However, after ordering (or building) the wrong size window and doing the same for the mullions, it became a chore to get them to respond to our inquiries and keep the project going.  Once they had been installed, the installation of the mullions was really bad, yet it was hard to get them to come out to fix the issue.  Eventually they did - not to our complete satisfaction, but we were ready to move on.  About 3 weeks ago a mullion fell off outside and I called their number and no one answered.  I tried again and again and eventually was able to leave a voicemail that was never returned.  I finally tried sending an email and after a few emails received a reply from Joe asking what they could do.  I received a call from one of their workers who left their number, but the number doesn't accept voicemails and no on was answering.  I followed up and finally today, they sent a wonderful young man out who was very helpful and fixed the problem in about 10 minutes.   If they were all like this young man, I would use them again, but as they are now - never.

Owner continuously took customers deposits, delayed installations because he would spend their money on anything but what he was supposed to do, which was order their glass/showers/etc... Would lie to customers with a smile on his face, and bounced all of our pay checks, to the amount of thousands of dollars! DO NOT USE THIS COMPANY!!! Consider yourself fore warned!!!

I had a bathroom mrror replaced a year ago and already it's showing black markings coming through the mirror itself.  I've called them three times, one of which I talked to a woman who said it should not have happened on a new mirror.  I've left two messages and they refuse to call me back.  I'm going through the Better Business Bureau, but such poor business ------ I would never use them again nor will I refer th3em to anyone.

Awful, awful, awful.

My experience with them was a disaster.  It was very negative.  They took the deposit and they did not show up.  They have my money now.  They did part of the work and now they are telling me that they do not have money and their business is bad.  I have all the documents but I just wanted to warn others not to fall into the same trap.  There was no professionalism.  There was no punctuality.  Initially, they came across, as their pricing was okay.  However, it doesn’t do any good if they don’t give one the product especially when I have already paid them some amount.